Convenient Options for Paying Your North Baldwin Utilities Bill

Handling utility bills is just another chore that eats into your precious free time each month. For residents of North Baldwin County, Alabama, North Baldwin Utilities (NBU) offers various convenient payment options to fit every schedule and preference. From online payments to auto-draft and more, NBU aims to make paying your water, sewer, and natural gas bill as quick and easy as possible. In this article, we’ll explore the different ways to pay your NBU bill so you can choose the method that works best for you.

Overview of North Baldwin Utilities

North Baldwin Utilities is a public utility company providing essential water, sewer, and natural gas services to over 40,000 residents in North Baldwin County. They operate the water system, wastewater treatment facilities, as well as a natural gas distribution system. NBU is governed by a five-member board and strives to deliver reliable utility services at reasonable rates.

As a customer of NBU, you receive monthly bills for your water, sewer, and/or natural gas usage The utility offers flexible options to pay these bills in a way that’s convenient for you.

Payment Options Offered by NBU

NBU offers the following ways to pay your monthly utility bills

  • Online
  • Phone
  • Mail
  • In person
  • Auto-draft

Let’s explore each of these payment methods so you can choose the ones that suit your needs and preferences as an NBU customer

Paying Online

You can use the NBU online payment system to pay the fastest and easiest way. To pay online:

  • Visit
  • Register for an account with your customer and PIN number
  • Store payment information securely
  • Pay 24/7 with credit/debit cards or eCheck

You can also opt-in to receive text reminders with a direct payment link when your bill is due.

Paying by Phone

Call NBU at 251-580-1626 and follow the prompts to pay over the phone with a card using NBU’s automated system. You can also speak with a representative during business hours if needed.

Paying by Mail

Mail a check or money order payable to North Baldwin Utilities to:

North Baldwin Utilities
25 Hand Ave
Bay Minette, AL 36507

Remember to include your NBU account number on the check. Allow 3-5 business days for mailed payments to process.

Paying In Person

Visit the NBU office at 25 Hand Ave Bay Minette, AL in person Monday-Friday from 8:00am-4:30pm to pay with cash, check, money order or card.

Paying with Auto-Draft

For hands-off bill pay, enroll in auto-draft to have payments withdrawn automatically from your bank account each month. Download the Debit Authorization form from the NBU website.

Auto-draft makes sure that you always pay your bills on time, so you don’t have to. You can cancel or adjust auto-draft at any time by contacting NBU.

Pros and Cons of Each Payment Method

This list compares the pros and cons of each way to pay your NBU bills to help you decide which one is best for you:

Online Payments


  • 24/7 access
  • Fast and easy
  • Store payment information for one-click pay
  • Get text reminders


  • Need internet access
  • Transaction fees apply

Phone Payments


  • Accessible anytime
  • Speak to a representative during business hours


  • Need a phone
  • Automated system can be tedious
  • Transaction fees apply

Mail Payments


  • Simple and familiar
  • No extra fees


  • Postage cost
  • Delays in processing

In-Person Payments


  • Speak directly to NBU staff
  • No delays in processing


  • Limited hours
  • Must visit office

Auto-Draft Payments


  • Set it and forget it
  • Never miss a payment
  • Avoid late fees


  • Loss of bill payment control
  • Changes require planning

As you can see, each method has advantages and disadvantages. Many NBU customers opt to use multiple options depending on the situation. For example, setting up auto-draft for peace of mind while still logging in online to monitor usage and charges. Choose the payment solutions that fit your lifestyle.

Tips for Avoiding Payment Problems and Fees

To prevent headaches and extra fees, keep these tips in mind when paying your NBU bills:

  • Update account information promptly when changing bank accounts or credit cards
  • Sign up for paperless billing to ensure you get reminders
  • For auto-draft changes, notify NBU before the scheduled withdrawal date
  • Double check account details when making one-time online/phone payments
  • Contact NBU immediately if you see an error or unauthorized charge

Saving your payment information in your online account and enrolling in paperless billing can help avoid many common issues. NBU’s billing specialists are available to help correct any payment problems as well.

Assistance Programs for Qualified Customers

If you are struggling to pay your NBU bills on time, ask about applying for utility assistance. Qualified low-income customers can receive help paying bills through:

  • Low Income Home Energy Assistance Program (LIHEAP)
  • Emergency Utilities Assistance Program (EUAP)
  • Special Assistance Fund (SAF)

Contact an NBU billing specialist at 251-580-1626 to learn more about eligibility and applying for utility bill assistance programs. Additional help may be available for seniors, those with disabilities, or veterans.

Your Payment, Your Way

As an NBU customer, you deserve flexibility in how you pay your essential utility bills each month. From automatic bank drafts to online payments to mailing a check, you can choose the options that fit your lifestyle. Auto-draft sets bill pay on autopilot, while paying online is fast and convenient through your computer or mobile device.

Don’t let bills pile up – take advantage of NBU’s payment solutions. Reach out to their billing team if you have any questions about your account, concerns over charges, or need help signing up for paperless billing and automatic payments. With various hassle-free ways to pay, NBU makes it easier than ever to check this monthly task off your to-do list.

North Baldwin Utilities Bill Pay


North Baldwin Utilities Bill Pay


Introducing NBUs 2024 interns. These uprising Baldwin County High School seniors are four of the 40 students chosen throughout the county to participate in the Baldwin County Utilities Internship Program. Read more about this program hosted by eight utilities.

North Baldwin Utilities Bill Pay

North Baldwin Utilities Bill Pay

North Baldwin Utilities Bill Pay

North Baldwin Utilities Bill Pay

North Baldwin Utilities Bill Pay

Welcome to North Baldwin Utilities -. Established in 1945, NBU is a public utility providing water, wastewater and natural gas to the residents of North Baldwin County. Currently operating at only 44% capacity based on 2016 calculations, NBU proudly serves water to over 40,000 residents. NBU also provides sanitary sewer service to most residents and businesses in Bay Minette. Always expanding to new areas, NBU’s natural gas system currently serves 1,800 residential customers, 24 industrial customers and 335 commercial or other customers.

North Baldwin Utilities Bill Pay

North Baldwin Utilities Bill Pay

Wastewater treatment is the process of cleaning used water and sewage so it can be returned to the environment. The goal is to protect water supplies like oceans, lakes, streams and rivers.

North Baldwin Utilities Bill Pay

We work hard to protect your water supply by maintaining existing water systems, treating used water, drilling new wells, improving technology, and testing water for purity and quality

North Baldwin Utilities Bill Pay

Clean, plentiful, efficient and safe, Natural Gas is a reliable and efficient energy source. Even during inclement weather and power outages, natural gas service through NBU continues.

NBU is governed by a five-member board appointed by the mayor and city council. To better represent the service area, director positions are held by customers who reside in Bay Minette, Stockton and Stapleton. Please visit our Board page for term lengths, a board application, a board schedule and meeting times, and updates regarding rescheduling when necessary.

Pictured left to right: Hugh “Trey” M. Dickson III, Henry C. “Clint” Conner Jr., Robert J. “Jamie” Jaye, Mayor Robert “Bob” A. Wills and Hamilton C. Smith.

North Baldwin Utilities Bill Pay

How to Never Pay A Bill: Coupon Remittance endorsement process 2023 (BRAND NEW)

What is north Baldwin utilities?

This page provides information about North Baldwin Utilities. The North Baldwin Utilities, a public community water system under the City Department of Public Works, provides water for about 28,713 residents living in Bay Minette, a city in and the county seat of Baldwin County, Alabama.

How do I create a north Baldwin utilities account?

If you already have an account, you just need to login to the North Baldwin Utilities site. North Baldwin Utilities accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the North Baldwin Utilities website.

Does north Baldwin utilities have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires North Baldwin Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Who added north Baldwin utilities to the directory?

North Baldwin Utilities was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free! Join the doxo bill pay network to activate free direct payments and access real-time reports and market data. See our FAQ pages to learn more about doxo.

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