How To Pay Your City Of McAlester Utility Bill Online, By Phone, or In Person

Paying your City of McAlester utility bill on time each month is important to avoid late fees and potential service disruptions The city offers several convenient payment options to fit every schedule and preference. In this comprehensive guide, we’ll explain the available payment methods, fees, and policies so McAlester residents can easily pay their municipal utility bill

Online Bill Pay

One of the most popular ways to pay is online, because it’s so easy. As long as residents have an internet connection, they can pay at any time of the day or night using a computer, smartphone, or tablet. Here’s an overview of online bill pay for McAlester utilities:

  • Website – Payments can be made at the Municipal Online Payments website. This is a simple website that you can use to pay your City of McAlester bills.

  • Account Number – Your account number, found on your paper bill, is required to log in or process a payment

  • Payment Options—You can use a debit card, credit card, or eCheck to pay online. Visa, MasterCard, Discover, and American Express cards are accepted.

  • Convenience Fees – There are no processing fees for online payments so it’s 100% free.

  • Payment Posting – Online payments are typically posted to your account within 1 business day.

  • Recurring Payments – You can set up automatic recurring payments to have your bill paid automatically each month if desired.

Paying on the Municipal Online Payments website provides a fast, easy way to pay your City of McAlester utility bill from home in just minutes.

Pay By Phone

For those who prefer to speak to a live person, the city offers a pay-by-phone option. Here are the key details on paying your McAlester utility bill over the phone:

  • Phone Number – Call (866) 300-4423 to reach the payment line.

  • Availability – The automated phone payment system is available 24/7.

  • Account Number – Have your account number handy as it’s required.

  • Payment Methods – Visa, MasterCard, American Express, and Discover debit and credit cards are accepted.

  • Convenience Fees – No extra fees are charged for pay-by-phone transactions.

  • Payment Posting – Payments are typically applied to your account within 1 business day after calling.

When you don’t have time to sit down and pay online, just call (866) 300-4423 anytime to pay your City of McAlester utility bill quickly over the phone.

In Person Payments

For those who prefer face-to-face bill payment transactions, the City of McAlester offers several in-person options:

Payment Kiosks

For fast self-service payment, three convenient payment kiosks are located around McAlester:

  • McAlester City Hall – 28 E Washington Ave

  • Pruett’s Foods – 601 E Wyandotte Ave

  • Choctaw Nation Travel Plaza – 1640 S George Nigh Expy

The kiosks accept cash, checks, and cards and are available 24/7. Just make sure to have your account number and recent bill handy.

City Hall

You can pay your utility bill in person at City Hall, located at 28 E Washington Ave in McAlester. Cash, checks, money orders, and cards are accepted. City Hall hours are Monday-Friday 8am-5pm.

Payment Drop Box

For after hours payments, a drop box is located outside City Hall. Only checks or money orders can be left in the drop box – no cash. As with the other payment methods, make sure your account number is written on the payment.

Mail Payments

If you prefer to mail in your utility payments, send your check or money order to:

City of McAlester
PO Box 578
McAlester, OK 74502

Be sure to allow enough time for mailed payments to reach the city before your due date to avoid late fees.

Automatic Payments

For ultimate convenience, the City of McAlester offers automatic bank draft or credit card payments. This allows your bill payment to be automatically deducted each month so you never forget.

To set up automatic payments, download the authorization form from the city website. Complete and return the form with a voided check if using a checking account.

Automatic payments make bill pay fast, easy, and reliable each month.

Payment Plans

If you’re struggling to pay your bill in full, the City of McAlester offers payment plans. You can apply to pay the past due balance in monthly installments over time.

To set up a payment plan, fill out the Payment Plan Contract on the city website. Payment plans must be approved by the Utility Billing Office.

Payment plans provide an option for residents who need flexibility with utility bill payments.

Key Payment Tips & Policies

Keep these tips and policies in mind when paying your McAlester utility bill:

  • Payment is due by the due date on your bill to avoid late fees.

  • A 10% penalty is applied if payment is received after the due date.

  • Online/phone payments process faster, but allow 1 business day for payment to post.

  • Only checks/money orders can be dropped in the City Hall box or mailed. No cash.

  • If mailing payment near the due date, allow extra time for it to reach the city.

  • For automatic bank drafts, your payment will be deducted on the due date.

  • To avoid service disruption, call the utility office if you cannot pay on time.

Paying your City of McAlester utility bill is quick and easy through the variety of payment methods offered. Opt for online, phone, in-person, or automatic payments to suit your needs and schedule. Just be sure to pay the amount due by the due date listed to avoid any late fees. Reach out to the utility billing office with any questions on your account, bill, or the payment process.

City Of Mcalester Bill Pay

Regular City Council Meeting, April 9th, 2024


What is the phone number for the city of McAlester?

To reach us by phone, please call (918) 423-9300. The City of McAlester is comprised of several departments to meet the needs of the citizens of the community.

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