How to Pay Your Pearl River Valley Electric Bill Online, by Phone or In Person

Paying your monthly electric bill to Pearl River Valley Electric doesn’t have to be a hassle. As a member-owned cooperative serving parts of Mississippi, Pearl River Valley Electric offers several convenient payment options to fit your needs This comprehensive guide will explain the various ways you can pay your Pearl River Valley Electric bill

Pay Online

The easiest and most convenient way to pay your Pearl River Valley Electric bill is online through the customer portal,

To pay online:

  1. Go to powernet.prvepa.com/onlineportal and click on “Pay Now”

  2. If you already have an account, login with your username and password. Click “Pay as Guest” and enter your account number if you don’t already have an account.

  3. Choose whether to pay the full balance or a custom amount.

  4. Enter your payment information and submit.

Online payments can be made with a credit/debit card or electronic check. You can also setup recurring payments through the portal to have your bill paid automatically each month.

Pay by Phone

To pay your Pearl River Valley Electric bill over the phone:

  • Call 601-736-2666
  • Speak to a representative or use the automated payment system
  • Have your account number ready
  • Pay with a credit/debit card

Phone payments can be made 24/7 by calling the number above.

Pay by Mail

If you prefer to mail in a payment, you can send a check or money order to:

Pearl River Valley Electric
PO Box 219
Columbia, MS 39429

Please include your account number on the check or money order. Allow 5-7 business days for mailed payments to be processed.

Pay in Person

You can also pay your Pearl River Valley Electric bill in person at one of two locations:

Headquarters Office
1422 Highway 13 North
Columbia, MS 39429

Poplarville Office
300 Highway 26 West
Poplarville, MS 39470

Both locations accept cash, check, credit/debit cards and money orders.

Headquarters Office Hours:
Monday – Friday, 8AM–4:30PM

Poplarville Office Hours:
Monday – Friday, 8AM-4:30PM

Payment Assistance Programs

If you are having trouble paying your electric bill, Pearl River Valley Electric offers several payment assistance programs, including:

  • Budget Billing – Keep payments the same each month based on your average usage.

  • LIHEAP – Federal assistance program for home energy bills.

  • True-Up Program – Have bill credits applied during high usage seasons.

Visit prvepa.com or call 601-736-2666 to learn more and apply for these programs.

Avoid Late Fees

Pearl River Valley Electric bills are due on the 25th of each month. To avoid late fees, make sure payment is received by the due date.

You can also set up auto-pay through the online portal to have payments drafted automatically each month.

Account Management Tips

  • Check your balance online anytime through the customer portal.

  • Update billing and contact information through the portal or by calling customer service.

  • Sign up for billing alerts and outage notifications via email or text.

  • View electricity usage graphs to monitor changes over time.

  • Report power outages quickly online or by phone.

  • Learn about available rebates, incentives, and savings programs.

Additional Member Benefits

As a member-owned cooperative, Pearl River Valley Electric offers a few additional benefits:

  • Capital credits – Each member has an ownership stake and receives capital credit payments.

  • Round Up for Education – Round up your bill to help provide scholarships.

  • Youth programs – Leadership and educational opportunities for local students.

  • Community support – Pearl River Valley Electric invests in and gives back to the communities it serves.

Contact Pearl River Valley Electric

If you have any questions about your electric bill, payment options, or available programs, please contact Pearl River Valley Electric:

Phone: 601-736-2666

Website: prvepa.com

Email: [email protected]

App: Search for “PRVEPA” on the App Store or Google Play.

As an electric cooperative, Pearl River Valley Electric is committed to providing outstanding service and many options for members to easily pay bills and manage accounts. Reach out anytime for assistance.

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