How to Pay Your Oakland County Water Bill Online: A Step-by-Step Guide

Paying your water bill in Oakland County is simple and convenient with the available online and automated payment options The Oakland County Water Resources Commissioner’s Office handles water and sewer services for many communities in the county This comprehensive guide explains how to pay your Oakland County water bill online or by phone,

Overview of Oakland County Water Bill Payment

The Oakland County Water Resources Commissioner provides water and sewer services to nearly 250000 customers across 17 communities in the county.

To offer flexible payment methods, the Oakland County Water Resources Office offers:

• Online Payments – Pay bills directly through their website.

• Automated Phone Payments – Call anytime to pay by phone with a card or eCheck,

• Mail/Drop Box Payments – Send check or money order payments by mail.

• In-Person Payments – Pay with cash, check or card at the Water Resource Commissioner’s Office.

• AutoPay – Enroll to have payments automatically drafted from your bank account.

Step 1: Set Up an Online Account

Setting up an online account with the Oakland County Water Resources Office allows you to view bills, payment history and make online payments:

1. Pick up the phone and call BS at the number listed on the Oakland County website. “.

2. Click on “Register” in the top menu.

3. Fill in your contact details and create a username and password.

4. Agree to the terms of use and click “Create Account.”

5. Look for a confirmation email and click the verification link to activate your account.

Once your account is activated, you can log in to access your water account details and make payments.

Step 2: Update Your Payment Profile

To pay bills through your online account, you need to add your water account number and update your payment profile:

1. Log into your Oakland County BS&A Online account.

2. Click on “Payment Profiles” in the left menu.

3. Click the “+” icon to add a new profile.

4. Select Oakland County Water Resources Office as the billing entity.

5. Enter your 10-digit water account number and property address.

6. Save your payment profile to connect your water account to your online account.

Step 3: Enroll in Paperless Billing

Go paperless by opting into electronic billing to get your water bill sent directly to your email:

1. In your online account, click on “Paperless Settings.”

2. Check the box next to “Enable Paperless Billing and Documents.”

3. Enter your email address and select billing entities to go paperless for.

4. Save your paperless settings.

You’ll now receive email notifications when your eBill is ready to view and pay online.

Step 4: Pay Your Water Bill Through Your Online Account

When logged into your Oakland County online account, paying your water bill takes just a few clicks:

1. Go to “Pay Now” and select your water account payment profile.

2. Verify your balance and enter the payment amount.

3. Select a payment method – credit/debit card or eCheck.

4. Enter your payment details and complete the transaction.

5. Save the confirmation number for your records.

Online payments made by 10 PM reflect on your account the next business day.

Pay by Phone 24/7 Using the IVR System

The Oakland County Water Resources Office offers an automated IVR phone payment system you can call anytime:

1. Call 1-866-960-9359 to access the payment system.

2. Enter your 10-digit water account number when prompted.

3. Select option 1 for one-time payment and follow the voice instructions.

4. Provide your card number, expiration date and billing details.

5. Note the confirmation number at the end before hanging up.

This system is available 24 hours a day, 7 days a week for fast, easy payments.

Convenient Payment Methods Available

The Oakland County Water Resources Office accepts the following payment options to provide flexibility:

• Credit/Debit Card – Visa, Mastercard, Discover and American Express accepted.

• eCheck – Use your checking or savings account information.

• Cash – Make in-person payments at the Water Resources Office.

• Money Order – Mail money order payments to the office.

• Check – Send a check by standard mail.

• AutoPay – Enroll to automatically draft payments from your bank account.

Tips for Stress-Free Online Water Bill Payment

Follow these tips for smooth, headache-free payment of your Oakland County water bill online:

• Have your 10-digit account number handy to register for an online account.

• Opt for paperless billing to receive bill notifications by email.

• Allow 5-7 days for mailed payments to avoid late fees.

• Sign up for AutoPay to ensure your bill gets paid on time every month.

• Contact Customer Service at 248-858-0958 if you have any billing questions.

• Save confirmation numbers from online or phone payments for your records.

Avoid Late Fees and Water Shutoff

Pay your water bill in full and on time each month to avoid penalties or service interruption:

• Water bills are due on the 18th of each month. Late fees apply after the due date.

• Accounts over 60 days past due may have water service shut off for nonpayment.

• Reconnection fees of $75+ apply if water is shut off for nonpayment.

Set bill reminders and consider enrolling in AutoPay to stay on top of your due date and total each month. Notify the water department immediately if you expect to miss a payment.

Update Your Contact Information

Keep your contact info like mailing address, email and phone number up to date on your water account to ensure you get billing notices:

1. Log into your online account and click on “Update Account Information.”

2. Edit your mailing address, email, phone number and other details.

3. Click “Update Contact Information” to save changes.

4. You can also call 248-858-0958 to update your contact info by phone.

Updating your information ensures your bills and notices reach you in a timely manner.

Monitor Your Water Usage

When logged into your online account, you can view your water usage history to understand your charges and watch for spikes:

• See usage tracked monthly, quarterly or annually.

• View usage in gallons or cubic feet.

• Monitor for abnormal spikes that may indicate leaks.

• Compare usage year-over-year.

Reviewing your usage can help you reduce water consumption and lower costs.

Summary

Paying your water bill with the Oakland County Water Resources Office is quick and easy using their online account tools, automated phone payments and flexible billing options. Use this guide to get started with online water bill payment.