How to Easily Pay Your Grand Strand Water Bill

As a Grand Strand Water But between payment options, due dates, and statements, the process can get confusing. That’s why I’m going to talk about how GSWSA bills and the easiest ways to pay.

After trial and error with my own GSWSA account I’ve learned how to pay quickly without the hassle. Whether you prefer paperless billing auto-pay, online payments, or another method, my goal is to demystify GSWSA billing so you can find the optimal payment process.

Let’s dive in!

Overview of Grand Strand Water & Sewer Authority

First, a quick overview of GSWSA for context. GSWSA is Horry County, South Carolina’s public water and sewer utility. It serves homes and businesses in the county.

GSWSA is responsible for water treatment and distribution as well as sewer collection and treatment for approximately 130,000 customers. As a nonprofit public utility, their mission is providing safe, reliable, and affordable water services.

Now let’s look at the specifics of paying your GSWSA water bill

When Are GSWSA Bills Issued and Due?

GSWSA sends out monthly billing statements for water/sewer service Your specific statement date depends on your location in their service area

Statements are typically issued around the 10th-15th of each month. Payment is then due by the 3rd of the following month. For example, if you receive your August statement on the 15th, payment is due by September 3rd.

I recommend paying a few days before the printed due date to ensure on-time processing and avoid late fees. Allow 5-7 days if mailing a check.

How Much Are Late Fees for GSWSA Bills?

If your payment is not received by the due date, GSWSA charges a late fee. The late fee is 5% of your total balance due.

To avoid late fees altogether, I utilize GSWSA’s auto-pay option. My bill amount is automatically deducted each month so I never risk forgetting a payment.

Payment Options Offered by GSWSA

GSWSA provides several convenient ways to pay your water bill:

• Online – Pay 24/7 via their customer portal using a bank account, credit card or debit card.

• Phone – Call anytime to pay by phone using the automated payment system.

• Mail – Send a check or money order with your payment stub to GSWSA.

• AutoPay – Set up recurring automatic payments from your bank account.

• In Person – Visit approved bank branches or GSWSA offices to pay in person.

For simplicity, I’m a big fan of automated monthly autopay. But choose the option that best fits your preferences.

Avoiding Late Payments and Disconnection

Nobody wants the headache of late fees or potential water service disconnection. Here are my top tips to avoid those scenarios:

• Sign up for autopay or schedule payment reminders to pay early
• Pay immediately after receiving your monthly statement
• Contact GSWSA right away if you anticipate issues paying on time
• Discuss payment plan options if you face financial hardships

Communicating with GSWSA as soon as possible is key if you foresee any problems paying your bill. They aim to work with customers facing difficulties.

Payment Assistance Programs

If you are unable to pay your GSWSA bill, the following assistance programs are available based on eligibility:

• LIHEAP – Can assist with water bills for low-income households
• H2O Help to Others – Provides bill payment aid for those in need
• Social Services – Administers funds that may help pay utility bills

I suggest contacting GSWSA if you need financial help paying your water bill. Their team can explain qualifications for these programs.

Contacting Grand Strand Water & Sewer Authority

• By Phone: Call 843-443-8200
• In Person: Visit 166 Jackson Bluff Rd, Conway, SC
• Online: Start a chat at www.gswsa.com

The GSWSA customer service staff is extremely friendly and knowledgeable. Don’t hesitate to contact them regarding billing or payment assistance.