Paying utility bills can be a tedious task but the City of Port Saint Lucie has made it much easier with their new online bill pay system. This improved portal offers customers a convenient intuitive way to view and pay their water, sewer, garbage, and stormwater bills 24/7. As a Port Saint Lucie resident, I’m excited about the features this new system provides. In this article, I’ll give an overview of the new online utility bill pay options and why they make managing bills less of a headache.
New Ways to Pay Your Port Saint Lucie Utility Bills
The City recently partnered with InvoiceCloud to upgrade their online bill pay Now customers have more choices when it comes to paying utility bills
- Pay online via the InvoiceCloud portal with a credit/debit card or e-check
- Pay via mobile wallet services like Apple Pay, Google Pay, PayPal, Venmo
- Pay by text message
- Automatic payments with enrolled bank account or credit card
These new options join the existing ways to pay like phone, mail, City Hall drop boxes. Having alternatives to paying in person or mailing checks gives customers flexibility.
I love having the ability to quickly pay a bill online or via my phone The mobile wallet options are so convenient when I’m on the go And setting up automatic payments takes the worry out of remembering due dates and mailing payments on time,
Key Features of the New Online Portal
The InvoiceCloud system goes beyond just offering new payment methods. Customers also get features that simplify managing utility bills:
View Bills and Payment History
You can see PDFs of old and new bills once you’re logged into your safe account. No more wondering when the last bill amount or sifting through papers. Having all of your statements in one place makes it easy to keep track of your charges and usage over time.
The payment history allows you to see all your payments in the system with details like amount, date paid, and method.
Schedule Payments in Advance
Forget rushing to pay a bill before it’s late. If you use InvoiceCloud, you can set payments to go through automatically on a due date or any other date you choose.
Scheduling payments in advance is a great way to avoid late fees. Just pick a payment date that works for your schedule. The system will withdraw the funds or charge your card on that date going forward.
Go Paperless
Tired of a cluttered mailbox? Opt to receive bills electronically rather than mailed paper statements.
Going paperless means instant access to bills instead of waiting for snail mail. It’s better for the environment too. I love the convenience of having statements directly emailed to my inbox.
Notifications for Due Dates and Other Updates
Get reminders about upcoming due dates and account notifications through email, text, or both. Customize what alerts you receive and how often.
Alerts help prevent forgetting to pay on time. I have text reminders set up to nudge me 3 days before my bill is due.
Pay Multiple Bills at Once
The shopping cart feature lets you select several bills to pay in one transaction. No need to process each payment individually.
Stacking up bills is a real time saver. I simply check all the bills I want to pay that day and enter my payment info just once.
Store Payment Info for Faster Checkout
Saving your payment information in your account profile speeds up paying bills.
By storing my card and bank account in the system, I skip entering it every time. My info is securely encrypted, so I don’t worry about security.
Why Port Saint Lucie Upgraded Their Online Bill Pay
The City recognized that the previous online bill pay system needed an overhaul. The new InvoiceCloud portal aims to provide utility customers with “an easier way to pay their utility bills and to manage their accounts.”
Some key benefits of the upgrade:
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Intuitive and convenient – The redesigned interface simplifies navigating and paying bills online. New payment options fit people’s digital lifestyles.
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Customizable – Features like paperless billing, notifications, and autopay let customers personalize based on their needs and preferences.
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Secure – InvoiceCloud stores payment information encrypted for safety and compliance.
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Responsive – The system works seamlessly on desktop and mobile devices.
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Supports customer service – Online account management frees up utility staff and improves their data.
A user-friendly technology platform allows Port Saint Lucie to better serve residents. And customers now have the digital resources to easily take control of their utility payments.
Get Started with the New Online Utility Billing Portal
If you’re a Port Saint Lucie Utility Systems customer, I recommend exploring the new InvoiceCloud portal and setting up an online account.
Take advantage of the conveniences like:
- Paying your bill in just a few taps from your phone
- Having payment history and statements accessible 24/7
- Getting reminders before bills are due
- Reducing paper clutter with emailed bills
Activating an account is easy:
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Click “Register”
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Enter your account number and other details
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Create a username and password
Once registered, familiarize yourself with the various features. Be sure to update your notification preferences so you never miss a bill due date.
Paying utility bills will never be fun. But Port Saint Lucie’s upgraded online system makes the process far smoother. I’m happy the City invested in a solution focused on customer convenience. Handling monthly bills is now a quick task I can manage from anywhere.
How to Pay Your Port St. Lucie Utilities Bill
FAQ
What is the phone number for the city of Port St Lucie water bill?
How much is the water bill in Port Saint Lucie?
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WATER AND SEWER RATES, CHARGES AND FEES 2/1/2024
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RESIDENTIAL
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#Gallons
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0 – 5,000
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$6.39
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5,001 – 10,000
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$7.48
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10,001 – 15,000
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$9.91
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How do I contact the city of Port St Lucie?
How do I pay my utility bills in Port St Lucie?
More than 90,000 Port St. Lucie’s USD customers now have the option to pay their utility bills via Apple Pay, Google Pay, PayPal, Venmo, and Pay by Text. Customers will continue to have the option to pay bills via phone, check by mail, credit card or City Hall’s drop-off boxes. Features of the new and improved payment services include:
What is Port St Lucie’s new online bill pay service?
The City of Port St. Lucie’s Utility Systems Department (USD) is launching a new & improved online bill pay service. With the new tool, the City offers customers will have a more intuitive, convenient, and comprehensive way to pay and manage their utility bills online.
How do I start or stop utility service in Port St Lucie?
Whether you are moving in or moving out, Port St. Lucie’s Utility Systems Dept. has made starting or stopping your service easy. In just a few clicks, you can start new service in your name at a property or request to stop service in your name at a property, all online for your convenience.
How do I remit a payment stub to St Lucie County Utilities?
1. Call St Lucie County Utilities Customer Service at 772-462-1150 2. Email Customer Service at [email protected] 3. Fill in the change of mailing address on the back of the payment stub and remit it to St Lucie County Utilities Customer Service.