American Family Insurance Hours of Operation

American Family Insurance provides customers with a range of products and services to help them protect their families and loved ones. Understanding their hours of operations is important to ensure customers can always receive the highest level of service. This blog post will provide an overview of American Family Insurance hours to allow customers to plan their visits to the office or contact them by phone as needed.
For many customers, visiting an American Family Insurance office can be their best option when needing to make changes to their policy, make a payment, or ask questions about their coverage. Other customers may prefer to contact them by phone or via their website for certain services. In either case, customers need to understand the hours of operations for American Family Insurance to ensure they can access the assistance they need.
This blog post will provide an overview of the American Family Insurance hours of operations, as well as other useful information. Customers will learn more about their available hours for visiting an American Family Insurance office, their customer service phone

American Family Insurance Business Hours

One of the top insurance providers in the US is American Family Insurance. The company offers a complete line of insurance products. You can get in touch with customer service via live chat, phone, email, traditional mail, or social media if you have questions about products or complaints about customer service. Additionally, you can get in touch with the customer service team at your nearby office during regular business hours.

American Family Insurance Regular Business Hours

  • Weekdays: The majority of the offices are open Monday through Friday 9am to 5pm, local time. Contact your local office for specific hours of operation. The hours vary by location.
  • Weekends: You will need to contact the customer service department for specific hours of operation. The majority of the offices are open on weekends by appointment.
  • American Family Insurance Holiday Hours

    You’ll notice that the business changes its hours or closes on holidays. For specific holiday hours, you must speak with the customer service department. The observed holidays include:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents’ Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans’ Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve
  • American Family Insurance Special Event Hours

    Several of the local offices host special events. For assistance, get in touch with the customer service department or your local office.

    Contacting American Family Insurance to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling 1-800-692-6326. The customer service department is open 24 hours a day, 7 days a week. You can also contact your local office during regular business hours.
  • Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
  • Mail: You can send correspondence to the corporate headquarters here: American Family Insurance 6000 American Parkway, Madison, WI 53783. You can also use the agent locator tool [+] and contact the customer service department at your local office during regular business hours.
  • Social Media: Customers have the opportunity to reach out to the customer service department through social media. You can post general concerns, comments and ask questions on Facebook [+], Twitter [+], YouTube [+], LinkedIn [+], Google+ [+] and Pinterest [+]. The customer service department will not address account specific information on social media. The customer service department will reply to your concerns within 24 hours.
  • FAQ

    What is the phone number for American Family Insurance?

    In fact, you can wait 1-10 years to file a claim, depending on your state’s laws and the type of claim you need to file. It’s important to keep in mind that the longer you wait to file a claim, the more difficult it will be for your insurance company to investigate and approve it.

    How long do I have to file a claim with American Family Insurance?

    We’ll complete your claim as quickly as possible

    After a prompt and fair assessment, your claim will be completed by our claims representatives. We’ll contact you as necessary. You can check the status of your claim anytime from the MyAmFam app or via My Account.

    Leave a Comment