How to Pay Your Greystone Power Bill Online, In-Store, or By Phone

Greystone Power is an electric cooperative providing service to residential and business customers across northwest Georgia. As a Greystone Power customer you have several options to pay your electric bill conveniently online, by phone in person, or by mail. This comprehensive guide will walk through the various methods to pay your Greystone Power bill.

Pay Online

The easiest and most popular way to pay your Greystone Power bill is online through the customer portal

To get started, visit the Greystone Power website and click “Pay Bill” at the top. This will direct you to the login page. Enter your account number and password to access your account.

Once logged in, your account dashboard will display your current balance due and due date. To make a payment, scroll down and click the “Pay Bill” button.

You’ll be prompted to enter your payment details:

• Payment amount
• Payment method (bank account or card)

As soon as you submit payment, your Greystone Power account will reflect the transaction You’ll receive an email confirmation with details of the payment

Paying online allows 24/7 access from your computer or mobile device. Payments post instantly to avoid late fees. You can also view payment history and billing statements.

Pay By Phone

Greystone Power offers a pay-by-phone option by calling 1-770-942-6576. This automated phone system is available 24/7.

To make a payment over the phone, you will need to enter:

• Greystone Power account number
• Name on the account
• Payment amount
• Credit/debit card details

The automated system will process your payment information securely. You’ll receive a confirmation number at the end of the call. Payments made before 11:50 pm post to your account same day.

Pay In Person

Visit any Greystone Power office during business hours to pay your bill in person. Offices accept cash, checks, money orders, and credit/debit cards.

When paying in person, be sure to bring your monthly bill or have your account number available. In-person payments post to your account immediately.

This is a good option if you prefer dealing with a customer service representative or need same day payment processing.

Payment Kiosks

For convenient self-service, use one of the payment kiosks located at Greystone Power offices. Kiosks accept cash, checks, and debit/credit cards (no change provided).

To use the kiosk, simply:

• Select “Make a Payment”
• Enter account number
• Choose amount to pay
• Provide payment method
• Receive payment confirmation

Kiosk payments post to your account within minutes for fast processing. Kiosks are available 24/7 for payments anytime.

Mail In Your Payment

To pay your Greystone Power bill through the mail, detach the payment coupon from your monthly statement. Enclose the coupon and a check or money order payable to Greystone Power Corporation.

Mail your payment to:

Greystone Power Corporation
PO Box 6071
Douglasville, GA 30154

Note that mailed payments take 5-7 days to process. Mail your check at least 7 days before the due date to avoid late fees.

Auto-Pay

For automated payments from your bank account each month, enroll in Greystone Power autopay through your online account.

On the ‘My Profile’ page, follow the steps to securely link your bank account. Your payment will automatically be withdrawn on the due date each month.

Autopay ensures your bill is paid on time without any effort required. You’ll still receive monthly statements for your records.

Payment Arrangements

If you’re unable to pay your full balance, call Greystone Power at 1-770-942-6576 to explain your situation and request a payment arrangement.

Based on your circumstances, they may extend your due date or set up a payment plan with incremental payments over several months. Communication is key to settling an overdue account.

Get Payment Assistance

Some customers may qualify for financial assistance programs to help pay utility bills. These local community organizations can provide bill payment assistance if eligible:

• United Way
• Community Action Center
• Salvation Army
• Area churches

Contact these agencies directly to learn more about utility grant programs and income-based assistance. Any amount helps take the stress out of paying bills.

Avoid Late Fees

Greystone Power charges a one-time 5% late fee if your payment is received after the due date. Make your payment by the due date to avoid this extra charge.

Sign up for bill reminders through your online account to receive usage alerts and payment reminders via email or text. This helps you remember to pay on time.

Review your payment options and choose the most convenient method for your needs. Consistently paying your Greystone Power bill by the due date will maintain good standing on your account. Reach out for help if you ever need temporary assistance.