Paying Your Utility Bill Made Simple with Savannah Valley Utility District

Paying your utility bill is a necessary evil that we all must face each month. But it doesn’t have to be a painful process. Savannah Valley Utility District offers a variety of convenient payment options to make paying your bill quick and easy. In this article, we’ll walk through everything you need to know to pay your Savannah Valley utility bill with ease.

Overview of Savannah Valley Utility District

First let’s provide some background on Savannah Valley Utility District. They are the main provider of water and sewer services for over 15000 customers across Hamilton County, southwest Meigs County and southwest Bradley County in Tennessee.

Savannah Valley is a public utility district formed in 2005 to take over service from Tennessee American Water Company. As a public utility, their mission is to provide reliable and affordable utility services to the communities they serve.

Savannah Valley manages the full water service cycle – from treating and pumping water from the Tennessee River, to installing and maintaining water pipes, towers, pumps and meters, to billing customers and providing customer service.

Ways to Pay Your Savannah Valley Utility Bill

Savannah Valley offers several payment options to provide maximum convenience for customers Here are the main ways you can pay your utility bill

Pay Online

The easiest way for most people is to pay online through Savannah Valley’s website. You can pay online 24/7 and avoid stamps or checks.

To pay online, first register your account on the website using your name and account number from your bill. Once registered, you can log in anytime and make a payment by credit card or electronic check.

Pay By Phone

You can also pay your bill over the phone by calling 877-225-9298. The automated system will guide you through the steps. You will need to enter your 6-digit account number and follow the prompts to make a payment.

Pay By Mail

If you prefer, you can mail in a check or money order payment. Be sure to include your payment stub from your bill to credit your account properly. Send your payment to:

Savannah Valley Utility District
PO Box 370
Georgetown, TN 37336

Pay In Person

You can drop off a payment in person at the Savannah Valley office located at 10700 Hwy 58 in Georgetown, TN. They accept cash, checks, money orders and credit cards.

Bank Draft

For hassle-free payments each month, consider signing up for bank draft. This automatically deducts your bill amount from your checking account on the due date every month. Contact Savannah Valley customer service to get a form to sign up.

Credit Card AutoPay

Like bank draft, you can also set up automated payments through your credit card. Just contact the Savannah Valley office to get this set up.

Payment Centers

Savannah Valley has partnered with local businesses to offer payment centers around the community. You can drop off your utility payment at:

• Walmart – Hixson, TN
• Walmart – Dayton, TN
• Meigs County Court Clerk
• Meigs Stop and Shop

When to Pay Your Utility Bill

Savannah Valley utility bills are sent out monthly and are typically due around the 18th of each month.

If the due date falls on a holiday or weekend, then the payment is due the next business day. Late fees apply if payment is received after the due date.

Review your monthly bill carefully and pay the Total Current Charges by the due date to avoid any late fees. If you are unable to pay on time, contact Savannah Valley immediately to discuss payment plan options.

Disconnection of service for non-payment usually occurs around the 28th of each month. Always pay by the due date or make payment arrangements to avoid service interruption.

Understanding Your Utility Bill Charges

When you receive your Savannah Valley utility bill each month, you’ll notice it includes charges for both water and sewer service. Here’s an overview of what’s included:

• Water Service Charge – This base charge covers pumping, treating and delivering water to your home or business. It’s a fixed monthly charge.

• Water Usage Charge – This charge is based on your actual metered water consumption each month. The rate per 1000 gallons used depends on your customer class.

• Sewer Service Charge – This is a fixed monthly charge that covers maintaining the wastewater system.

• Sewer Usage Charge – You are also charged for sewer service based on your water usage, since the amount of wastewater discharged is assumed to be 90% of water consumed.

Your bill also includes sales tax and may show miscellaneous service fees if applicable. Be sure to review the back of your bill for explanations of all charges. Contact Savannah Valley customer service if you have any bill questions.

Options for Lower Income Customers

Savannah Valley offers assistance programs for lower income customers who may have trouble paying their utility bills. These options include:

• Payment arrangements – You can request an alternate payment plan if you can’t pay the full balance due.

• LIHEAP – This is a federally funded program that provides credits on utility bills for qualifying low income households. Apply through your local Community Action Agency.

• Project Help – Funded by customer donations, this program provides emergency bill payment assistance for needy families. Contact United Way for eligibility.

If you are struggling to pay your bill, be sure to contact Savannah Valley right away to inquire about these programs before your account becomes past due.

Keeping Your Utility Bill Low

Here are some tips to help control costs and keep your monthly Savannah Valley utility bill as low as possible:

• Monitor your usage and check regularly for leaks. Catching leaks early keeps your bill lower.

• Install high-efficiency toilets, showerheads and other water saving fixtures.

• Run full loads in your washing machine and dishwasher.

• Don’t use your toilet as a wastebasket.

• Water your lawn and garden wisely – only when needed and in early morning or evening.

• Take shorter showers. Every minute cut saves gallons of water.

Following these conservation tips can really add up to big savings on your utility bills over time!

Contact Savannah Valley Utility District

Hopefully this overview gives you all the key details on paying your Savannah Valley utility bill. Don’t hesitate to contact their customer service department if you have any other questions:

Phone: (423) 344-8440

Email: [email protected]

Website: www.svud.org

Savannah Valley wants to provide exceptional service to make bill paying as convenient as possible. Reach out to them anytime you need assistance.