A Guide to Paying Your Mountain Water District Bill Online

Mountain Water District provides drinking water services to residents of Pike County, Kentucky As a customer, you receive monthly water bills that must be paid on time to avoid late fees or service disruption. Mountain Water makes paying your bill quick and easy through their online payment system. This article will walk through everything you need to know about setting up an online account and paying your Mountain Water District bill electronically.

Benefits of Paying Online

Paying your Mountain Water bill through their online payment system offers many benefits:

• Convenience – Pay anytime, anywhere with an internet connection Avoid driving to the Mountain Water office

• Efficiency – Online payments post instantly to your account, so no waiting for bills to arrive by mail.

• Security – Payment site uses industry-standard encryption to protect your information.

• Simplicity – Store payment info to quickly pay each month Set up autopay

• Accessibility – View bill history and payment confirmations within your online account.

• Savings – Avoid late fees by paying on time. No need for stamps/checks.

With so many perks, it’s easy to see why thousands of customers manage their Mountain Water accounts online each month.

How to Sign Up for Online Bill Pay

Signing up for online bill pay is quick and easy:

1. Visit the Mountain Water payment site at https://new.nexbillpay.net/mountainwater/BillPay/SignIn.

2. Click “Sign up now” under the login fields.

3. Enter your Mountain Water account number, email address, and name. Click “Next”.

4. Create a username and password. Agree to the terms of use.

5. Verify your email address to complete signup.

Once your account is created, you can immediately start using it to view your bill, make payments, and manage payment methods.

How to Pay Your Bill Through the Online System

Follow these simple steps to pay your Mountain Water bill online:

1. Login at https://new.nexbillpay.net/mountainwater/BillPay/SignIn using your username and password.

2. The dashboard shows your current balance. Click “Make Payment”.

3. Enter the payment amount and select a payment method.

4. Submit payment and wait for the confirmation page.

Online payments process instantly, so your balance will update right away. It’s the fastest way to pay and avoid late fees!

Payment Methods Accepted

The Mountain Water online payment system gives you options on how to pay each month:

• Credit/debit card – Visa, Mastercard, American Express, Discover

• eCheck – Directly debit your checking account

• Digital wallets – Apple Pay, Google Pay

• Cash – Pay at MoneyGram locations with your biller code

Having choices allows you to select the most cost-effective option each time you pay.

Payment Receipts and Account History

When paying your Mountain Water bill online, be sure to access account history and print/save payment confirmations for your records.

Under the history tab, you can view past statements, charges, payments, and account balance over time.

Payment receipts include key details like amount paid, account number, and confirmation numbers. Retaining receipts helps verify payments if any issues arise.

Setting Up Recurring Autopay

For maximum convenience, consider enrolling in paperless billing and setting up recurring autopay. This allows your Mountain Water bill to be paid automatically each month.

To start autopay:

1. Login and click on “My Profile”.
2. Check the box to enable autopay.
3. Choose your payment method and date.
4. Save your preferences.

Going forward, your bill will deduct on the same date monthly. One less thing to remember!

Avoid Late Fees and Service Disruption

Mountain Water bills are due by the 18th of each month. Late fees apply if received after the due date.

Repeated nonpayment can result in water service being disconnected. Make on-time payment a priority to avoid penalties.

The online system sends email reminders ahead of your bill’s due date so you don’t forget. Autopay provides additional assurance that your bill gets handled each period.

Contact Mountain Water for Account Help

If you need assistance creating your online account, making payments, or have questions about your Mountain Water charges, contact customer service at:

Phone: 606-631-9162

Email: [email protected]

The billing department can provide support with all aspects of your water utility account and billing. Sign up for online bill pay today to simplify how you manage your Mountain Water account!