How to Pay Your Killeen Water Bill Online or by Phone

It’s easy to pay your Killeen water bill through the mail, over the phone, or in person. Residents of Killeen can easily pay their utility bills because the city offers several ways to do so. You can pay your Killeen water bill in a number of ways. This guide will show you all of them, including the phone number to call to pay your bill and how to pay online.

Online Payment

The easiest way to pay your Killeen water bill is online through the City’s Click2Gov online payment portal, Here’s how to pay your water bill online

  1. Go to

  2. If you already have an account, enter your login credentials. If you don’t have an account, select “New User” to create one. Creating an account allows you to view billing history and set up auto-pay.

  3. Enter your 10-digit account number from your water bill. Make sure it’s entered correctly.

  4. Select whether you want to make a one-time payment or set up recurring auto-pay from your account or card on file.

  5. Enter your payment amount and submit.

  6. You’ll receive a confirmation page and email with your payment details Retain this as your receipt

Online payments are processed immediately with a $2.00 transaction fee. You can use a debit card, credit card, or electronic check. Payments after 5pm CST will process the next business day.

The online payment system is unavailable daily 1-4am CST for maintenance. Avoid making payments during these hours.

Pay by Phone

You can also pay your Killeen water bill easily over the phone using the Killeen water bill pay phone number.

To pay by phone:

  1. Call (254) 501-7800. This is the Killeen water bill pay phone number.

  2. Follow the prompts to make a payment using your debit card, credit card, or electronic check.

  3. Enter your 10-digit account number when prompted.

  4. Enter the payment amount when prompted.

  5. Stay on the line to receive a confirmation number as your receipt.

The Killeen water bill pay phone number is available 24/7 for payments. However, payments after 5pm CST will process the next business day. The City adds a $3.00 fee for phone payments.

In-Person Payment

You can also pay your Killeen water bill in person at the Utility Collections office located at the Killeen Police Department at 3304 Community Blvd.

To pay in person:

  • Bring your water bill or know your 10-digit account number
  • Have your payment ready by cash, check, money order, or card.
  • In-person payments have no transaction fees.

In-person payments are accepted:

  • Monday-Friday, 8am-5pm
  • Closed on city holidays

This is a convenient option if you prefer to pay in cash or check without fees.

Payment Tips and Notes

  • Avoid duplicate payments – the City is not responsible for any fees or issues due to accidental duplicates.

  • If your account is past due, contact the utility office after payment to prevent disconnection.

  • If your water has been disconnected already, call before 1:45pm CST for same-day reconnection.

  • Weekend or holiday payments process the next business day.

  • Retain your confirmation/receipt number for all payments.

Paying your Killeen water bill is quick and easy by phone, online, or in-person. Just have your account number ready and follow the steps outlined above. Reach out to the Killeen Utility Collections office if you have any other questions about water bill payment.

Killeen Water Bill Pay Phone Number

How do I find my water bill account number?


What is the phone number for Killeen water bill?

You may contact our office at 254-501-7800 or by emailing us to find the correct meter size/deposit information.

Why hasn’t my water bill come out?

If your water company hasn’t billed you Sometimes water companies find it difficult to find out who is responsible for a bill, and it can be some time before they send out a bill, particularly if you have moved house.

Is killeen tap water safe to drink?

Highly trained professionals perform extensive monitoring and testing of our water system throughout the year in compliance with federal and state regulations. These tests measure levels of chemical and biological contaminants to ensure that the water we provide to you is safe to drink.

How do I pay my water bill in Killeen?

The Utility Collections Division of the City of Killeen handles water bill payments, offering full and partial payments via phone, in person, or online. The Utility Collections Division, a part of the City of Killeen, handles water bill payments for the city.

Can I pay my utility bills online in Killeen?

The Killeen Municipal Court allows payments in full and partial payments to be made online in most cases. Access the City of Killeen’s Online Utility Payment System. Pay bills online.

Where can I make a payment in Killeen TX?

Customers can make full or partial payments in person at 210 W Avenue C, Killeen, TX 76541, by phone at 254-501-7800, or online. For mailing payments, the address is PO Box 549, Killeen, TX 76540-0549. The division also offers an alternate phone number, 254-220-4183, for inquiries.

How do I set up water service in Killeen city?

When you move to a new home in Killeen City, you’ll most likely already have running water, but you’ll still need to set up water service with the City of Killeen Water. Luckily, Killeen has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form .

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