How to Pay Your Labcorp Bill: A Step-by-Step Guide

Paying your medical bills can be confusing, especially when there are multiple providers involved Labcorp is one of the largest medical laboratory testing companies in the United States, serving patients, healthcare providers, hospitals, and employers If you’ve had lab tests done through Labcorp, you’ll receive a bill from them separately from other medical bills. Paying your Labcorp bill doesn’t have to be difficult if you understand the process. This comprehensive guide will walk you through step-by-step how to pay your Labcorp bill quickly and easily.

Check Your Labcorp Account and Understand Your Bill

The first step is to log into your Labcorp patient account online or through the mobile app. Here, you can view your bill, check the status of claims submitted to your insurance, see payment history, and make payments If you don’t already have an account, you can easily create one using the invoice number from your Labcorp bill.

Once you access your account review your bill carefully. Make sure you understand each of the charges. Labcorp bills may include separate line items for different tests specimen collection fees, and more. If you see any charges you don’t understand, contact Labcorp customer service for clarification.

It’s also important to check the insurance section of your account. This will show if Labcorp has filed a claim with your insurance company, the status of the claim, how much insurance has paid if processed, and the portion you owe.

Submit Outstanding Claims to Insurance

If Labcorp has not yet submitted a claim to your insurance company, you’ll need to provide your insurance information. Have your insurance card ready and log into your account. Under insurance, select “Add Insurance” and enter the details from your card.

Make sure to include:

• Insurance company name
• Policy number
• Group number
• Policyholder information

Double check that all details are entered correctly. Once submitted, it may take up to 6 weeks for your insurance provider to process the claim and determine coverage. You can check the status regularly under the insurance section of your account.

Understand Your Insurance Explanation of Benefits

After your insurance processes the Labcorp claim, you will receive an Explanation of Benefits (EOB) statement. The EOB outlines how much of the bill insurance will cover versus what portion you owe.

It will show:

• Total billed charges from Labcorp
• The contracted rate your insurance has with Labcorp
• How much insurance paid
• Any adjustments or non-covered amounts
• Deductible or copay amounts you owe
• Coinsurance or other percentages you owe of the total

Review the EOB carefully and make sure you understand what you are being asked to pay. Reach out to your insurance provider if you have any questions.

Pay the Patient Responsibility Portion

Once your EOB is processed, Labcorp will send you a bill for the outstanding balance owed by you. This is the portion insurance determined you must pay under your plan’s cost-sharing structure.

Labcorp offers several payment options:

• Pay online through your Labcorp account, which allows you to pay by credit card, debit card, HSA, or electronic funds transfer.

• Pay by phone by calling the automated system at 800-845-6167.

• Pay by mail by sending a check or money order to the payment address on your bill. Include your invoice number on the check.

• Pay in person at any Labcorp patient service center location by cash, check, or credit/debit card.

• Set up a payment plan if you cannot afford to pay the full balance due. Contact customer service to discuss options.

Be sure to pay your balance promptly to avoid late fees or being sent to collections.

Take Advantage of Financial Assistance Programs

If you are uninsured or underinsured, Labcorp offers options to help reduce your costs:

• The LabAccess Partnership (LAP) provides discounted fees on common lab tests to uninsured or underinsured patients when paying upfront.

• Payment plans allow you to spread out your balance over time for a more manageable payment.

• Indigent care requests can be completed by your doctor if you have extremely limited financial resources.

• Charity care assistance may be available depending on income, assets, and other criteria.

Contact Labcorp billing to discuss qualification requirements for financial assistance programs. Providing required documentation upfront will help expedite the process.

Use a Health Savings Account or FSA

If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you can use these pre-tax funds to pay for your Labcorp bill easily online. HSAs or FSAs provide a great way to pay healthcare expenses with untaxed dollars.

Just make sure your HSA or FSA is activated and funded before trying to pay your Labcorp balance with it. You will need to provide account details.

Set Up Recurring Payments

For convenience, you can set up automatic recurring payments through your Labcorp account. This securely stores your payment method to automatically charge each month or on a custom schedule.

Recurring payments ensure your Labcorp bills are paid on time without needing to manually pay each one. It saves time and gives peace of mind that payments will process.

Use Caution with Third-Party Bill Pay Services

Some patients use third-party bill payment services like Doxo to consolidate and manage bills from multiple providers. However, Labcorp does NOT partner with these types of services. Any payment fees charged by the third party are the responsibility of the patient.

It’s safest to pay your Labcorp bill directly through Labcorp’s online patient portal, phone system, mail, or in person. This avoids unnecessary fees while still providing plenty of payment options.

Get Answers from Customer Service

If you have any additional questions or issues related to your Labcorp bill, customer service agents are available to help. Contact them by:

• Calling 1-800-845-6167

• Logging into your account and using the secure email form

• Initiating an online chat session on the Labcorp website

The billing specialists can answer questions about charges, insurance claims, balance dues, financial assistance, payments, and any billing issues. They can also initiate requests for billing adjustments if any errors or discrepancies occur.

Keep Your Information Up to Date

To avoid future billing issues, make sure Labcorp has your most current contact information and insurance details. You can update these at any time under your account settings. Promptly notify them of any changes to:

• Mailing address
• Email address
• Phone number
• Insurance coverage

This will prevent misdirected bills, denied claims due to outdated insurance, and other problems. Always keep all information current!

Paying medical bills can be a headache, but it doesn’t have to be when you understand the billing and payment process. Following this step-by-step guide will help you pay your Labcorp bill quickly, easily, and stress-free. Check your account frequently, provide accurate insurance details, pay your responsibility promptly, and leverage available financial assistance programs. With the right approach, you’ll have your Labcorp payment managed in no time!