How to Pay Your Water Bill Online with the City of McKinney

Paying your water bill to the City of McKinney is easy and convenient when you use their online payment system. The city offers several ways to pay your municipal water bill, but online payments through their website provides the fastest and most efficient way to keep your account current. In this comprehensive guide, we’ll walk through how to set up an online account, what payment options are available and tips for avoiding late fees when paying your McKinney water bill electronically.

Setting Up An Online Account

The first step is getting an online account set up with the City of McKinney so you can access your water utility account Here’s how to register

  1. Go to

  2. Click on “Pay Water Bill” in the top menu bar

  3. Select “Access Your Account” on the water billing page

  4. Choose “New Users” and enter your account information

  5. Create a username and password for your online account

Once your account is created, you’ll be able to log in anytime to view your current balance, payment history, make a payment, and manage account details.

One-Time Payment Options

With your online account, paying your McKinney water bill is simple. You have a few one-time payment options:

Bank Account

  • Free direct payments from checking or savings account

  • Enter routing and account numbers

  • Usually processes in 1-2 business days

Credit/Debit Card

  • Visa, Mastercard, Discover accepted

  • Convenience fees apply – 2.45% of payment amount

  • Fast processing for quick payment credit

Electronic Check

  • Uses bank account but as one-time check payment

  • Avoid convenience fees but takes 2-3 business days to process

For quick, easy one-time payments, credit/debit cards are the best option. But watch for extra fees around $1-$2 per $100 paid.

Automatic Payments

For hands-off bill payment, the City of McKinney lets you enroll in automatic payments. This withdraws your water bill amount directly from your bank account each month.

To set up automatic payments:

  1. In your online account, select “AutoPay Program”

  2. Choose bank account you want payments drawn from

  3. Agree to the terms and conditions

  4. Save your enrollment information

Once enrolled, your bill will be paid automatically on the due date each month directly from your bank account. You’ll just need to ensure sufficient funds are available in your account on that date.

Payment Notices & Reminders

Even with autopay, you’ll continue receiving a monthly bill for your records. The city also offers email billing and reminders to help you stay on top of your account.

You can enable both through your online account under “My Profile”. Just enter your email address and check the boxes to enroll in:

  • E-bill notifications – get bills sent to your email

  • Payment reminders – email alerts before your bill is due

Between autopay and email notifications, you can pay your McKinney water bill without ever thinking about it!

Late Fees & Extension Policy

If you miss paying your bill, here is the City of McKinney’s policies on late fees and extensions:

  • Bills are due by the 20th of each month

  • A 10% late fee is added if not paid by the 25th

  • There is a 19 day automatic extension to the 14th of next month

  • If you need more time, you can request a payment plan for extra extension

To avoid late fees, try to pay your bill early each money. Setting a monthly reminder in your calendar can help remember the deadline each month.

Payment Assistance Programs

If you’re struggling to pay your water bill, McKinney offers financial assistance:

  • $125 emergency utility grants for residents

  • Payment plan options with only 50% down

  • Links to third party assistance programs

Go to the city website or call the water billing department to learn more about these programs if you need help paying your bill.

Moving or Closing Your Account

When moving out of McKinney, you’ll need to close or transfer your water account.

To end or change service, simply go online and:

  • Click on “Service Forms” in your account

  • Select if you’re closing, transferring or updating service

  • Enter date of service change and new address if transferring

  • Submit your request and notify billing of any address change

This prevents any issues with receiving a final bill or unexpected payments from automatic withdrawals on a closed account.

Customer Support

If you have any issues paying your bill online or questions about your water utility account, the City of McKinney has customer support available:

  • Email [email protected]

  • Call 972-547-7550 during business hours

  • Chat live on their website with an agent

  • Visit the Utility Service Center at 210 N. Tennessee St.

McKinney aims to make paying your water bill quick and hassle-free. Follow this guide to get signed up for online payments and account management. Then pay your bill electronically each month and leverage options like autopay and billing notifications to simplify the process. With the right preparation, you’ll never miss a water bill payment again!

City Of Mckinney Water Bill Pay Online

Click image for PDF

  • Service Period
  • Account Number
  • Due Date
  • Amount Due
  • Service Address
  • Cycle – Route
  • Current Usage
  • Summary of Charges
  • Total New Charges
  • Usage History
  • Balance Forward
  • Total Amount Due
  • Special Message
  • Remittance Stub

City at Work – New Water Billing System


How do I cancel my McKinney water service?

Please call for assistance: 972-547-7550.

How much is the average utility bill in McKinney Texas?

Utilities (Monthly) Both owning and renting come with utility expenses. These costs include basic services such as energy and telecommunications. In McKinney, energy bills cost around $145.64 per month.

How much is a gallon of water in McKinney, TX?

Inside City Limits
Outside City Limits
1 to 7,000 gallons
7,001 to 20,000 gallons
20,001 to 40,000 gallons
More than 40,000 gallons

How do I get water & sewer service in McKinney?

The City of McKinney bills monthly for water and sewer. Service Application Form Select the first available business day and then call 972-547-2150 to speak to an agent as payment of deposit, service fee (s), and same-day fee required in advance. MasterCard / Visa / Discover only. Water is turned on between 8 a.m. and 5 p.m. Monday – Thursday.

How are water bills billed in McKinney City?

Water Meters in McKinney City are read and accounts are billed based on geographical cycle. Since the due date is based on the bill date, it cannot be changed. When are water bills due in McKinney City? The City of McKinney is divided geographically into nine billing cycles.

How do I pay my McKinney Water District Bill?

doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Mckinney Water District (KY). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.

Do I need a city of McKinney water utility account?

You must have a City of McKinney water utility account in good standing for the property where installation of the qualifying item is to occur. A one-time nonrefundable registration fee of $25 is required for initial registration. You are responsible for re-registering the ET Controller, free of charge, prior to the anniversary date each year.

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