A Guide to Paying Your North Georgia EMC Electric Bill

As a customer of North Georgia EMC, you have several convenient options to pay your monthly electric bill. North Georgia EMC (or NGEMC for short) offers modern payment methods like online phone mobile app, and text payments, in addition to traditional payment venues.

In this comprehensive guide, I’ll walk through all the ways you can pay your NGEMC electric bill, key details on each method, and tips for making sure your payment goes through quickly and smoothly.

Overview of Payment Options from North Georgia EMC

North Georgia EMC provides their residential and business electric customers with a range of payment options:

  • Online – Pay via the NGEMC website 24/7. You can use electronic check or debit/credit cards.

  • Phone – Call the NGEMC automated phone payment system 24/7. Electronic check or credit/debit cards accepted.

  • Mobile App – Download the free NGEMC app and pay anytime

  • In Person – Pay at any NGEMC office Monday-Friday during business hours

  • Drive-Thru – Drop off check or money order payments 24/7 at office drive-thrus.

  • Kiosk – Pay in person 24/7 at a self-serve payment kiosk located at NGEMC offices.

  • Cash – Pay your bill with cash at an NGEMC office lobby during open hours or at a self-serve kiosk anytime.

  • Mail – Send a check or money order via standard mail.

  • Bank Draft – Sign up to have payments automatically drafted from your bank account each month.

  • Text – Text a payment from your mobile phone.

As you can see, NGEMC has payment options to fit any lifestyle and preference. Keep reading to get all the details on each method.

Paying Online Through the NGEMC Website

Paying at www.ngemc.com is one of the most popular options for paying your electric bill.

Benefits of online bill payment include:

  • Available 24/7 even when offices are closed
  • Make one-time payments or schedule recurring payments
  • Save payment accounts for faster checkout
  • See payment history immediately
  • Secure encrypted transactions
  • Confirmation email sent instantly

To pay online, you just need your NGEMC account number and ZIP code. The online payment portal accepts VISA, Mastercard, Discover, American Express, or electronic check.

Payments made online before 11:49pm post to your NGEMC account instantly. It’s the fastest way to pay besides paying in person!

Paying by Phone

You can pay your NGEMC electric bill over the phone using the automated phone payment system. Simply call 1-855-707-4EMC (4362) 24 hours a day, 7 days a week.

Pay-by-phone allows you to:

  • Pay anytime – even at midnight!
  • Use electronic check, credit or debit cards
  • Enter your NGEMC account number and ZIP code
  • Avoid mailing checks or going online

As with online payments, phone payments made before 11:49pm will instantly post to your NGEMC account.

Download the NGEMC Mobile App

NGEMC offers a free mobile app for Apple and Android devices. You can download the app to conveniently pay your electric bill on your smartphone or tablet.

With the NGEMC mobile app you can:

  • Pay 24/7 with Apple Pay, Google Pay or saved payment methods
  • View account balance
  • See payment history
  • Monitor daily electric usage
  • Report power outages and check outage maps

I love having the ability to quickly log in and pay my NGEMC bill from my phone when I’m on the go. The app makes managing your electric account super easy.

Pay in Person at NGEMC Offices

You can stop by any of the NGEMC office locations during open hours to pay your electric bill. Offices are open Monday-Friday from 7:30am to 5:30pm.

To pay at an NGEMC office you can:

  • Pay by cash, check, money order or debit/credit card
  • Visit the lobby customer service desk
  • Use the 24/7 drive-thru and drop your payment in the secure slot

When paying in person, your NGEMC account will be updated immediately with your payment.

Use the 24/7 Self-Serve Payment Kiosks

For ultimate convenience, you can pay at a self-serve payment kiosk 24 hours a day, 7 days a week. Kiosks are located at NGEMC offices in:

  • Dalton
  • Calhoun
  • Fort Oglethorpe
  • Trion

The touchscreen kiosks accept cash, check, credit and debit card payments. Your account will be credited real-time once your payment is processed at the kiosk.

Paying by Mail

To pay your NGEMC bill by mail, simply send a check or money order in the mail to:

North Georgia EMC
PO Box 1407
Dalton, GA 30722

Remember to include your payment stub or write your NGEMC account number on the check memo. Mailed payments take 1-2 days to process once received.

Tips for paying by mail:

  • Allow 7-10 days for standard mail to reach NGEMC
  • Consider sending by certified mail for tracking purposes
  • Write your account number and service address on payments
  • Don’t mail cash – send check or money order

Sign Up for Bank Draft Payments

If you want your electric bill payments to be handled automatically each month, enroll in NGEMC’s bank draft program.

With bank draft, NGEMC will pull your monthly payment directly from your checking or savings account on the due date. You still receive a bill each month for your records.

To get started, complete the bank draft authorization form on the NGEMC website or at any NGEMC office. You will need to provide:

  • NGEMC Account Number
  • Bank Routing Number
  • Bank Account Number
  • Account Type (checking/savings)

Bank draft ensures your electric bill never gets late or goes unpaid by mistake.

Paying Your NGEMC Bill via Text

NGEMC offers a text payment program through their third party payment vendor. You can text a keyword to pay, receive a text back with a payment link, then complete the transaction right from your smartphone.

To successfully pay your NGEMC electric bill via text, follow these steps:

  1. Get your NGEMC account number and amount due ready

  2. Text PAYNOW to 1-877-628-7551

  3. Receive a text back with a secure payment link

  4. Click the link and enter your payment details

  5. Receive a confirmation text that your payment was processed

Text payments have a flat $1.95 convenience fee applied by the vendor. But it’s an easy way to pay if you don’t have your laptop or payment info handy.

Tips for Ensuring Successful Electric Bill Payment

Follow these tips whenever you pay your NGEMC electric bill to avoid issues or delays:

  • Double check your NGEMC account number before submitting payment
  • Have your bill handy to enter the exact amount due
  • Pay a few days early to avoid late fees if sending by mail
  • Save payment confirmation numbers and check your account to confirm payments
  • Contact NGEMC if your mailed payment is not showing after 10 days

Get Started Paying Your North Georgia EMC Electric Bill

If you have any other questions on paying your NGEMC electric bill each month, don’t hesitate to call their customer service line at 1-855-360-1428 or stop by any NGEMC office. Their team is available to assist you Monday-Friday from 7:30am to 5:30pm.

Paying your electric bill shouldn’t be a hassle. North Georgia EMC’s wide variety of payment choices allows you to pay your bill in a way that fits your lifestyle. Give one of the new options a try next time your bill comes due for a fast, easy way to keep your lights on!

North Ga Emc Bill Pay

Notice Regarding DOXO Pay

DOXO Pay is not affiliated with NGEMC. While payments made through their service do come to NGEMC, it will take 3 to 10 days for the payment to post to your account. Members seeking 24/7 payment options that will post immediately to their accounts are encouraged to use one of the options listed below.

NGEMC Prepay Power Tabs

North Georgia EMC now offers Prepay Power as a bill payment option for our residential customers.

  • A $25 deposit;
  • Advanced payment toward your energy use of at least $25;
  • One-time connection fee of $22;
  • Monthly program fee of $5.
  • $10 membership (if not a current member)
  • $3 per applicant (identity verification)
  • Make payments of any amount at any time you wish.
  • Multiple payment options are available. Payments via a Member Service Specialist must be $25 or greater. All other payment venues may be any amount.
  • Receive a text or email when your account balance gets below a specified amount.
  • Monitor your account balance and daily energy use through our Online Member Services Center or through our mobile app for iPhone and Android: My NGEMC Account.

Locations include the 24/7/365 drive-thru kiosks at NGEMCs Dalton, Calhoun and Fort Oglethorpe offices; kiosks in the Dalton and Fort Oglethorpe office lobbies open during normal business hours.

North Georgia family forced to pay $750 electric bill

Where can I pay my North Georgia EMC Bill?

Self-service payment centers are located at NGEMC offices in Dalton, Calhoun, Fort Oglethorpe, and Trion. These touchscreen stations accept cash, credit/debit card, and check. How can I pay my North Georgia EMC Bill? How can I pay my North Georgia EMC bill? You can pay them directly on this website.

How do I use the North Georgia EMC mobile app?

To use the North Georgia EMC Mobile App, you can download it from the Mac App Store. The app offers fast, secure account access, allowing you to easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, and receive push notifications.

How do I make a payment to central Georgia EMC?

Payments can be made using our automated payment system over the phone, on the internet via our website, and through the Central Georgia EMC mobile app. No matter what method you choose, you have the convenience of 24-hour access to these payment methods.

Does North Georgia EMC offer prepay power?

North Georgia EMC offers Prepay Power as a bill payment option for their residential customers.

Leave a Comment