Paying Your Gexa Energy Bill By Phone Is Quick and Easy

Paying your energy bill is an essential task that none of us can avoid. While you have several options for paying your Gexa Energy bill, using the phone is one of the quickest and easiest methods. In this article, we’ll provide a step-by-step guide to paying your Gexa Energy bill over the phone so you can get it done in just a few minutes.

Why Pay Your Gexa Energy Bill By Phone?

There are a few key advantages to paying your Gexa Energy bill by phone

  • It’s fast – With just a few taps and your payment info handy, you can pay in just a couple of minutes. No need to login or navigate websites.

  • It’s secure – Providing payment info over the phone is just as safe as online Gexa Energy’s payment system is secure and protects your data.

  • You can get assistance – If you have any questions or issues, Gexa Energy’s customer service agents are available to help when you pay by phone.

  • You can enroll in autopay – Paying by phone gives you the option to easily set up recurring autopay so your bill gets paid automatically each month

  • No fees – Gexa Energy does not charge any fees for paying your energy bill over the phone. It’s free!

So if you want a quick, easy way to pay your bill, doing it over the phone is an excellent choice. Now let’s look at how simple the process is.

Step 1: Call Gexa Energy’s Payment Line

To pay your Gexa Energy bill by phone, you’ll need to call their payment line. The number to call is:


Or you can also call toll-free at:


These numbers will connect you directly to Gexa Energy’s payment system. Don’t call any other Gexa Energy numbers, as those are for customer service and support. The two numbers above are specifically for bill payments.

Once you dial the number, listen to the prompts to be transferred to the payment line.

Step 2: Provide Your Account Information

After choosing the bill payment option, you’ll be asked to enter your 10-digit Gexa Energy account number. This is crucial for linking your call to your account, so have your account number handy before you dial.

You can find your Gexa Energy account number printed on your monthly bill statement. Enter it on your phone keypad when prompted.

Next, you may be asked to verify information like your phone number on file or home address. This helps confirm you are authorized to make payments on the account. Provide the requested info to proceed.

Step 3: Select Payment Method

Once your account is verified, you’ll need to provide the payment details for how you want to pay your Gexa Energy bill. The automated system will walk you through available options, such as:

  • Debit or credit card – Provide your card number, expiration date, CVV code, and billing zip code for the card on file. This allows for a quick one-time payment from your bank account or credit card.

  • Electronic check – Provide your bank routing and account number to pay via electronic check from your checking account. You will also need to enter the account holder name.

  • Cash payment – Receive a reference code to provide at MoneyGram or another supported payment center to pay your bill in cash. Locations can be found here.

Select the option you want and have the necessary payment details ready. The system will walk you through entering them.

Step 4: Confirm Payment Details

Before the payment is processed, the automated system will repeat back the payment details you entered. Listen closely to confirm everything is correct, including:

  • Dollar amount being paid
  • Account being debited
  • Payment processing date

If any details are wrong, say “no” or “incorrect” and you will be transferred to an agent to cancel and re-enter the payment.

However, if all details sound correct, say “yes” or press 1 to authorize and process the payment.

Step 5: Get Payment Confirmation

After you confirm the details, Gexa Energy will quickly process the payment. Stay on the line and you will receive a payment confirmation number when it is complete.

Be sure to write down the confirmation number and payment date for your records. This helps if you need to reference the payment later or have any issues.

And that’s it! By following these steps you can easily pay your Gexa Energy bill over the phone in just minutes.

Helpful Tips for Paying Your Gexa Bill By Phone

To make sure your phone payment goes smoothly, keep these tips in mind:

  • Have your account and payment details nearby to easily provide when prompted.

  • Call during normal business hours when customer service agents are available if needed.

  • Speak clearly and precisely when entering numbers on your phone.

  • Double check confirmation details to ensure accuracy before authorizing.

  • Write down the confirmation number at the end for your records.

  • Opt for autopay so your bill gets paid automatically each month.

  • If you need assistance, say “agent” or “customer service” to be transferred at any time.

Other Ways to Pay Your Gexa Energy Bill

While the phone is easy and convenient, you do have other options to pay your Gexa Energy bill if you prefer:

  • Pay online by logging into your Gexa Account and entering your payment info securely.

  • Auto-pay to have payments drafted automatically from your bank account each month.

  • Pay in person with cash or money order at authorized payment locations.

  • Use the Gexa mobile app to pay on your smart device.

  • Pay by mail by sending a check or money order to Gexa Energy’s payment address.

Gexa Energy Bill Pay By Phone

Gexa Mobile App

Pay from the convenience of your phone with our mobile app.

Prefer To Pay in Person?

When paying at an approved walk-up location*, your payment will post to your account within 1 hour. For even faster processing, please have your invoice or Gexa Energy account number in hand.

How To Save Money on Your OUTRAGEOUS Texas Power Bill

How do I pay my Gexa Energy Bill?

Review your current bill amount and payment options. Set up Auto Bill Pay or make a one-time payment. Make sure your plan is up to date. Set your preferences straight from your phone. Access your account 24/7 from your phone or tablet by downloading the Gexa Energy Mobile App today.

How do I Manage my Gexa Energy account?

You can manage your Gexa Energy account 24/7 with an online account. You can conveniently pay your bill online, set up automatic energy bill payments or level out your electricity bills with budget billing. Use the Gexa energy login link above to access billing information.

Does Gexa Energy offer a next business day payment option?

Be sure to choose the Next Business Day payment option. *A small convenience fee may be applicable at many of these walk-up store locations. Gexa Energy does not have any agreement with Western Union for payments.

How long does a Gexa Energy payment take?

For even faster processing, please have your invoice or Gexa Energy account number in hand. (713) 961-9399 Payments made via other processors, such as CheckFreePay (H-E-B, Fiesta, Kroger, Walmart) or PLS stores locations may take up to 3 business days to post to your account. Be sure to choose the Next Business Day payment option.

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