Convenient Options for Paying Your Nw Natural Gas Bill Online

Paying your utility bills can feel like a hassle, but it doesn’t have to be! Nw Natural offers several easy and convenient online payment options to fit your needs. In this article, we’ll walk through the benefits of paying your Nw Natural gas bill online and break down the various methods available.

Why Pay Online?

Let’s start with why paying your Nw Natural gas bill online makes sense:

  • It’s fast and easy – Once your account is set up, paying online takes just a few clicks. No more writing and mailing checks or driving to a payment center.

  • Pay anytime, anywhere – As long as you have an internet connection, you can pay your bill from your computer, phone or tablet at your convenience – 24/7.

  • Added security – Nw Natural’s online payment system utilizes enhanced security and encryption protocols to keep your information safe Much more secure than mailing a check,

  • Get reminders and alerts – Opt in to receive bill due reminders and payment confirmations via email or text message. Useful for avoiding late fees.

  • Access payment history – Your online account stores 18 months of bill and payment history so you can easily track past natural gas usage and payments.

  • It’s free – Nw Natural does not charge any convenience fees or additional costs for paying your bill online.

Nw Natural Online Payment Options

Okay, let’s look at the specific online payment options available from Nw Natural:

Pay Online Through Account Login

The easiest way to pay your Nw Natural gas bill online is by signing into your online account and making a one-time payment. Here’s how it works:

  • Go to and click on “Sign In” in the top right corner. Log into your account.

  • On the account overview page, select “Pay My Bill” or click on the Make Payment button.

  • Choose whether to pay the Total Amount Due or enter a different payment amount.

  • Enter your payment method – credit/debit card or checking account. Your info is stored securely for future payments.

  • Review payment details and submit. A confirmation page displays when complete.

Paying through your account login allows you to easily see your current bill amount due and provides the option to set up autopay or store payment methods for quicker checkout in the future.

One-Time Payment Without Login

If you prefer not to create an online account, Nw Natural does offer a bill pay option without logging in. Simply:

  • Go to the Pay My Bill page on

  • Click on “Make a One-Time Payment.”

  • Enter your 11-digit account number and the last name on the account.

  • Fill in your payment details and submit.

This is great for one-off payments if you don’t want the hassle of account creation. However, you won’t be able to store payment methods or view detailed account history this way.


The most convenient online payment method is to enroll in Nw Natural’s AutoPay program so your payments happen automatically each month. To set up:

  • Log into your online account and go to the Pay My Bill page.

  • Click on the AutoPay link in the left menu.

  • Select whether to pay the full balance or fixed amount each month.

  • Enter your preferred payment method and date.

  • Review terms and submit.

Once enrolled, Nw Natural will automatically deduct your gas bill payment each month on the date selected so you never miss a payment. You can cancel or change your auto pay option at any time through your online account.

Pay by Text

Nw Natural now offers the ability to get bill notifications via text and pay your bill directly through SMS text messaging. Here’s how to pay your Nw Natural gas bill by text:

  • First, log into your account and confirm your mobile number is correct under Settings.

  • Opt in to receive billing notifications by text.

  • When your bill is ready, you’ll receive a text notification with your account balance.

  • Simply reply to the text with the word “PAY” and follow the prompts to enter your payment info and complete the transaction.

  • Receive a text confirmation when your payment goes through.

Paying by text is convenient for on-the-go bill payment from your smartphone. Just respond to the text prompts to pay your gas bill in seconds.

Payment Confirmation and Account History

No matter which online bill payment method you use, Nw Natural will send you confirmation via email, text or when you log into your account. You’ll receive:

  • Payment confirmation number
  • Date payment was made
  • Payment amount
  • Account balance after payment

To view your full payment history and previous billing statements:

  • Log into your online account

  • Go to Payment & Bill History

Here you can search, filter, print and export up to 18 months of past bills and payments. Useful for budgeting, tracking natural gas usage over time and more.

Securing Your Account Info

Nw Natural utilizes advanced encryption and security protocols to keep your information safe when paying online, including:

  • PCI compliance and data security certification
  • Secure SSL connections
  • Encryption of sensitive data
  • Protection of servers against cyber threats

They do not store full credit card numbers or banking info – just the last 4 digits. Rest assured your personal details are safe and secure with Nw Natural online bill pay.

However, you should still take measures to secure your own account, like:

  • Using strong, unique passwords
  • Keeping antivirus software updated
  • Avoiding suspicious links and downloads
  • Monitoring account activity and statements

Being proactive about account security ensures you can pay your Nw Natural gas bill online safely and conveniently.

Choose the Right Payment Option for You

Hopefully this breakdown gives you a better idea of the various online bill payment options Nw Natural provides its customers. Paying your utility bill doesn’t need to be a time-consuming hassle.

Next time your Nw Natural gas bill comes due, consider the simplicity and ease of paying online through your account login, one-time no login payment, text payments or autopay. Pick the option that best matches your needs for a smooth, secure monthly bill payment experience.

Nw Natural Gas Online Bill Pay

Customer Payment Portal FAQ

What services are provided by the Customer Payment Portal?

NW Naturals new payment portal, powered by Paymentus, provides secure payment processing along with the following services:

  • Payment by debit or credit card
  • Pay by check
  • One-time payment without logging in
  • Auto Pay set-up
  • Stored payment methods
  • Copies of bills and payment history
  • You can still pay online with an electronic check or debit or credit card at no additional cost

What changes will I see?

  • Mobile-friendly design for making payments on today’s most common devices easy, including mobile phone, tablet and desktop
  • New, modern payment channels
  • Opt-in to receive account notifications, such as email and text reminders
  • If youve paid online with us before, all your account and payment information will remain active

I am currently on Auto Pay, do I need to sign-up again?

No. Your enrollment in Auto Pay has been transferred to the new Customer Payment Portal.

Is my personal information secure?

Yes. Your payment-method information is secure through Paymentus Corporation, which maintains the highest degree of physical, logical, application and channel security measures, and is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant and certified—the highest level attainable.

You have options when it comes to paying your natural gas bill.

  • Credit or debit card
  • Checking account
  • One-time payments without logging in
  • Auto Pay
  • When you pay your bill online, you will be taken to our new Customer Payment Portal, powered by Paymentus, designed with enhanced security features. You can easily make online payments, set up Auto Pay and view current and past bills.

How to Pay Your Bill

How can I pay my NW Natural gas bill?

To pay your NW Natural gas bill, you can register your account online at and pay bills, see gas use, and compare use over time. You have several options for payment: pay online, pay by mail using the return envelope that comes with your bill, visit an authorized local merchant to pay in person, or call 800-422-4012 to pay by phone.

How do I pay my NW Natural Bill online?

You can make online bill payments here. Or pay using doxo with credit card, debit card, Apple Pay or bank account. Where can I ask questions about my NW Natural bill? You can contact them directly by phone at 800-422-4012. I’m looking for my bill. Where can I find it? Visit NW Natural to access your bill. Can I pay all my NW Natural bills on doxo?

How can I pay my natural gas bill online?

To pay your natural gas bill online, you will be taken to our Customer Payment Portal, powered by Paymentus, where you can easily make online payments, set up Auto Pay, and view current and past bills.

Does NW Natural have a new payment portal?

NW Natural’s new payment portal, powered by Paymentus, provides several convenient services. You do not need to sign-up again if you are already on Auto Pay. Your enrollment in Auto Pay has been transferred to the new Customer Payment Portal. Your personal information is secure.

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