How to Pay Your FairPoint Bill by Phone

Paying your monthly FairPoint bill is easy and convenient when you use the automated phone payment system. With just a few simple steps you can pay your bill 24/7 without having to login online or mail in a payment.

Overview of Paying FairPoint Bill by Phone

FairPoint offers an automated phone payment system that is available anytime by calling 1-866-984-2001. This system allows you to pay your bill easily using a debit card, credit card, or check. Here’s a quick overview of how it works:

  • Call the automated pay-by-phone number at 1-866-984-2001.
  • Enter your 10-digit account number when prompted.
  • Select whether you want to make a full or partial payment.
  • Choose your payment method – debit card, credit card, or check.
  • For card payments, enter your card number, expiration date, and CVV security code.
  • For check payments, enter your bank routing and account numbers.
  • Follow the prompts to confirm payment details and process the payment.

Once your payment goes through, you will receive a confirmation number for your records. The payment typically posts to your account within an hour, so you can log into your FairPoint online account to view the updated balance.

Step-by-Step Guide to Paying Your Bill by Phone

Follow these simple steps to easily pay your monthly FairPoint bill using the automated phone system

1. Call 1-866-984-2001

  • Using your phone dial 1-866-984-2001 – this is the automated FairPoint payment system number.

  • It’s available 24 hours a day, 7 days a week for your convenience.

2. Enter Your 10-Digit Account Number

  • When prompted by the automated system, enter your 10-digit FairPoint account number using your phone keypad.

  • Your account number can be found printed on your monthly bill statement.

  • Entering the correct account number ensures your payment is applied properly.

3. Select Full or Partial Payment Amount

  • Next, use your phone keypad to select whether you want to make a full payment or a partial payment.

  • Press 1 for full payment (to pay the total amount due).

  • Press 2 to make a partial payment (to pay a portion of your balance).

4. Choose Your Payment Method

  • You will then need to select your payment method – press 1 for debit card, 2 for credit card, or 3 for check payment.

  • Have your payment information ready before you call.

5. Enter Payment Details

  • For debit or credit card payments, enter your card number, expiration date, and CVV security code using your phone keypad.

  • For check payments, enter your bank routing number and checking account number.

  • Follow the voice prompts to enter all required payment information.

6. Confirm Payment Details

  • The automated system will then repeat your payment details back to you for confirmation.

  • Verify that all of the account number, amount, and payment information is correct.

  • If any details are wrong, just press 2 to re-enter the information correctly.

7. Process Your Payment

  • Finally, press 1 on your phone to confirm and process the payment.

  • Once approved, you will receive a confirmation number for your records.

  • The payment usually posts to your account within an hour.

And that’s it – you’ve easily paid your FairPoint bill by phone in just a few quick steps!

Helpful Tips for Paying Your Bill by Phone

Keep these tips in mind to ensure smooth payment processing:

  • Have your account number, payment method, and billing details handy before you call. This makes the process faster.

  • Speak clearly and follow all prompts carefully to enter info correctly.

  • Press 2 if you need to re-enter any payment details.

  • Once your payment processes, jot down the confirmation number – don’t hang up before you get this.

  • You can use this automated system for debit, credit, or check payments.

  • If you need any help, just press 0 to speak with a customer service agent.

Benefits of Paying Your Bill by Phone

Paying by phone has many advantages over mailing payments or paying online:

  • It’s fast – your payment posts to your account within an hour in most cases. No waiting for the mail.

  • Available anytime – the automated system is open 24/7 for payments.

  • Saves time – avoid logging into your account and entering payment info; just call instead.

  • Secure payment – your financial data is secure when entered through the phone prompts.

  • Payment flexibility – choose how much to pay and when it’s most convenient for you.

  • Easy to use – the voice prompts guide you through the simple payment steps.

  • Get instant confirmation – receive a payment confirmation number as soon as it processes.

  • Customer support – speak to a live agent if you need any assistance with your payment.

So if you want an easy, fast way to pay your FairPoint bill, try the automated pay-by-phone system. It offers convenience and flexibility for managing your account payments. Just dial 1-866-984-2001 anytime to pay your bill in minutes!

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How do I contact FairPoint?

Customer Service:[email protected] Technical Support:[email protected] Sales: [email protected] Mailing Address: FairPoint Business Customer Center P.O. Box 11560 Portland, ME 04104 User guides Download PDF: Analytics EasyMail Setup EasyStoreMaker Pro

Is FairPoint a Consolidated Communications Company?

FairPoint is now a subsidiary of Consolidated Communications (NASDAQ: CNSL). We are excited to welcome you to Consolidated Communications. We are committed to making this transition seamless for you and we remain committed to providing reliable services at competitive prices, backed by our experienced team.

Are there any changes to FairPoint email addresses?

There are no changes to FairPoint email addresses. You can now access customer service and support by using a single number: 844.YOUR.CCI. Your support, sales and technical contacts have not changed. We’re here and ready to serve you. Can you tell me more about the new PiN for my account?

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