How to Pay Your Washington Gas Bill Online: A Step-by-Step Guide

Paying your natural gas bill online is the most convenient way to stay on top of your Washington Gas charges With the online Customer Portal, you can view your latest bill, make one-time payments, set up autopay, and more This comprehensive guide will walk you through the process of paying your Washington Gas bill online.

Overview of Online Bill Pay Options

Washington Gas offers several easy online payment options:

  • Customer Portal: Sign up to pay your bills, set up autopay, go paperless, check your usage, and more.

  • Automated Phone – Call anytime to pay over the phone using the automated system.

  • – Make quick guest payments without logging in.

  • Bank Bill Pay – Schedule through your bank’s online banking platform.

To use these online options, you’ll need your Washington Gas account number and a bank account or credit/debit card Online payments are typically processed within 1-2 business days

Step 1: Register for the Customer Portal

You can easily handle payments and account services online with the Washington Gas Customer Portal.

To register:

  1. Go to and select “My Account”

  2. Choose “Register” under Online Account Access.

  3. Enter your account number and other details to create login credentials.

  4. Accept the terms and conditions.

Once registered, you can log in anytime with your username and password. Reset your credentials if forgotten.

Step 2: View Your Current Bill

After logging into the Portal, you can view your latest Washington Gas bill to understand your charges before paying.

  1. Select “Billing and Usage” from the top menu.

  2. Choose “View Bill” to see your current bill statement.

  3. Review your account number, due date, previous balance, gas usage charges, budget billing status, payments made, and total now due.

Having the details of your latest bill is useful when determining your payment amount.

Step 3: Make a One-Time Payment

When ready to pay your gas bill, the Portal provides two quick online payment options:

Pay by Card

  1. Under “Billing and Usage,” click “Make Payment”

  2. Enter your credit or debit card details.

  3. Review payment info and submit.

Pay from Bank Account

  1. Choose “Make Payment” then select “Pay from Bank Account”

  2. Provide your checking or savings account number and routing number.

  3. Verify payment details before submitting.

One-time payments made by 4 PM ET are typically processed the next business day.

Step 4: Enroll in AutoPay

For hassle-free bill payment, enroll in AutoPay directly through the Portal to have your bill paid automatically each month.

  1. Go to “My Profile” and click “AutoPay Program”

  2. Select your preferred account for payments.

  3. Choose a payment date and accept the terms.

Your bill will now be paid on the date you picked monthly.

Step 5: Pay by Phone

You can also make one-time payments by calling Washington Gas’ automated pay-by-phone system anytime:

  1. Call 888-360-5647

  2. Select your language preference.

  3. Follow prompts to enter your account number and payment details.

Pay-by-phone takes 1-2 business days to process and requires your account number.

Step 6: Pay Through Your Bank

Most banks allow you to pay bills directly from their online banking platform or mobile app.

  1. Log into your bank’s website or open their app.

  2. Add Washington Gas as a payee using your account number.

  3. Schedule one-time or recurring payments from your bank account.

Payments through your bank take 2-3 business days to process, so schedule payments well before your bill’s due date.

Tips for Managing Your Gas Account Online

  • Go paperless with eBills to get due date reminders and reduce clutter.

  • Check your usage trends in the Portal to understand your gas consumption.

  • Update payment method details to avoid disruptions.

  • Contact customer service if you need assistance with your online account.

  • Pay on time to avoid late fees.

Paying your Washington Gas bill online through the Customer Portal, automated phone system, your own bank, or as a guest on makes managing your account fast and easy. Follow this guide to view charges, make one-time payments, and set up autopay.

Washington Gas Bill Pay Online

Manage your account through our Customer Portal or By Phone

Register on our Customer Portal to:

  • View and print your Washington Gas bill on demand (up to 12 months)
  • Pay your bill using your credit/debit card or checking account
  • Enroll in the Budget Billing, eBill and/or Auto-Pay programs
  • Check your account balance
  • View your billing and payment history
  • Monitor your energy usage with month-to-month usage comparisons

Our new Customer Portal better protects your identity and account information with enhanced security measures.

Understanding Your Washington Gas Bill

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