Living in O’Fallon, IL? If so, you know the importance of paying your water bill on time each month. Luckily, O’Fallon offers a convenient online payment option for residents. Read on to learn all about paying your O’Fallon water bill online!
Overview of O’Fallon Water Utility Billing
The city of O’Fallon provides water service to residents and bills on a monthly basis. Water bills are typically mailed out in the first week of the month and payments are due by the due date listed on the bill to avoid any late fees.
The O’Fallon Water & Sewer Billing Division handles water service startups and shutdowns, leak checks, emergency shutoffs, and all billing and payment processing. They can be contacted with any water account questions.
Benefits of Paying Your Water Bill Online
Paying your O’Fallon water bill online provides a number of advantages:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall.
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Efficiency – Takes just minutes to log in and pay each month. Can setup autopay.
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Payment Options – Make secure one-time or recurring payments by credit card or e-check.
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Account Management – View billing history, update info, and enroll in paperless billing.
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Reminders – Get email reminders when your bill is ready and due date nears
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No Fees – O’Fallon does not charge any fees for online payments.
How to Pay Your Water Bill Online
Paying your monthly water bill to the city of O’Fallon online is quick and easy. Just follow these steps:
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Visit Payment Website – Go to www.ofallon.org/epay to access the payment portal.
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Setup Your Account – First-time users need to register their account. Provide your account number, address, email, etc.
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Store Payment Method – Save a credit/debit card or bank account to use for bill payments.
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View & Pay Bill – Bills will be visible online to pay when they are processed each month
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Payment Confirmation – Get confirmation that your payment was accepted. You can log in anytime to view payment history.
And that’s it – just a few quick steps to pay your water bill online and cross it off your to-do list!
Tips for Managing Your Water Account Online
Once registered on the online payment portal, here are helpful tips for ongoing account management:
- Update payment method if card expires or bank account changes
- Sign up to go paperless and enable autopay for efficiency
- Monitor water usage by reviewing payment history
- Check account status and balance due at any time
- Update contact details if you move addresses
- Set payment reminders to avoid forgetting and late fees
- Contact utility billing staff with any account questions
Avoid Water Shutoff with Online Bill Pay
If you forget to pay your O’Fallon water bill by the due date, the city can shut off your water service. You would then need to pay the past due bill plus a $50 reconnection fee to resume service.
Avoid inconvenient water shutoffs by paying your water bill online each month. Set up autopay or reminders so your payment is always made on time. This prevents service interruptions.
Payment Assistance Programs
O’Fallon offers payment assistance programs for those having trouble affording water bills:
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Bill Extensions – One-time extension for due date if eligible.
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Payment Plans – Set up monthly payment plan for past due balance.
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LIHEAP – Federal assistance program that provides credits on water bills for qualified applicants.
Contact the O’Fallon utility billing department for details on applying for these money-saving programs if needed.
Paying your water bill doesn’t have to mean writing checks or driving to City Hall each month. The city of O’Fallon offers the ease and convenience of online bill pay for residents.
In just minutes each month, you can securely pay your water bill online from home, work, or anywhere with internet access. Go paperless, set up reminders, automate payments, and more.
Online bill pay allows you to manage your essential water service efficiently while avoiding late fees or service shutoffs. Simplify your finances by going digital with O’Fallon water bill payments. Sign up and get started today!
Registration and/or Disconnection of Utility Services
Register for service(s): Learn the City of OFallon services available at your business or residence. If eligible for OFallon service(s), you may continue to online registration.
Disconnect service: Please note, one business day notice is needed to disconnect any service.
Please note: You must download the PDF to interact with the fillable fields. The form is not fillable from your browser.
- Pay for OFallon services, including OFallon Water and Sewer and Environmental Services. You may also pay Municipal Court citations online. Pay Bills Online
- Call 1-855-735-5616 toll-free to use this automated service to pay your OFallon Water & Sewer and Environmental Services bill(s). Pay using MasterCard, VISA or Discover.
- For customers who have already established City of OFallon provided utility services, you may register for Paperless E-Billing. Please note this service is not for use by Home Owners Associations (HOAs). Register for Paperless E-Billing
Learn how to read your next utility bill!
Got Questions?
Refer to the Citys Utility Billing information packet (PDF) for more details on services and procedures.
Pay Water and Sewer bills online
How do I pay my utility bill in O’Fallon?
Refer to the City’s Utility Billing information packet (PDF) for more details on services and procedures. The City of O’Fallon can draft your credit card to pay your Trash, Sewer and Water bills. To make a payment using your Mastercard, Visa or Discover, please visit our online bill pay page.
How does the O’Fallon water and sewer department work?
The O’Fallon water and sewer department coordinates with local churches and organizations that actually assist customers with their payments. The organizations have their own interview processes but if you need help, the numbers and locations are listed below. Call them to initiate the process and see if they can help you and your family:
How do I contact Ofallon Public Works?
If you have any questions, please email [email protected] or call 624-4500, extension 3. In order to reduce costs the division uses AMR which stands for Automatic Meter Reading. Water meters are located in the ground at each property and have an ERT (Encoder-Receiver-Transmitter) mounted under the meter lid that facilitates radio reading.