Paying your tuition and fees is an essential part of the college experience. Oregon State University (OSU) wants to make it as easy and smooth as possible for our students to pay their bills. This article will teach you everything you need to know about OSU billing and payment so you can confidently handle your money.
Introducing the OSU Bill Pay System
OSU uses an electronic billing system called eBill to handle all student account charges With eBill, you’ll receive a monthly statement via your ONID email account detailing any outstanding balance or credits on your student account.
To view and pay your eBill simply log into myBill.oregonstate.edu. This online portal allows you to view billing statements, make payments manage payment plans, and more.
Important Bill Pay Dates
To avoid any late fees or issues with your student account, be sure to pay attention to important billing dates each term. Here is an overview of key deadlines
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5th of Each Month: eBill statements generated and emailed to students
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1st of the month: Balances over $500 must be paid by the due date to avoid an $85 late fee
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Week 2: Last week to register without $50 late registration fee
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After Week 2: $20 per added course fee
You can find the full billing and payment calendar for each academic term online. Mark these key dates on your own calendar to remember important bill pay deadlines.
Accepted Payment Methods
OSU offers several payment options to provide maximum flexibility:
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eCheck: Free and online payment via myBill
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Credit Card: Accepted online through myBill for 2.75% service fee
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Cash: Accepted in person
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Check: Accepted by mail or in person
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Payment Plan: Spread costs over installments for a fee
For the most up-to-date details on payment methods, visit the Student Billing website.
Refund Policy Overview
If you end up dropping a course after the term starts, you may be eligible for a partial refund of tuition and fees. Refund amounts are prorated based on when you officially dropped the class.
To request a refund, contact Ecampus Student Services by phone or email. You’ll need to provide documentation supporting your reason for requesting the refund. Approved refunds are generally processed within two weeks.
Be sure to also watch out for late registration fees if you need to adjust your schedule:
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$50 fee: For initial registration during first 2 weeks
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$100 fee: For initial registration after week 2
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$20 fee per add: For adds after week 2
Seeking Billing and Payment Support
Navigating billing and making payments is easy with the right guidance. Here are some key resources for support:
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Student Billing Website: Details on payment methods, account info, and more
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Ecampus Student Services: Contact by phone (800-667-1465) or email
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Student Account Services: 541-737-3775 for billing questions
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Financial Aid Office: Guidance on aid, loans, and managing costs
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myBill Portal: View eBill statements and make payments
With a little planning, you can stay on top of bill pay deadlines during your time at OSU. Be sure to track key dates, know your options for payment, and seek help if you need it. Taking the time to understand OSU’s billing and payment system will make your college finance journey smoother.
Tips for Managing College Expenses
College is a big investment, so it pays to be strategic in managing your finances. Here are some quick tips:
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Review your eBill carefully each month to stay on top of charges
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Contact support right away if you see any discrepancies or issues
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Pay more than the minimum monthly payment if possible to save on interest
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Learn about scholarships, grants, work study, and other ways to lower costs
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Use budgeting tools to plan out college expenses and stay on track
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Avoid high-interest debt like credit cards whenever possible
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Look for ways to lower other costs like textbooks and living expenses
With good planning and by utilizing all the resources available at OSU, you can keep your student debt down and effectively manage your college finances. Don’t hesitate to ask for help – OSU and Ecampus advisors are here to make sure billing doesn’t get in the way of your education.
Frequently Asked Questions
How do I view my monthly eBill statement?
Login to myBill.oregonstate.edu using your ONID credentials to view eBill statements and account activity. Statements are generated on the 5th of each month.
What if I can’t pay my full balance right now?
Consider signing up for a payment plan to spread costs over installments for a small fee. You can enroll online through myBill.
What happens if I don’t pay my balance on time?
Unpaid balances over $500 after the 1st of the month will trigger a $85 late fee. Pay promptly to avoid late fees.
Can I pay using a credit or debit card?
Yes, OSU accepts credit card payments through myBill for a 2.75% service fee. Debit cards are processed as credit.
How do I dispute a charge or request a refund?
Contact Ecampus Student Services by phone or email to begin the process. You’ll need to provide documentation supporting your dispute or refund request.
Handling billing and making payments for college doesn’t have to be painful. With OSU’s online tools, payment options, and support resources, you can seamlessly manage your student finances each term. Don’t hesitate to reach out with any questions!
Financial Aid Refunds
Students are eligible to receive a financial aid refund when their financial aid/scholarships exceed the allowable charges their student account. We say allowable charges because federal financial aid funds are restricted in what they can cover. Federal financial aid can only be applied directly to what are termed as “institutional charges”. This includes items such as tuition/fees and on campus housing charges. Other items such as parking permits, printing charges etc. cannot be paid directly by federal financial aid funds. Even if a student receives a financial aid refund they should still be checking their student account and monthly eBill statements as they still may owe a balance on their student account.
Students who have enrolled in Direct Deposit, and are eligible for a refund, will receive their refund electronically on the first day of the term during fall, winter, and spring. If students are not enrolled in direct deposit, a paper check will be mailed on the first day of fall, winter, and spring terms to their current mailing address. During summer term, Financial Aid will not be released until July 1st.
Direct Deposit: The preferred method of refund processing is electronically by direct deposit. Direct deposit is the electronic transfer of funds into a checking or savings account. It is the safest and most efficient way to receive a refund.
After enrolling in direct deposit, students must update their direct deposit enrollment information whenever their banking information changes.
Students can sign up for Direct Deposit online through MyOSU or download the Direct Deposit Authorization Form to be returned to the Financial Aid Office or the Cashiers Office.
Paper Check: If not enrolled in direct deposit, a check is mailed to the students Current Mailing address. This address can be changed at MyOSU.
For more information, please see the Financial Aid Refund Policy.
A hold prevents students from accessing a university service such as registration or access to transcripts. An action is required by the student to have the hold released. There are many departments across campus that are able to apply a hold on certain services, and the OSU Student Account Services participates in that program. Holds will be placed on registration and transcripts if a students OSU student account is past due or delinquent.
To View Holds: Log onto my.oregonstate.edu. Any holds placed on your account will be visible on this screen. Contact information for the department issuing the hold will be listed next to the hold type. Please note: Not all holds placed on student records/registration originate from the Business Affairs Office.
| Hold Code | Hold Type (Description) | Reason | Processes Affected | How to Clear |
|---|---|---|---|---|
| BR | Balance/No Reg beav.es/3MP | The registration hold exists because the student account balance owing exceeds $500.00 from the current term. | Registration | You need to pay the amount listed in the box on the same line as the BR hold. This is the amount necessary to be paid to meet the registration hold criteria and allow registration for a future term. If you are a current student you can enroll in a current student payment plan as well. |
| BP | Transcript Hold beav.es/3MP | Balances are owing from prior term that need to be paid. You need to pay the amount next to the BP hold. | Transcript Access | If you have a BP transcript hold, you need to pay the amount listed in the box onn the same line as the BP hold. This is the amount necessary to be paid to meet the criteria to have access to your transcripts. |
| BC | Full Bal. Due beav.es/3MP | The BC hold means the student must pay their student account balance in full for registration or transcripts. This may also mean that OSU may have placed the student account with an outside collection agency; which requires the OSU balance plus any additional collections to be paid before the hold can be removed. | Registration and Transcript access | The student must contact Student Account Services at 541-737-3775 for assistance with this hold. |
| BG | W/O Balance Due beav.es/3MP | The BG hold means the student must pay their student account balance in full for registration or transcripts. This account is no longer in an active collection status, but is a debt that is still owed. The student must contact Student Account Services at 541-737-3775 for assistance with this hold. | Registration and Transcript access | The student must contact Student Account Serives at 541-737-3775 for assistance with this hold. |
| BL | Transcript Hold beav.es/3MP | The student has a delinquent Perkins Loan that needs to be paid current. | Registration | The student must contact Student Account Services at 541-737-3775 for assistance with this hold. |
| BS | RETURNED CHECK HOLD | 2 Returned Electronic Check Payments | Electronic Check Payments | The student must contact Student Account Services at 541-737-3775 for assistance with this hold. |
OSU policy requires that currently enrolled students pay their account balances down to at least $500.00, and outstanding charges are from the current term before they can register for the next term. A registration hold generally exists because their student account exceeds $500.00.
If you have a BR registration hold, you need to pay the amount listed in the box on the same line as the BR hold or enter an OSU payment plan at mybill.oregonstate.edu. This is the amount necessary to be paid to meet the registration hold criteria and allow registration for a future term.
Students who are not registered for a term other than summer, must have their entire balance paid in full before they are able to register for subsequent terms.
Student Account Services Calendar
Please click HERE for the current calendar.