Welcome to the General Direct Hours blog! Here, we will be discussing the hours of operation for General Direct businesses as well as offering helpful tips and advice for business owners who are considering changing their operational hours. It is important for business owners to consider the impact of their operational hours on their customer base, staff and business performance. With the ever-changing nature of the business world, it is essential for business owners to continually evaluate their hours of operation to ensure that they are meeting the needs of their customers and staff while simultaneously optimizing business performance. We will be exploring the various factors that should be taken into account when changing your hours of operation, as well as offering helpful advice on how to make changes to your existing hours. We hope that this blog will help both new and experienced business owners to ensure that their hours of operation are optimized for maximum efficiency.
Direct General Business Hours
A low-cost provider of motorcycle, life, and auto insurance is Direct General. Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia are among the states where the company has stores. You can use the Live Chat feature, call, write, email, or connect on social media to get in touch with customer service if you need to talk about products or have complaints about in-office service. Additionally, you can get in touch with the customer service team at your nearby office during regular business hours.
Direct General Regular Business Hours
Weekdays: The majority of the offices are open Monday through Friday 9am to 5:30pm, local time. Contact the customer service department or your local office for specific hours of operation. The hours vary by location.
Weekends: You will need to contact the customer service department for specific hours of operation. The office hours vary by location. The majority of the offices are closed Saturday and Sunday.
Direct General Holiday Hours
The offices will adjust hours or close for the holidays. For specific holiday hours, you must get in touch with the customer service department or your local office. The observed holidays include:
New Year’s Day
Martin Luther King Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans’ Day
Thanksgiving
Christmas Eve
Christmas Day
New Year’s Eve
Direct General Special Event Hours
For information about specific events, you must get in touch with customer service. You can also contact your local office for assistance.
Contacting Direct General to Verify Business Hours
Phone Number: Customers can contact the customer service department by calling 1-877-463-4732. The customer service department is open Monday through Friday 7:30am to 11pm, Saturday 9am to 7pm and Sunday 11am to 3pm, EST. You can also contact the customer service department at your local office during regular business hours.
Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. After you send the customer service department an email, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
Mail: You can send messages to your local office by using the office locator tool [+]. You can also send correspondence to the corporate headquarters here: Direct General 1281 Murfreesboro Pike #150 Nashville, TN, 37217. The customer service department will reply to your concerns within five (5) business days.
Social Media: You can contact the customer service department through social media. You can post general concerns, comments and ask questions. The customer service department will not address account specific concerns through social media. After you post your messages on Facebook [+], Twitter [+], YouTube [+], Instagram [+] or Google+ [+], the customer service department will reply to your concerns within 24 hours.
FAQ
Is direct general the same as the general?
About Direct General
It’s not the same company as The General, which also specializes in non-standard auto insurance.
Who normally has the cheapest car insurance?
State Farm and Geico are the cheapest major car insurance companies in the country. State Farm offers an average rate of $41 per month for a minimum liability policy, which is 29% cheaper than the national average.
Who owns Direct General Insurance?
The Direct Auto Insurance affiliates (Collectively “Direct Auto Insurance”) are direct and indirect wholly owned subsidiaries of National General Holdings Corp. National General Holdings Corp., headquartered in New York City, is a specialty personal lines insurance holding company.
