Dietspotlight Burn Business Hours: How to Contact Dietspotlight Customer Service

Dietspotlight Burn is a popular fat burner supplement sold exclusively online by If you want to buy Dietspotlight Burn, you may be wondering – what are the business and customer service hours? When and how can you reach them to place an order or ask questions?

In this comprehensive guide, we will explain Dietspotlight Burn’s hours of operation, provide their phone number and email, and give tips for contacting their customer service team.

An Overview of Dietspotlight Burn

Dietspotlight Burn is a dietary supplement claiming to help burn fat through:

  • Increasing metabolism
  • Boosting energy and focus
  • Controlling appetite

It contains green tea extract, caffeine, chrome, and other natural ingredients.

Dietspotlight Burn can only be purchased on the official Dietspotlight website. You cannot buy it in stores.

Dietspotlight Business Hours

Dietspotlight does not have any physical retail locations or offices. As an online supplement company, their customer service team can be reached remotely.

According to their website, Dietspotlight has the following business hours:

  • Monday-Friday: 24 hours a day
  • Saturday: 24 hours
  • Sunday: 24 hours

So Dietspotlight’s customer service department is open 24/7, year-round. You can contact them any time of day or night.

The company states their support staff is based in the United States. Therefore, the hours follow US Eastern Time (ET).

How to Contact Dietspotlight Customer Service

Dietspotlight provides various ways to get in touch with their customer service team:

By Phone

The primary method to contact Dietspotlight is by calling their toll-free phone number:


This number can be called 24/7 to speak with a customer service agent.

According to reviews, hold times are usually short when phoning in. Many people report their calls being answered right away.

By Email

You can also email Dietspotlight customer service at:

[email protected]

Emails are typically replied to within 24 hours. But during busy sales periods, it may take 1-2 business days to receive a response.

Contact Form

Dietspotlight has a customer service contact form on their website. You can use this form to send a message and get a reply through email.

To find the contact form:

  1. Go to

  2. Scroll down and click on “Contact Us”

  3. Select “Order Support” as the category

  4. Enter your name, email, order ID (if applicable), and message

  5. Click “Send”

You’ll get an automated confirmation email instantly. Then a support representative will respond to your message within 1-2 days.

By Live Chat

In the past, Dietspotlight offered live chat support on their website. However, as of 2022, the live chat feature appears to be removed from their site.

If you need urgent help, calling their toll-free number is the fastest way to talk to someone. You can also send a message through the contact form.

Social Media

Dietspotlight has active social media profiles you can use to contact them:

Response times may be slower over social media compared to phone, email, or contact form. But it’s another option if you’re having trouble reaching them.

Placing Orders & Checking Status

In addition to general questions, you can contact Dietspotlight to:

  • Place new orders
  • Check order status
  • Track shipments
  • Cancel orders
  • Return products

To place new orders: You can order Dietspotlight Burn any time on their website. Just select your package and checkout.

Or call 1-888-420-9440 to order over the phone with a customer service agent.

To check order status: First, check your email inbox for a confirmation email with your order details, including your order ID number.

You can then call, email, or contact Dietspotlight online using your order ID to get a status update. They can confirm whether your order has shipped yet or is still being processed.

To track shipments: Dietspotlight ships all orders through USPS with tracking numbers. The tracking number will be emailed to you once your order ships out.

You can enter your tracking number on the USPS website to check your shipment’s progress.

Or provide your tracking number to Dietspotlight customer service for them to look it up.

To cancel orders: If you need to cancel an order placed recently that has not shipped yet, contact Dietspotlight right away.

Give them your order ID and request to cancel it. They can usually cancel orders within 24 hours.

To return products: Dietspotlight offers a 60 day money back guarantee. If you are unsatisfied for any reason, you can return unopened bottles within 60 days of purchase for a full refund.

To start a return, call or email customer service. They will give you specific instructions for returning products to get your refund.

Tips for Contacting Dietspotlight

Here are some tips for having the best experience contacting Dietspotlight customer support:

  • Have your order ID number ready if applicable – this helps them access your order faster.

  • Call during normal Eastern Time business hours (9am-6pm) for fastest service. Wait times may be longer nights and weekends.

  • Speak clearly and slowly when calling. Be prepared to provide your name, email, order ID, etc.

  • Double check order details like shipping address when placing orders to prevent errors.

  • Be patient and kind to support reps – they are there to help you!

  • Follow up by phone if you don’t get a satisfactory response via email or social media.

Is Dietspotlight Burn Worth Trying?

Dietspotlight Burn is one of the hottest selling fat burners right now. With 24/7 customer service, it’s easy to get assistance when you need it.

But is Dietspotlight Burn worth buying? Here’s a quick overview of the pros and cons:


  • Made with natural ingredients that may help burn fat
  • Money back guarantee so you can get a refund if dissatisfied
  • Many positive customer reviews and before/after photos
  • Discounts when ordering multiple bottles


  • Effects can vary; may not work well for everyone
  • Contains caffeine that can cause side effects
  • Only available for purchase on their website

Overall, Dietspotlight Burn is worth considering if you want an all-natural fat burning supplement with a solid return policy.

Just consult your doctor before trying any new diet pills. And be prepared to contact customer service with any questions or to take advantage of their money back guarantee if needed.

The Bottom Line

Now you understand Dietspotlight’s hours of operation and exactly how to reach their customer service department by phone, email, contact form, or social media.

With 24/7 support availability, you can get assistance with your order or questions any time of day or night.

So don’t hesitate to contact them directly for help with your order, refunds, or any concerns about Dietspotlight Burn. Their team is ready to help!

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