Convenient Ways to Pay Your Palm Bay Utilities Bill Online

Living in the beautiful Florida city of Palm Bay comes with many perks, like sunny weather, proximity to beaches, and a relaxed lifestyle However, as a resident, you still have responsibilities like paying your monthly utilities bill Thankfully, the City of Palm Bay offers easy and convenient ways to pay your water, sewer, garbage, and stormwater bill online. In this article, we’ll explore the online payment options available, so you can choose the method that works best for you and avoid late fees.

Overview of City of Palm Bay Utility Services

The City of Palm Bay provides water sewer garbage, and stormwater services to residents. The Public Works/Utilities Department manages your utilities account and billing. On a monthly basis, they will send you a bill detailing your charges for each service.

It’s important to pay your Palm Bay utilities bill in full and on time each month. Failure to do so will result in late fees being added to your account The city offers various payment options to make it as convenient as possible for you to pay on time. Let’s look at what’s available

Pay Online Through the City Website

The easiest way to pay your Palm Bay utilities bill is through the city’s website. On the main page, you’ll see a link for Online Payments. This will take you to a page where you can access your account.

To get started, click on the Pay Water Bill button. Then enter your 10-digit account number and 4-digit PIN. First-time users will have to create a PIN.

Once logged in, you’ll see your current bill amount and due date. You can pay the total using either a credit/debit card or electronic check. After entering your payment info and verifying details, click Submit. You’ll receive a confirmation page and email. It’s that quick and simple!

It’s free to pay on the city website, and you can see your past bills and set up automatic payments. You can pay your utility bill right from your computer in just a few minutes.

Pay By Phone

Palm Bay lets you pay your bills over the phone if you’d rather talk to a real person. Call the Utility Billing office at (321) 733-8834 during regular business hours.

When prompted, select the option for making a payment. You’ll need to provide your 10-digit account number and debit/credit card details. A processing fee applies to phone payments. After the automated system takes your payment, you’ll receive a confirmation number for your records.

Paying by phone is handy when you have questions about your bill and want to speak to staff. Do keep in mind that the call center can get busy at peak times, so you may experience a short wait.

Set Up Auto Bill Pay Through Your Bank

The most hands-off approach is to enroll in auto bill pay through your bank. This way, your Palm Bay utilities payment is automatically deducted from your checking account each month.

To get started, log into your bank account online. Look for the option to add an auto bill pay (may be listed as eBills or ePay). Search for the City of Palm Bay and select it from the biller list. Provide your 10-digit account number.

Confirm when you want payments to be deducted monthly. Be sure to pick a date a few days before your bill due date, so the payment has time to process. That’s all there is to it! Going forward, you don’t have to log in and manually pay each month.

If you already use auto bill pay for other accounts like power and cable, adding your city utilities is a great way to simplify. Just monitor your bank account notifications so you know when the monthly deduction hits.

Walk In and Pay at City Hall

When you need to hand deliver your payment, you can stop by Palm Bay City Hall. The Utility Billing Department is open Monday through Friday, 8 AM to 5 PM, excluding holidays.

The office is located at 120 Malabar Road SE in Palm Bay. Bring your paper bill with you, so the staff can quickly locate your account. You can pay using cash, check, money order, or credit/debit card. Make sure to get a printed receipt as proof of payment.

This in-person option works if you missed the mail date for your bill and need to pay urgently before the due date. However, keep in mind that the office gets busy during peak hours around lunch time and closing. You may spend some time waiting in line.

Set Up Recurring Payments to Avoid Forgetting

One of the easiest ways to avoid forgetting your monthly payment and racking up late fees is to set up recurring payments with the city. This way, the amount due is automatically deducted from your bank account or credit card when it’s time to pay your utilities bill.

As we covered, you can schedule recurring payments through the city website, your bank account, or over the phone. Just pick the interval that matches your billing cycle, usually monthly. Then the payment happens automatically without you having to do anything!

Setting a reminder in your calendar app for when the monthly deduction will occur is a smart idea too. That way you can account for the funds leaving your account and avoid insufficient funds fees from your bank. Automating the busywork makes your life easier!

What If You’re Unable to Pay on Time?

Of course, sometimes life happens and you may struggle to pay your Palm Bay utilities bill in full and on time. Don’t panic, there are options available to avoid disruption of your services.

First, you can call the Utility Billing Department to discuss a payment plan or extension. As long as you make agreed upon payments, your water and other services can remain on.

Second, Palm Bay partners with nonprofit agencies that offer emergency bill payment assistance. They can help qualified applicants who are going through financial hardship. Reach out to our Partners in Care at (321) 722-3663.

Finally, you may qualify for aid programs like the Low Income Home Water Assistance Program (LIHWAP). This is a temporary source of funds to help families pay water and wastewater bills. Contact LIHEAP at 1-866-674-6427 for details.

The key is communicating early if you anticipate difficulty paying on time. Be proactive and you can work with the city’s billing team to find a solution. Maintaining your utility services is vital.

Avoid Late Fees and Disconnection by Paying on Time

To recap, paying your Palm Bay water, sewer, garbage, and stormwater bill on time is important. Not only will you avoid late payment penalties, but you prevent the risk of service disconnection.

The City of Palm Bay offers various convenient online payment options through their website, phone system, and your bank account. Consider setting up recurring auto-pay to simplify the process. And reach out for assistance if you are ever struggling to pay your bill promptly.

Living in the Sunshine State and the lovely city of Palm Bay is a joy. Stay on top of your monthly utilities bill responsibilities so you can fully enjoy everything this community has to offer without unnecessary stress or consequences. Your utility services are vital for your home and family’s health and comfort – make on-time payment a priority.