How to Pay Your SWEPCO Bill: A Step-by-Step Guide

Paying your electric bill on time each month is important for every SWEPCO customer. SWEPCO provides electricity to over 543,000 customers across Arkansas, Louisiana, Oklahoma, and Texas. As a SWEPCO customer, you have multiple convenient options to pay your electric bill every month.

In this comprehensive guide, I’ll outline the various ways you can pay your SWEPCO electricity bill through the online account portal, SWEPCO app, by phone, mail, or in person. I’ll also provide tips for avoiding late fees, setting up automatic payments, and getting payment assistance if needed

Overview of SWEPCO

SWEPCO stands for Southwestern Electric Power Company They are a public utility providing electricity to homes and businesses in parts of Arkansas, Louisiana, Texas, and Oklahoma

SWEPCO is a subsidiary of the American Electric Power company (AEP). AEP is one of the largest electric companies in the United States.

As a SWEPCO customer, you’ll receive a monthly or bi-monthly bill from them for your electricity usage based on regular meter readings. It’s important to pay your SWEPCO bill in full and on time to avoid any service disruptions.

Ways to Pay Your SWEPCO Bill

SWEPCO offers their customers multiple payment options to choose from to pay your monthly electricity bill conveniently:

Pay Online

The fastest and easiest way to pay your SWEPCO bill is through their online account portal. You can login and view your current bill details, account balance, and make a payment anytime

To pay online, simply:

Go to SWEPCO’s website and click “Log In”
Enter your username and password to access your online account
Select “Pay Bill”
Choose a payment method – credit/debit card or electronic check
Enter your payment info and submit

Payments made through the online portal by 7 PM CST each day will be applied to your account that same day.

Pay with the SWEPCO App

SWEPCO also offers a free mobile app for Android and iOS. You can download the SWEPCO app and log in to view and pay your bill, report outages, check usage, and more.

To pay through the app:

Download and open the SWEPCO app
Log in to your account
Tap the “Pay Bill” button
Select your payment amount and method
Enter your card or bank account details to complete the payment

The app makes it easy to pay on-the-go from your smartphone or tablet.

Pay by Phone

You can pay your SWEPCO electricity bill over the phone using their automated phone payment system at:

1-855-748-3291 (Arkansas customers)
1-866-322-5563 (Louisiana customers)
1-866-258-3782 (Texas customers)

Follow the voice prompts to enter your account number, verify details, and make a payment by credit/debit card or electronic check. Phone payments are processed immediately.

Pay by Mail

If you prefer, you can mail in a payment to SWEPCO each month. Make checks or money orders payable to SWEPCO and mail to the payment address printed on your bill.

Allow 7-10 business days for mailed payments to reach SWEPCO and be applied to your account. Include your SWEPCO account number on the check or stub.

Pay in Person

You can also pay your SWEPCO electricity bill in person at an authorized payment location. Most banks, check cashing stores, pharmacies, and grocery stores accept in-person bill payments.

Find a pay station near you on SWEPCO’s website and bring your current bill. Payments are applied same-day.

Auto-Pay

Setting up automatic bill pay through your SWEPCO online account or bank can make paying your electricity bill hassle-free.

With auto-pay, your bill amount is automatically deducted from your bank account each month on the due date. This prevents late fees and service interruptions.

Log in online or call SWEPCO to enroll in auto-pay. Make sure to have sufficient funds in your account each month for the auto-draft.

Tips for Paying Your SWEPCO Bill

Follow these tips for an easy bill payment experience:

Check your current balance and due date before making a payment to pay the correct amount. SWEPCO bills monthly or bi-monthly.
Allow 5-7 business days for mailed payments to process. Pay earlier in the month to avoid late fees.
Have your account number, SWEPCO bill, and payment details handy when paying online, phone, or in person.
Set payment reminders on your calendar and enroll in auto-pay or paperless billing to prevent missed payments.
Contact SWEPCO customer service immediately if you cannot pay your full balance. They have payment assistance programs and can set up payment arrangements if eligible.

Avoid Late Fees and Disconnection

SWEPCO bills have a due date each month, which is typically around 15 days after you receive the bill. It’s important to pay your bill in full by the due date to avoid:

Late Payment Fees – A 5% late fee will be added if your bill is not paid on time.
Disconnection – If your account becomes past due, SWEPCO may disconnect your electric service, usually after the due date passes on your final disconnect notice.

You can avoid late fees and disconnection by paying on time, setting up auto-pay, and contacting SWEPCO immediately if you anticipate payment issues or problems. Communicate with them upfront if you need to set up a payment plan.

Get Payment Assistance from SWEPCO

If you are struggling to pay your SWEPCO electricity bill, you may qualify for bill payment assistance programs such as:

Low Income Home Energy Assistance Program (LIHEAP) – Helps qualified low income households pay energy bills.
Neighbor to Neighbor program – Matches SWEPCO customers with those needing help.
Deferred Payment Plans – Allows you to pay past due balances over time.
Average Monthly Billing – Evens out bills so you pay the same amount each month.

Contact SWEPCO as soon as possible to learn about bill assistance eligibility and enroll in programs. You can also call 2-1-1 to learn about additional local energy assistance resources.

Switch to Paperless Billing

Enrolling in SWEPCO’s paperless billing can make bill payment faster, easier, and more environmentally friendly.

With paperless billing, you’ll receive bill notifications by email rather than mail. You can then view and pay your bill online 24/7. Opting out of mailed paper bills prevents bills from getting lost and helps you avoid late fees.

Monitor Your Electricity Usage

Understanding how much electricity you use each month is key to budgeting for your bill. SWEPCO’s online account portal and mobile app allow you to monitor your daily and monthly energy usage.

You can view usage graphs, compare old bills, and set usage alerts. Monitoring your usage can help you identify waste, high-use appliances, and ways to lower your bill through conservation.

In Summary

Contact SWEPCO customer support if you have any questions or need assistance paying your bill each month. They’re available by phone, online chat, or social media to help 24/7. Consistently paying your SWEPCO bill ensures you keep the lights on and avoid any service disruptions.

Pay Swepco Bill

SWEPCO Payment Solutions

How do I pay my SWEPCO Bill?

Customers receive the bill beforehand, allowing time to review it before payment is deducted. Customers can enroll in a bill payment option online at SWEPCO.com or by phone at 1-888-216-3523. Customer Service Agents are available 24 hours a day, seven days a week.

What payment options does SWEPCO offer?

· Checkless Payment: This payment option is available for qualifying residential and commercial customers with satisfactory credit history. The amount owed is automatically transferred to SWEPCO from a checking or savings account on each bill’s due date. Customers receive the bill beforehand, allowing time to review it before payment is deducted.

Does SWEPCO offer electronic billing?

SWEPCO offers an electronic bill presentment and payment option, pro-vided by a third-party vendor. This service is known as paperless billing or e-Bill. With paperless billing you can receive your bill electronically rather than through the mail. You may also pay your bill electronically, at no charge to you.

Where can I pay my Southwestern Electric Power Company (SWEPCO) Bill?

Pay your Southwestern Electric Power Company (SWEPCO) bill at Money Services payment locations in Kroger stores across Louisiana, Arkansas and Texas. Your SWEPCO utility bill can be paid in a quick and easy way at Money Services payment centers.