How to Pay Your Oshkosh Utilities Bill Online, by Phone, or In Person

Living in Oshkosh, Wisconsin, residents and businesses receive monthly utility bills for water, sewer, stormwater, and other city services. You have several options to pay your Oshkosh utilities bill before the due date, including online, by phone, automatic payments, mail or in-person. This guide will outline the various payment methods to help you easily pay your city of Oshkosh bill on time.

Online Bill Pay

The fastest and most convenient way to pay your Oshkosh utilities bill is online through the city’s website. To pay online you must first create an account on the Oshkosh utility billing portal.

Here’s how to pay your Oshkosh bill online

  • Visit OshkoshBillPaycom and click “Create New Account”

  • Enter your utility account number, customer number, and other personal details

  • Create a username and password

  • Agree to the terms and conditions

  • Click “Link Account” to connect your utility account to the online portal

Once your account is created, you can simply log in each month and make a payment by credit/debit card or eCheck. Online payments post instantly.

The convenience fees are 2.75% for credit/debit payments and a flat $2.75 fee for eCheck payments.

Pay by Phone

You can also pay your Oshkosh utilities bill 24/7 by calling the automated phone payment system at 1-800-272-9829. Have your account number ready.

To pay by phone:

  • Call 1-800-272-9829

  • Enter jurisdiction code 6720

  • Select “Utility Billing”

  • Enter your 10-digit account number

  • Choose credit/debit card payment

  • Enter card details

  • Receive a confirmation number

Phone payments have a $5.18 convenience fee. Keep the confirmation number for your records.

Automatic Payments

For easy “set it and forget it” bill payment, enroll in automatic payments through your online account. Choose the date and payment amount, and your Oshkosh utilities bill will be paid on time automatically each month.

You can use a bank account (free) or credit/debit card (fees apply) for automatic payments. Log in to your account to view upcoming scheduled payments.

Pay by Mail

To pay your Oshkosh utilities bill by mail, send a check or money order to:

City of Oshkosh
P.O. Box 1130
Oshkosh, WI 54903

Include your payment stub to credit your account properly. Allow 7-10 days for mailed payments to process and avoid mailing too close to your due date.

In-Person Payments

To pay your Oshkosh utilities bill in cash, check, or money order in person, bring your payment to Oshkosh City Hall at:

City Hall
215 Church Ave, Oshkosh, WI

City hall is open 8AM to 4:30PM Monday through Friday, except holidays. In-person payments allow you to get a receipt right away.

Budget Billing

To make monthly payments more consistent year-round, Oshkosh offers Budget Billing. This program averages your utility usage over 12 months to calculate a fixed monthly payment amount.

To qualify, you need 12 months of billing history and a zero account balance. Sign up for Budget Billing through your online account or by calling (920) 232-5325.

Payment Assistance

If you are having difficulty paying your Oshkosh utilities bill, payment plans and financial assistance programs are available based on eligibility, including:

  • Payment arrangements – Call to set up a payment plan if you cannot pay the full balance. Late fees still apply.

  • LIHEAP – Provides heating and electric bill assistance for qualifying low incomes.

  • Keep Wisconsin Warm Fund – Helps pay energy bills for low incomes.

  • Other local non-profit assistance programs

See the Oshkosh Utility Billing page for more payment help resources.

Avoid Late Fees

Oshkosh utilities bills are due by the 25th of each month. A 1.5% late penalty is added to past due account balances after that.

Repeated late payments can damage your credit score and lead to utility disconnection, requiring a $100 reconnect fee when paid.

So be sure to pay your Oshkosh utilities bill in full by the due date every month using one of the payment options above. Online and automatic payments help avoid forgetting and incurring late fees.

Stay current on your city of Oshkosh water, sewer, and other monthly utility bills by utilizing the convenient online payment system. Or use phone, mail, auto pay, or in-person options to pay on time, keep your services uninterrupted, and avoid penalties.

Pay Water Bill Oshkosh Wi


How do I make a payment in Oshkosh Water?

You can create a new account on the City Of Oshkosh Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account . Want to pay without an account? You can make a one-time payment without creating an account.

How do I make a one time payment in Oshkosh?

You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment . When you move to a new home in Oshkosh, you’ll most likely already have running water, but you’ll still need to set up water service with the City Of Oshkosh Water.

How do I create a city of Oshkosh Water Account?

If you already have an account, you just need to login to the City Of Oshkosh Water site. City Of Oshkosh Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the City Of Oshkosh Water website.

How do I pay my taxes in Oshkosh?

In cooperation with Official Payments Corporation, the City of Oshkosh now offers individuals and businesses the opportunity to pay taxes or bills by telephone or directly over the Internet. Please note that any payments made through Official Payments Corp. must be payment of the balance due in full.

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