Simplifying Payment of Your East Point Utilities Bill

Paying your utilities bill can feel like a hassle – searching for the right website, entering account numbers, waiting for pages to load But it doesn’t have to be difficult! The City of East Point offers a streamlined online payment system to make paying your electric, water, sewer, and trash bill quick and easy

In this article, we’ll walk through how to pay your East Point utilities bill online in just a few simple steps. Whether you need to make a one-time payment or set up recurring payments, we’ve got you covered

How to Pay Your East Point Utilities Bill Online

Here is a step-by-step guide to paying your East Point utilities bill online

Step 1: Navigate to the Payment Website

Go to https://bsaonline.com/OnlinePayment/OnlinePaymentSearch/. This is the City of East Point’s official utility billing online payment website, powered by BS&A software.

Alternatively, you can visit the City of East Point’s website at www. eastpointcity. org and look for the link that says “Pay Utility Bills” under “Pay Online.” This will redirect you to the BS&A payment portal.

Step 2: Enter Your Account Number

Once on the payment website, you will need to enter your East Point Utilities account number. This is the unique number assigned to your address by the city for billing purposes.

Your account number can be found on your monthly paper bill or by logging into your account on the East Point website. Enter your full account number and click “Search” to pull up your account.

Step 3: Select a Payment Method

You have the option to pay by credit/debit card, electronic check, or even PayPal. Select your preferred payment method by clicking on the appropriate button.

Credit/debit card payments have a small processing fee, while electronic check and PayPal payments do not. Cards accepted include Visa, MasterCard, Discover, and American Express.

Step 4: Enter Payment Details

For one-time payments, enter the amount you would like to pay. You can choose a custom partial payment amount or pay off the whole amount.

If setting up a recurring payment, you will need to enter the frequency, duration, start date, and payment amount. Recurring payments can be scheduled weekly, bi-weekly, monthly etc.

Next, enter your card number, expiry date, CVV code, or e-check details. Double check that all required fields are filled out properly.

Step 5: Confirm & Submit

Carefully review the payment details and make sure everything is correct. To set up a recurring payment, check the amount, account number, payment method, and how often it will be made.

Once you have confirmed everything looks good, click “Add to Shopping Cart” and then “Check Out.” The payment will be processed and you will see a confirmation page.

And that’s it – you have now successfully paid your East Point utility bill online! The whole process should take less than 5 minutes.

Benefits of Paying Online

Paying your utilities bill online with the City of East Point offers many benefits:

• It’s fast – Online payments can be made in just a few minutes any time of day or night. No need to mail checks or stand in line during business hours.

• It’s convenient – Pay on your computer, smartphone, or tablet. You can even set up recurring payments so your bill gets paid automatically each month.

• Payment history – Your payment history is stored securely in your online account. You can log in to view past payments and statements.

• No fees – The city does not charge a fee for online or recurring payments. The only potential fee is a credit/debit card processing fee.

• Get email reminders – Opt in to receive email reminders when your bill is ready and when a scheduled payment will be processed. Help avoid late fees!

• Environmentally friendly – Going paperless with online billing and payment cuts down on waste. No more paper checks and envelopes piling up.

• Accessibility – The online payment system is mobile-friendly, uses clean design, and offers multi-language capability. Payments can be made 24/7.

Paying online helps you save time and gives you peace of mind that your bill is paid. The City of East Point is dedicated to making the process as quick and easy as possible.

Setting Up an Online Account

While you can make one-time payments as a guest, setting up an online account with the city provides additional features and convenience.

Here’s how to set up a customer account:

• On the payment portal, click “Sign In” and then “Register for an Account” if you don’t already have one.

• Enter your contact information, create a username and password, and agree to the terms.

• Enter your East Point Utilities account number and click “Link Account.”

Once your account is created, you can:

• Store payment methods for faster checkout
• View payment history and billing statements
• Access open invoices and account balances
• Set up paperless billing and automatic payments
• Update your contact information
• Receive email reminders about upcoming bills

Take advantage of these great features by linking your East Point Utilities account to an online profile. Signing up is quick and easy.

Other Ways to Pay Your Bill

If you prefer not to pay online, the City of East Point does offer other payment options:

• By phone – Call the toll-free automated payment line at 1-855-798-1541 to pay over the phone using your credit, debit card, or bank account.

• In person – Visit the East Point Utilities office located at 2791 East Point Street to pay your bill in person with cash, check, money order or card.

• Drop box – A secure drop box is located in the parking lot of the utilities building for after hours payments by check or money order.

• By mail – Mail your payment to City of East Point Utilities, P.O. Box 97009, East Point, GA 30344. Allow 5-7 days for mailed payments.

• Auto-draft – Fill out a form to have payments automatically drafted from your bank account each month.

While the city offers these options, online payments provide the fastest and most convenient way to pay your East Point utilities each month.

Avoid Late Fees and Service Disruption

To avoid late fees and potential service interruption, your East Point utilities bill must be paid by the due date each month. The due date is shown prominently on your bill.

Payments received after the due date will incur a 10% late fee on the outstanding balance. Make sure to schedule recurring payments so that your bill is paid on or before the due date each month.

Accounts become eligible for disconnection when past due for 30 days or more. Pay promptly to avoid any service interruptions and additional fees to restore your connection.

Sign up for email reminders through your online account to ensure your bill doesn’t slip through the cracks. The city provides notices prior to late fees or disconnection, but don’t let it reach that point!

Contact East Point Utilities Customer Service

If you have any questions or issues paying your utilities bill online, don’t hesitate to contact East Point Utilities Customer Service for assistance:

• By phone: Call (404) 270-7010 during business hours or email [email protected].

• In person: Visit the East Point Utilities office at 2791 East Point St, East Point, GA 30344. Office hours are Monday-Friday 8am-4:30pm.

The friendly and knowledgeable customer service team can help troubleshoot any payment issues, update your account information, set up new service, explain billing and more.

Reaching out to the utility company directly is always a smart first step anytime you need assistance with your account.

Paying your East Point utilities bill quickly, easily, and on time is essential. The city offers a convenient online payment system to allow you to take care of your bill in just minutes from your computer or mobile device.

With benefits like avoiding late fees, accessing billing history, autopay options, and cutting down on paper waste, online payments make sense. Set up an account to unlock additional useful features.

Review your monthly bill closely and pay the amount due before the deadline to prevent penalties. Contact East Point Utilities customer service if you ever have questions or need help with the online payment process.

Handling this regular task swiftly and seamlessly means one less hassle in your month. Go ahead and give the East Point online payment portal a try next time your utilities bill comes due!