How To Pay My Nicor Gas Bill By Phone – A Complete Guide

Paying your monthly Nicor Gas bill is easy and convenient when you use the pay by phone option. As a Nicor Gas customer myself, I often use this method to pay my bill quickly without any hassles. In this comprehensive guide, I’ll walk you through step-by-step on how to pay your Nicor Gas bill over the phone.

Overview of Paying Nicor Bill By Phone

  • Nicor Gas offers a pay by phone option that allows you to pay your gas bill quickly over the phone by calling their toll-free number.

  • To use this method, you simply need to call 888-642-6748 (they also offer Spanish language support), between 7 AM to 6 PM, Monday to Friday (closed holidays).

  • When paying by phone you can pay your Nicor Gas bill using a checking account savings account, debit card or credit card.

  • The best part is there are no convenience fees for paying your gas bill by phone using a bank account. However, fees may apply if paying by debit/credit card.

  • Overall, paying by phone is a fast, easy and convenient option for Nicor Gas customers to pay their monthly gas bill.

Step-by-Step Guide to Pay Nicor Bill By Phone

Follow these simple steps to pay your Nicor Gas bill quickly over the phone:

1. Call the Nicor Pay By Phone number

  • The first step is to call the Nicor Gas pay by phone toll-free number at 888-642-6748

  • I recommend having your bill handy so you have your account number ready.

  • You can call Monday through Friday from 7 AM to 6 PM CST. The line is closed on major holidays.

2. Select language preference

  • When you call the pay by phone line, you’ll be greeted with English and Spanish language options.

  • Press 1 for English or 2 for Spanish. Select your preferred language to proceed.

3. Enter your Nicor Gas account number

  • After selecting your language, you’ll be prompted to enter your 10-digit Nicor Gas account number.

  • Have your latest bill in front of you to easily reference your account number.

  • Enter the account number using your phone keypad.

4. Select payment method

  • After entering your account number, you’ll need to select your payment method – checking account, savings account, debit card or credit card.

  • Press 1 for checking account, 2 for savings, 3 for debit card or 4 for credit card.

  • I recommend paying directly from your bank account to avoid fees.

5. Enter payment details

  • For bank accounts, you’ll need to enter your bank’s routing number and account number.

  • For debit/credit cards, enter your card number, expiry date and CVV security code.

  • Follow the prompts to input your payment details fully and accurately.

6. Confirm payment details

  • Nicor will then recap your payment details for you to confirm it is correct.

  • Listen carefully and make sure all details entered match your intended payment method.

  • If correct, press 1 to confirm the payment details. If incorrect, press 2 to re-enter your details.

7. Get payment confirmation

  • After confirming your payment information, Nicor will process the payment to your gas bill account.

  • You will receive a confirmation number for your payment over the phone for your reference.

  • Write this number down in case you need to contact Nicor Gas regarding the phone payment.

And that’s it! By following these simple steps, you can easily pay your monthly Nicor Gas bill over the phone quickly without any hassles.

Key Benefits of Paying Nicor Bill By Phone

Paying your gas bill by phone offers these useful benefits:

  • Fast and convenient – Make a payment in just a few minutes from the comfort of your home. Avoid having to mail in checks or visit payment locations.

  • Multiple payment options – Use your checking, savings, debit card or credit card to pay by phone. This flexibility is useful.

  • No fees for bank accounts – Pay from your checking or savings account free of charge. Debit/credit cards may have processing fees.

  • Available in English and Spanish – Select your preferred language to understand the phone prompts easily.

  • Extended service hours – Available 7 days a week from 7 AM to 6 PM, except holidays. More uptime than in-person payments.

  • Payment tracking – Get a confirmation number to track your payment status easily.

  • Reliable customer service – Experienced reps can help if you face any issues paying your bill by phone.

Tips for Paying Nicor Bill By Phone

Follow these handy tips for a smooth payment experience when paying your Nicor Gas bill by phone:

  • Have your latest gas bill on hand to reference your 10-digit account number easily.

  • Know your bank account or card numbers to input payment details quickly when prompted.

  • Pay by checking or savings account to avoid debit/credit card processing fees.

  • Jot down the confirmation number at the end for your personal records.

  • Call earlier in the day and avoid peak times near 5-6 PM for shorter wait times.

  • If you need help, speak clearly and follow agent instructions to complete payment.

  • Set a reminder on your calendar to call and pay your bill before the monthly due date.

  • Save the pay by phone number in your contacts for quicker access each month.

Common Questions about Paying Nicor Bill By Phone

Here are answers to some frequently asked questions about paying your Nicor Gas bill over the phone:

Can I pay my Nicor bill by phone 24/7?

No, the pay by phone service is available 7 AM to 6 PM, Monday to Friday only. It is closed on major holidays.

Is there a fee to pay my gas bill by phone?

There are no fees if paying by checking or savings account. Fees may apply for debit/credit card payments.

Can I pay multiple Nicor accounts by phone in one call?

Unfortunately, you can only pay one Nicor Gas account per call. You’ll need to call back separately for additional accounts.

What details do I need to make a phone payment to Nicor?

Have your 10-digit account number and bank account/card details ready. Know your bank routing and account number if paying from a bank account.

Can I check the status of my Nicor gas bill phone payment?

Yes, use the confirmation number you received to contact Nicor and verify your payment went through as expected.

What if I realized I entered the wrong account details?

Contact Nicor Gas customer service immediately if you notice an error in the account number or payment details entered.


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