If you’re a resident or business owner in the city of Port Huron, Michigan, you likely receive a monthly bill for water and sewer services. Read on to learn all about Port Huron utility billing, online account registration, payment options, and more.
Overview of Port Huron Water Department
The Port Huron Water Department is responsible for supplying clean, safe drinking water to all homes and businesses connected to the municipal water system. This includes
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Operating and maintaining water mains pipes pumps, wells, storage tanks and the water treatment plant.
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Performing water quality testing and monitoring.
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Reading water meters and calculating usage for billing.
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Issuing monthly utility bills to customers.
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Providing customer service and account management.
Port Huron’s water comes from the St. Clair River and is cleaned at the Wadhams Plant by filtering and disinfecting it.
Water Bill Payment Options in Port Huron
There are a few different ways for people in Port Huron to pay their monthly water and sewer bills:
Pay Online
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Visit BS&A Online and search for your account. You can pay by credit/debit card or e-check.
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Many banks offer free online bill pay services. Add the Water Department as a payee and schedule automatic payments.
Pay by Phone
Call (810) 984-9733 to make a payment over the phone using a credit/debit card.
Pay by Mail
Send a check or money order made payable to “City of Port Huron” to:
City of Port Huron Water Office
100 McMorran Blvd.
Port Huron, MI 48060
Be sure to include your account number on the payment.
Pay in Person
Visit the Water Office at City Hall to pay by cash, check or credit/debit card.
Location: 100 McMorran Blvd., Port Huron, MI 48060
Hours: Monday-Friday, 8am-4:30pm
Drop Box
A secure drop box for check/money order payments is located in the north parking lot of the Municipal Office Center.
Registering for an Online Account
Setting up an online account with the Water Department provides convenient access to:
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View real-time account balance
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See payment history
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Make one-time payments
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Set up recurring auto-pay
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Monitor water usage
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Receive paperless billing
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Request email reminders
How to Register
Follow these simple steps to register for online access:
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Go to BS&A Online
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Click “Register” in the top right corner
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Enter your account number, property address, name, email and phone
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Create a secure password
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Check your email to activate your account
Once registered, you can log in anytime to manage your water bill payments.
Understanding Your Water Bill
Reviewing your monthly Port Huron water bill can help you understand the various charges and monitor your household’s water usage over time. Key sections include:
Account Information – Lists the service address, account number, billing dates and meter read dates.
Consumption History – Shows your water usage for the past 13 months.
Current Charges – Details the water service, sewer, refuse and other charges for that month.
Message Board – Highlights any account alerts, news or reminders from the Water Department.
Payment Stub – Provides a summary of your previous and current charges, payments received, account balance and due date.
Avoiding Late Fees
Port Huron water bills are due on the 15th of each month. A 10% penalty is applied to past due account balances on the 25th.
To avoid late fees:
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Pay your bill in full by the due date, allowing 5 business days for mailed payments.
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Set up automatic monthly payments through your bank or online account.
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Sign up for bill reminders through your online account.
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Contact the Water Office immediately if you need to arrange a payment plan.
Paying on time every month ensures you avoid unnecessary fees.
Payment Plans & Assistance
If you are having difficulty paying your water bill in full, Port Huron offers these resources:
Payment Plans – Payment plans allow you to pay past due balances over 2-6 months. A down payment of 10% is required. Call the Water Office to enroll.
Water Hardship Program – This provides a 25% discount on water bills for low-income seniors and disabled residents who qualify.
LIHWAP Assistance – The Low Income Household Water Assistance Program provides eligible households up to $1,000 per year for water bill costs. Learn more and apply here.
Seek help early before your account becomes delinquent. Financial assistance is available.
Water Service Shutoff
The City of Port Huron may shut off water service for non-payment after issuing proper notice. To resume service, the full past due balance and a shutoff/turn-on fee must be paid.
Protect your household and avoid shutoffs by:
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Paying monthly bills on time
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Enrolling in an affordable payment plan if needed
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Applying for bill assistance programs if eligible
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Calling the Water Office immediately with payment issues
Shutoffs can be prevented by communicating with the Water Department.
Property Owners & Tenants
If you own a rental property in Port Huron, tenants are typically responsible for paying the monthly water bill. As the property owner, you are ultimately liable for unpaid utility charges.
Tips for landlords:
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Have tenants set up water accounts when they move in.
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Have payment delinquency clauses in your lease agreements.
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Monitor tenant accounts periodically for non-payment.
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Take action quickly on past due accounts.
Tips for tenants:
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Set up a water account immediately when you move in.
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Pay bills in full each month by the due date.
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Contact your landlord if you can’t pay.
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Understand shutoffs may occur for non-payment.
Open communication between tenants and landlords prevents account issues.
Closing a Water Account
When moving out of Port Huron, you must close your water account by calling the Water Office. Provide them with a forwarding address and end of service date. Final pro-rated charges will be mailed to you.
To keep utility service active for the new owner/tenant, the account must be transferred to them immediately. There should be no lapse in service.
Contacting the Water Department
If you have any questions about your Port Huron water bill, payment history, usage, shutoffs, assistance programs or account changes, customer service staff can help:
Port Huron Water Office
Phone: (810) 984-9733
Address: 100 McMorran Blvd, Port Huron, MI 48060
Hours: Monday-Friday, 8:00am – 4:30pm
Email: [email protected]
The Water Office provides excellent customer service and resources to help you understand your responsibilities and manage payments. Don’t hesitate to reach out!
Key Takeaways
Pay Utility Bills By TextGet text notifications about your bill and have the option to pay through text message with your default payment method (sign up when making an online payment or within your account).
The 2020 Drinking Water Quality Report is now available. 2022 Water Quality Report. If you would like to have a copy mailed to you, contact the Township at (810) 987-6600 x 21 or email.
Call Miss Dig at 800-482-7171 or 811 Its the Law!
Michigans Utility Color Codes
If you notice flags in your yard or along the roadway, it is an indicator that someone is planning to perform underground construction in that area. The color of the flag indicates the type of utility that has been marked.
The water meter measures the amount of water that is used in the household. It is usually located in a basement, crawl space, utility closet or laundry room. On the outside of the house is a remote reader that is wired to the meter and allows the meter readers to obtain a reading without entering the house. The meter measures water usage in cubic feet. Each cubic foot equals 7.48 gallons. Reading your water meter is much like reading the odometer of a car. For billing purposes, only the first four digits on the left are used.
Turn off all faucets on both the interior and exterior of the home/building. If the meter is equipped with a diamond or triangle shaped leak detector and it is stationary, there is no leak: however, if it moves at all, there is a leak present. If the meter is not equipped with the type of leak detector described above, watch the red needle for a minute or two. If it moves without water being used through one of the faucets, a leak exists.
Pay Bills & Fees Online
The first time paying your utility bills online, you must click on “Pay Utility Bills” and register. Check you account balance or make a payment 24/7. If you make payments online using your checking or savings account, please be sure to allow at least 2 – 3 business days for processing by Invoice Cloud and your bank. Payments not approved by the due date may result in a late fee.
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FAQ
What is the phone number for Port Huron Township?
How to pay a water bill online in Patiala?
How do you pay for water in NJ?
Where can I pay a water bill in Port Huron Michigan?
With the change, city water users will gain access to autopayment options with others to pay by text, over the phone, or online 24 hours daily. However, the change also comes with a change in mailing address for those mailing utility payments in: City of Port Huron Water Utilities, PO Box 773111, Detroit, MI 48277-3111.
Does Port Huron water utilities have a new mailing address?
However, the change also comes with a change in mailing address for those mailing utility payments in: City of Port Huron Water Utilities, PO Box 773111, Detroit, MI 48277-3111. In response to some concerns about the changes, officials addressed the update during Monday night’s regular City Council meeting.
Can Port Huron residents drop off utility bills & property taxes?
Port Huron residents will still be able to drop off or make in-person payments for utility bills and property taxes under a new program announced by the city that’s aimed at reducing administrative costs.
What is the Port Huron water department?
This page provides information about Port Huron Water Department. The Port Huron Water Utility Company provides water for about 33,800 residents living in the area of Port Huron City, Michigan. Established in 1857, the Port Huron Water Utility Company currently obtains its supply from a surface water source, the St. Clair River.