Having reliable water service is essential for every home and business. If you get water from the Madison County Water Facilities Board (MCWFB), you need to pay your bill on time every month. This full guide tells you when your bills are due, how to pay them online, over the phone, or in person, and how to avoid late fees.
Overview of Madison County Water Facilities Board
MCWFB provides clean, safe drinking water and sewer service to residences and businesses throughout Madison County, Arkansas. The utility is governed by a Board of Directors and funded through customer water bill payments.
MCWFB bills customers monthly for water service based on metered usage and a base service fee. Bills are mailed or available online around the 20th of each month. Payments are due by the printed due date to avoid penalties.
When Your Madison County Water Bill is Due
The due date for payment is printed on your MCWFB bill usually 20 days after the statement date. So for example, if your bill is dated January 20th payment is due by February 9th.
It’s important to pay your water bill by the due date every month MCWFB does not offer a grace period. Late payments will incur additional fees.
If the due date falls on a weekend or holiday, bills can be paid without penalty on the next business day. Payments received after the due date will be assessed a 10% late fee.
Paying Your Water Bill Online
The easiest and fastest way to pay your MCWFB water bill is through the customer portal. Here’s how:
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Visit www.mcwfb.com and click “Pay Your Bill Now”
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Enter your 10-digit account number
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Select payment amount and click “Continue”
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Enter credit/debit card details or bank account info
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Verify payment details and click “Process Payment”
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Print or save the confirmation page
Online payments post instantly to your account, avoiding late fees as long as paid by the due date. You can also set up secure auto-pay to have payments deducted automatically each month.
Paying by Phone
MCWFB offers a phone payment system at (479) 738-2214. To pay by phone:
- Call the number above and select the payment option
- Enter your 10-digit account number
- Use automated prompts to enter credit/debit card details
- Record the confirmation number
Phone payments have the same due date requirements. Allow 2-3 days for payments to process. Fee applies for debit/credit card use.
Paying by Mail
To pay your water bill by mail:
- Write your 10-digit account number on your check or money order
- Make it payable to Madison County Water Facilities Board
- Mail to: PO Box 606, Huntsville, AR 72740
Allow 7-10 business days for mailed payments to avoid late fees. Include your payment stub to ensure proper crediting.
Paying in Person
You can pay your MCWFB water bill in person at:
Madison County Water Facilities Board
27271 Highway 23
Huntsville, AR 72740
Office hours are Monday-Friday, 8am-5pm, excluding 12pm-1pm. In-person payments can be made by cash, check, money order, or debit/credit card.
What Happens If You Miss a Payment?
Missing the due date can result in:
- A 10% late fee added to your account
- Water service disconnection if bill remains unpaid
- A $50 fee to resume service after disconnection
- Negative impact on your credit score
Avoid these fees and hassles by promptly paying your water bill by the due date. If you anticipate issues with payment, contact MCWFB immediately to set up a payment plan.
Tips for Managing Your Water Account
Use these tips for a smooth billing and payment process:
- Sign up for paperless e-bills to get reminders when bills are ready
- Pay online for 24/7 access and instant processing
- Set up automatic monthly payments for on-time hassle-free payments
- Provide accurate account and contact information for proper billing
- Monitor your usage and address any leaks to control costs
- Contact MCWFB with payment concerns to avoid disconnection
Having access to safe, reliable water is vital for our community. Do your part by paying your MCWFB water bill fully and on time every month. Convenient online options make it easy to manage payments.
Quick Links
- Online: Create an account and pay your water bill
- Phone: Call 1-888-409-2749 or (706) 795-9865 between 9:00 AM to 4:30 PM to pay your bill by credit card or E-check over the phone.
- Mail to: Madison County Water Department, 94 Spring Lake Dr., Danielsville, GA 30633
- Dropbox on or before your due date. (Royal Blue Box located in the parking lot of our office at 94 Spring Lake Drive) Please Do Not Leave Cash!
About Madison County Water Department
Our mission is to provide reliable drinking water and quality service at an affordable rate while protecting our natural resources, public health and striving to produce an effluent that exceeds all local, state and federal standards.
We are a groundwater system, meaning the water comes directly from groundwater wells throughout the county. Along with water purchased locally from Commerce, The City of Royston, Elberton, Madison Springs, and Franklin County Water System
- These wells produce approximately 297,615 gallons of water a day at this time.
- Daily purchased water is approximately 826,437 gallons
- We are currently supplying water to 1,700+ customers
Madison County Water Dept. to Provide In-House Billing
FAQ
What is the phone number for the Madison County water Department?
What is the phone number for Madison water Utility?
Does Huntsville utilities cover water?
How do I pay my Madison County public water supply bill?
Madison County Public Water Supply District 1 offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. Click Here to View and/or Pay Your Bill Online Phone number must match the office records to register. Quick Pay Option is no longer available on payment site.
What payment options does Madison County water facilities board offer?
Madison County Water Facilities Board offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. In an effort to serve our community better, we are now offering online bill pay. You may now pay your bill on-line 24/7. We accept Visa, MasterCard, Discover and American Express.
How do I pay my water bill in Madison County Alabama?
Madison County water customers can use the easy-to-use bill payment service. Set-up & manage automatic payments, view billing statements, pay using debit, credit, E-Check or digital wallet. Visit the Alabama Law Enforcement Agency (ALEA) website to renew your Alabama drivers license.
What are Madison County Water Department office hours?
Madison County Water Department Office 94 Spring Lake Drive Danielsville, GA 30633 Office hours are currently 9:00 AM to 4:30 PM, M-F. A drop-off box is located at the front of the building and are available for after-hours payments.