How to Pay Your Milwaukee Water Bill Online: A Step-by-Step Guide

Paying bills is a necessary evil in life. And when it comes to utilities like water, you don’t have much choice but to pay up each month. As a Milwaukee resident, I’ve gotten quite familiar with paying my water bill to Milwaukee Water Works. While you can pay by mail, in person, or other ways, I’ve found paying online to be the easiest and most convenient option.

In this article, I’ll walk through the step-by-step process to pay your Milwaukee water bill online through the MyAccount portal. I’ll also share tips and tricks I’ve learned from paying online for years. Reading this will make your payment process smooth and painless!

How to Sign Up for MyAccount

The first step is signing up for MyAccount through Milwaukee Water Works This is the online portal where you can view your water usage, charges, make payments, and more.

To create your account

  • Go to
  • Click on “Register for MyAccount”
  • Enter your 10-digit account number and the security code shown
  • Fill in your account and contact information
  • Create a username, password, and security questions
  • Agree to the terms and conditions

Once submitted, you’ll receive a confirmation email with a verification code to complete signup. The whole process takes about 10 minutes.

How to Pay Your Water Bill Through MyAccount

Now let’s get to actually making a payment. Here are the steps:

  1. Login to your MyAccount at

  2. Locate the “Pay Bill” box and click on “Pay Bill”

  3. Choose whether you want to pay the Total Amount Due or enter a Custom Payment Amount

  4. Select your Payment Method:

    • Credit/Debit Card – Visa, Mastercard, Discover, American Express

    • Electronic Check – Use your checking/savings account

    • Cash – Pay in-person later at MoneyGram or Ace Cash Express

  5. For credit/debit cards, enter your card number, expiration date, and security code

  6. For electronic checks, enter your account number, routing number, and account type

  7. Carefully review the payment details and amount

  8. Check the box to agree to the terms and conditions

  9. Click “Continue” then “Submit Payment” to finalize

  10. The website will confirm your payment and provide a reference number

And that’s it – you’ve successfully paid your water bill online! The whole process takes me about two minutes each month. It really streamlines bill pay.

Payment Tips and Tricks

Over the years, I’ve learned some useful tips and tricks for paying my Milwaukee water bill online:

  • Set up text/email reminders – Use the notifications in MyAccount so you never miss a payment

  • Pay early – Make your payment a few days before the due date to avoid late fees

  • Save payment info – Store your card so you don’t have to enter it each time

  • Autopay – Set up recurring payments from your card or bank account

  • Check your usage – Monitor your daily usage to avoid surprises on your bill

  • Go paperless – Opt out of mailed paper bills and only get electronic bills

  • Review new charges – Scan each bill for any rate changes or new line items

Following these tips will take the hassle out of paying your water utility bill. You’ll save time, avoid fees, and simplify the process.

Benefits of Paying Your Water Bill Online

I prefer paying my Milwaukee water bill through MyAccount instead of mailing a check or paying in person. Here are some of the biggest benefits I’ve experienced:

  • It’s fast – Takes just a minute or two each month

  • More convenient – Pay anytime, anywhere with an internet connection

  • Secure – Encrypted payment portal keeps your info safe

  • Save money – Avoid late fees by paying on time

  • Automatic receipts – Get emailed confirmation for your records

  • Access usage – Monitor your daily water usage and patterns

  • Eco-friendly – No paper bills mailed to your home

  • Store payment info – Save your card or bank account for future use

  • Autopay – Set and forget recurring payments each month

  • Paperless billing – All bills and history available electronically

Paying online just makes your life simpler compared to other payment methods. It gives you more control and visibility over your water usage and billing as a Milwaukee resident.

Troubleshooting Payment Issues

Of course, you may occasionally run into problems when trying to pay your water bill online. Here are some troubleshooting tips:

  • Reset password – Use “Forgot password” link if you can’t login to MyAccount

  • Verify account number – Double check you’re using the right 10-digit account number

  • Contact customer service – Call 414-286-2830 if you need account help

  • Check card details – Confirm your card number, expiration date, and billing zip code are correct

  • Use another card – Try paying with a different debit/credit card

  • Enable cookies – Allow cookies in your web browser for the payment site

  • Try a different browser – Attempt paying in Firefox, Chrome, Safari, etc.

  • Clear cached data – Remove temporary web files and reset browser

Don’t panic if you hit a snag – there are usually simple fixes. And Milwaukee Water Works’ customer service can assist with any account or payment issues.

One Less Bill to Stress About

One less bill in the mail means one less hassle each month. Sign up for MyAccount and try it for yourself. With the ability to monitor your usage and receive notifications, you’ll have total visibility and control. Plus, you’ll avoid late fees, save paper, and give your mail carrier a break from lugging bills to your house. Give online payment a shot – it will quickly become your go-to payment method!

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How do I pay my Milwaukee Water Works Bill?

Partial payment of a bill is not available with this option. Register online at or request a form to mail from Customer Service at (414) 286-2830. The Milwaukee Water Works will automatically withdraw the amount due each billing from your account; you will not have to write a check.

Can I get a refund for my Milwaukee Water Works payment?

Refund Policy – Typically, the City of Milwaukee does not issue refunds for these payments. If you have a question regarding your payment, please call the Milwaukee Water Works Customer Service Center, (414) 286-2830 or email [email protected]

What happens if I don’t pay my water bill in Milwaukee?

Unpaid water and other City of Milwaukee municipal services charges are transferred to the property tax bill if they are delinquent for at least 180 days as of October 1 of each calendar year. For accounts billed monthly, the late payment charge is 1.67% for unpaid water charges and 1% for all other unpaid charges.

Where is my Milwaukee Water Works account number?

Current past due total owed to Milwaukee Water Works. Account number: Your account number is located in the upper left corner of your bill. In stressful times, a bill doesn’t have to leave you in a bind! We understand that some customers may have trouble paying for their bill from time to time.

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