If you live in Mahoning County, Ohio, you likely receive water and sewer services from the Mahoning County Sanitary Engineering Department Paying your sanitary bill on time each month is important to maintain uninterrupted service This comprehensive guide will walk you through everything you need to know about your Mahoning County sanitary bill and online payment options.
Overview of Mahoning County Sanitary Engineering
The Mahoning County Sanitary Engineering Department provides water and sewer services to residents across Mahoning County Key facts
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Serves over 12500 homes and businesses with water and sewer
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Operates and maintains 3 water treatment plants
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Manages nearly 1,000 miles of water and sewer lines
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Governed by Mahoning County Board of Commissioners
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Funded through monthly sanitary rates and fees
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Committed to delivering safe, reliable water and sewer services
The department strives to efficiently operate the county’s water and wastewater systems while keeping rates affordable for customers.
Getting Your Monthly Sanitary Bill
As a Mahoning County sanitary customer, you will receive a monthly bill for your water and sewer usage. Bills include:
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Base charge – Covers some fixed costs of service
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Usage fees – Based on your monthly water consumption
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Sewer surcharge – Charges for sewer service and maintenance
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Applicable taxes and fees
Review your bill carefully each month and compare it to your prior usage history. Contact the billing department if you have any fee questions.
Payment Options and Methods
Mahoning County offers several convenient payment options for your monthly sanitary bill:
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Online – Pay via e-check or debit/credit card through the online payment portal
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Phone – Call the pay-by-phone line to make a payment
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Mail – Send a check or money order with your payment stub
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In Person – Visit the main office in Youngstown to pay
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Drop Box – Deposit your payment envelope after hours
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Auto Pay – Enroll to have payments automatically drafted
Have your account number ready to reference when making a payment through any method.
Understanding Wastewater Charges
A portion of your monthly bill goes towards wastewater treatment and sewer system upkeep. Charges are based on your water usage, since wastewater generation correlates closely with water use. Key facts on sewer charges:
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Billed in hundreds of cubic feet (ccf) based on your water meter reading
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Average household uses 4-5 ccf per month
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Sewer surcharge is added per ccf to cover treatment costs
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Sewer rates include maintenance of pipes, plants, pumps
Monitoring your monthly usage can help minimize wastewater volumes and sewer charges.
Avoiding Late Fees and Shut Offs
To avoid penalties, pay your Mahoning County sanitary bill in full by the due date printed on your statement. Late payments incur:
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10% penalty fee if not paid within 5 days of due date
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Disconnection notice – $20 fee added to account
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Water service shut off – $40 fee to disconnect
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Collections reporting and damaged credit
Avoid these fees and potential service interruption by paying on time. Contact the billing office if you expect difficulty making a payment.
Payment Assistance Programs
If you are struggling financially, these programs can help pay your Mahoning County sanitary bill:
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Payment arrangements – Set up a monthly payment plan for past due balances
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Lifeline assistance – Reduced rates for qualifying low-income residents
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Senior citizen discount – 10% discount for residents age 65+
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Round Up Program – Round bill up to donate to those in need
Inquire about eligibility requirements and how to apply for these money-saving programs.
Moving or Closing Your Sanitary Account
Notify the Mahoning County sanitary department at least 3 days before you move or need to close service. Provide a final meter read and forwarding address to receive your final bill. This avoids continued billing after your move date.
Opt Out of Paper Bills
Once enrolled in online bill pay, call the billing office to opt out of mailed paper bills. This allows you to only view and pay bills electronically.
Update Your Contact Information
Keep your phone number, email, and mailing address current with the sanitary department to ensure you receive important service notices on time.
Answers to Common Bill Pay Questions
What are the billing department’s hours?
Monday – Friday, 8AM – 4:30PM. Closed on county holidays.
What do I do if I think my bill is too high?
Compare your usage to prior months. Contact billing if usage seems abnormal.
How do I check if you received my payment?
Check your payment history online or call billing to confirm receipt.
What if I need to make payment arrangements?
Contact billing to discuss extended payment plan options for past due balances.
How do I send money to someone else’s sanitary account?
You can make one-time payments to other customers if you have their account number.
Who do I call with billing questions?
Contact the billing department at 330-740-221 for any statement or payment questions.
Paying your Mahoning County sanitary bill is quick and easy using the online portal or other payment options. Follow this guide to manage your account and avoid late fees. Contact the knowledgeable billing team if you need assistance.
Sewer Charge Reduction Request
If you experience a large water consumption event and have reason to believe that it should be eligible for a sewer charge reduction, fill out and submit the following form:
Requests are subject to approval of the Youngstown Waste Water Department and are not guaranteed to be accepted.
View Bills/Manage Your Account
You may manage your water account 
online. You may view current and past bills, analyze water usage trends, make payments, etc.
- The first monies of your payment will be applied to the sanitation fee, until the sanitation fee is paid in full. After the sanitation fee is paid, the remainder of your payment will be applied, pro-rated to water and sewer charges.
- Water leaks cost you money. All faucet drips and toilet leaks should be repaired promptly.
- A leaky faucet can use up to 2400 gallons yearly. A leaky toilet can use 2000 gallons daily.
- For your own protection please repair all leaks promptly.
- Water Cost – Amount of water charges for this billing.
- Sewer Cost – Amount of sewer charges for this billing.
- Sanitation Ent Cost – Amount of sanitation charges for this billing.
- Sanitation Homestead – Amount of approved deduction for this billing.
- Total Current Charges – A total of this billings water, sewer, and sanitation charges.
- Total Amount Due – A total of current and previous balances.
- Penalty After Due Date – An amount equal to 5% of the current water charge, added to the account in the case of a late payment.
- Total Amount After Due Date – A total of current and previous balances, plus the penalty charges.
- Sanitation Penalty – $1.00 will be added to unpaid sanitation charges.
Pay Water and Sewer bills online
FAQ
What is the phone number for Youngstown water bill payment?
Where does Youngstown get its water?
Where does Boardman, Ohio get their water from?
How do I contact Mahoning County sanitary engineering?
The Mahoning County Sanitary Engineering Wastewater Treatment Plants and emergency services are open 24 hours / 365 days a year. General information inquiries and questions concerning your sewer and or water bill may be emailed to [email protected] or call 330-793- 5514 option 2.
How do I contact the county of Mahoning – sanitary Engrg (Oh) Biller?
Questions about your bill should be directed to your biller by phone 330-793-5514, email ( [email protected]) or on their website . What types of County of Mahoning – Sanitary Engrg (OH) payments does doxo process? Water & Sewer and other bills can be paid at doxo.
How do I pay a bill in Mahoning County OH?
You can pay them on doxo with credit card, debit card, Apple Pay or bank account. How can I contact County of Mahoning – Sanitary Engrg (OH) about my bill? Questions about your bill should be directed to your biller by phone 330-793-5514, email ( [email protected]) or on their website .
How do I get a sewer permit in Mahoning County?
General information inquiries and questions concerning your sewer and or water bill may be emailed to [email protected] or call 330-793- 5514 option 2. Sanitary sewer permits are preferred to be issued by appointment.