How To Pay Your Bill With Istorage

Paying your self storage bill with iStorage is easy and convenient. As one of the largest self storage chains in the country, iStorage offers secure and affordable storage units in over 140 locations across 23 states. When it’s time to pay your monthly storage bill, iStorage provides several easy payment options to choose from. In this article, we’ll walk through the various ways you can pay your iStorage bill online, over the phone, or in person.

Pay Online

The quickest and easiest way to pay your iStorage bill is online through their website Here’s how to pay your bill online in just a few quick steps

  1. Go to and click on “Pay Bill” at the top right of the homepage.

  2. On the payment page, select “Pay Bill Online” to start the process.

  3. Enter your facility city and state or zip code This will pull up all iStorage locations in your area

  4. Select your specific iStorage facility.

  5. Enter your unique account number and click “Search” Your account details will populate on the screen

  6. Verify your contact information and storage unit details. Make any necessary updates.

  7. Enter your payment amount. You can choose to pay the full balance or make a partial payment.

  8. Select your payment method. Options include credit card, debit card, or checking account.

  9. Enter your payment details and billing information.

  10. Review the payment summary and click “Pay Now” to complete the transaction.

The payment will be processed instantly and you’ll receive a confirmation email with your payment details. Paying online is fast, easy, and secure.

Pay By Phone

If you prefer to speak to a live representative, you can pay your iStorage bill conveniently over the phone. Simply call their toll-free customer service line at 1-866-478-6724. Their storage specialists are available to take payments from 7am to 7pm Monday through Friday.

When you call, make sure to have your account number, facility address, and payment details ready. The storage specialist will look up your account, verify your information, and process the phone payment. You can pay with a credit card, debit card, or electronic check over the phone. After the payment is completed, you’ll receive a confirmation number for your records.

Pay In Person

You always have the option to stop by your iStorage facility and pay your bill in person. Every iStorage location has an on-site manager available to take payments. When paying in person, you can pay with credit card, debit card, check, or cash. After taking your payment, the manager will provide you with a printed receipt for proof of payment.

Paying in person gives you the ability to speak face-to-face with the manager regarding your account or ask any questions you may have. However, do keep in mind that on-site office hours vary by location. Be sure to check your facility’s hours to avoid making an unnecessary trip.

Helpful Payment Tips

  • Set up recurring payments so your bill gets paid automatically each month. This ensures your payment is never late.

  • Sign up for paperless billing to receive your monthly statement electronically rather than by mail.

  • Update your contact information anytime you have an address, phone, or email change. This ensures you receive your bill and payment confirmations.

  • Avoid late fees by paying at least the minimum due by the scheduled due date each month.

  • Let the manager know if you need to make special payment arrangements due to financial hardship. They can discuss options with you.

  • Keep your account active by paying something, even a partial payment, to avoid delinquency and cancellation of your lease.

  • Notify the facility if your credit card on file gets lost, stolen, or expires. Provide the updated card information so they can process your automatic payments.

Payment Support

The iStorage team is available to help anytime you need assistance with paying your self storage bill. Reach out to them through:

  • Live chat on their website during business hours
  • Email at [email protected]
  • Phone by calling 1-866-478-6724

Their storage specialists are happy to answer any payment questions you may have or provide guidance for any billing issues.

Paying your iStorage bill on time each month is important to avoid late fees and disruption to your storage lease. With secure online payments, phone payments, and in-person facility payments, iStorage offers flexibility and convenience when it comes time to pay your bill. Just remember your account number, choose one of the easy payment options, and pay on or before your due date. With a few simple clicks or a quick call or trip to your iStorage facility, your payment can be quickly processed and your storage stay protected.

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