Pay Bartlett Water Bill: A Comprehensive Guide

Paying your water bill to the City of Bartlett is easy and convenient when you use their online payment options. This comprehensive guide will walk you through everything you need to know to pay your Bartlett water bill online by mail or in person.

Overview of Bartlett Water Bill Payment

The City of Bartlett provides water service to residents and businesses located within the city limits They also provide service to some customers in the unincorporated areas surrounding Bartlett

Bartlett water bills are issued monthly and are typically due on the 15th of each month. The utility billing department sends paper bills by mail, but you can also opt for paperless billing.

There are several ways to pay your Bartlett water bill:

  • Online through the payment portal
  • By phone through the automated payment system
  • By mail with check or money order
  • In person at Bartlett City Hall
  • At the drive-thru dropbox behind City Hall

When paying your bill, you will need your account number which is printed on your monthly statement.

Paying Online

Paying your Bartlett water bill online is the most popular option because it is so quick and easy. Here are step-by-step instructions:

  1. Go to and click on “Online Payment Services”

  2. Select “Utility Billing” to go to the payment portal.

  3. If paying for the first time, you will need to create an account. Provide your contact details and account number.

  4. For returning users, simply login with your email and password.

  5. Select whether you want to make a one-time payment or set up recurring payments.

  6. Enter your payment amount and select a payment method. Options include credit card, debit card or e-check.

  7. Review payment details and click “Submit Payment” to process.

Once submitted, your payment will be posted to your account instantly. You will receive an emailed receipt as confirmation.

Paying by Phone

To pay your water bill by phone with the automated system:

  1. Call 901-385-5585

  2. Choose the “Pay Water Bill” option

  3. Enter your 10-digit account number

  4. Follow prompts to enter payment details and submit payment

This automated phone system is available 24/7. You can use a credit/debit card or electronic check.

Paying by Mail

If you prefer to pay your bill by check or money order, simply mail your payment to:

City of Bartlett
PO Box 341027
Bartlett, TN 38184-1027

Make sure your account number is written on the payment so it gets credited properly. Allow 7-10 days for mailed payments to process.

Paying In Person

You can pay your water bill in person at Bartlett City Hall located at:

6400 Stage Rd
Bartlett, TN 38134

City Hall is open Monday-Friday from 8am to 5pm. You can pay with cash, check, money order or debit/credit card.

Setting Up Recurring Payments

For hassle-free bill payment, consider enrolling in recurring automatic payments. This automatically pays your bill from your credit card or bank account each month.

To enroll:

  1. Login to the online payment portal

  2. Click on “Recurring Payments”

  3. Enter your payment method details

  4. Select the date you want payments withdrawn

You can cancel or change this anytime. Enrolling ensures your bill gets paid on time automatically.

Late Fees and Disconnection

If your water bill is not paid by the due date, a 10% late fee will be applied to the account. If the bill remains unpaid for 60 days, your water service may be disconnected.

To restore service after disconnection, full payment of the past due amount plus a reconnection fee is required. Avoid late fees and disconnection by paying on time.

Payment Assistance Programs

If you are struggling to pay your water bill, Bartlett offers programs that can help, including:

  • Payment arrangements to spread payments over several months

  • Discounts for seniors and disabled customers

  • Referrals to Shelby County Community Services Agency who may provide bill assistance

Contact the utility billing department to learn about eligibility and applying for these programs.

Tips for Managing Your Water Account

  • Go paperless with e-billing to receive bills via email

  • Sign up for reminders to get an email when your bill is ready

  • Provide up-to-date contact info so you receive important account notices

  • Monitor your usage by reading your meter monthly

  • Check for leaks to avoid higher than normal bills

  • Update your account if you move or change banks/credit cards

Paying your Bartlett water bill is quick and easy when you utilize the available online, phone, mail and in-person options. Set up secure auto-pay to ensure your payments are made on time each billing cycle.

Pay Bartlett Water Bill

Pay Water and Sewer bills online


Does Bartlett use Mlgw?

The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve. Note: Rates vary according to location within or outside city limits.

How do I pay my water bill in Bartlett?

Users can avoid payment fees and automate the payment process by signing up for the bank draft (electronic fund transfer or EFT) and requesting email delivery of their monthly water bill. A bank draft application can be found on the City of Bartlett website under Government/ Water/Utility Billing Department, the release said.

Does the village of Bartlett offer automatic bill payment?

The Village of Bartlett offers an Automatic Bill Payment Service for water and sewer customers. You can have your monthly water and sewer bill payment automatically deducted from your checking or savings account. No more late payments! No more checks! No more postage! From what types of accounts can payment be made?

How do I start or terminate water service in Bartlett?

To begin or terminate water service, call Bartlett Village Hall at 630-837-0800. One monthly bill is sent for both water and sewer service. If payment is not made by the due date, a penalty equal to 10% of the bill will be added.

Does Bartlett provide water service outside the city limits?

The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve. Note: Rates vary according to location within or outside city limits.

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