Convenient Ways to Pay Your Sioux City Utilities Bill

Reliable utility services like water electricity and garbage collection are essentials that every home and business depends on. To keep your utilities flowing smoothly in Sioux City, it’s important to pay your monthly bill on time. Sioux City Utilities offers multiple payment options to easily fit your lifestyle.

Sioux City Utilities provides water, sewer, sanitation and electric services to over 80000 residents across Sioux City, Iowa. The municipal utility works hard to deliver reliable and affordable utility solutions to the community. Paying your bill promptly each month is the key to uninterrupted service.

Online Bill Pay

For convenient online payments 24/7, Sioux City Utilities offers an e-services web portal. Customers can securely pay bills and manage accounts online.

To utilize online bill pay:

  • Visit

  • Login to your account

  • Select “Pay Bill”

  • Choose a payment method – credit/debit card or e-check

  • Enter your card or bank details

  • View balance and submit payment

Online payments post instantly for fast processing. You can even setup recurring auto-pay for hands-free convenience.

Pay By Phone

In addition to online payments, Sioux City Utilities offers a pay-by-phone option.

To use the automated phone system:

  • Call 1-855-331-6004

  • Enter your Sioux City Utilities account number

  • Follow prompts to select payment type

  • Provide card or bank account information

  • Receive a confirmation number at end

The phone payment system is available 24 hours a day, 7 days a week. This provides a quick payment option for customers on the go.

Pay By Mail

For customers who prefer traditional mail, you can send in a paper check or money order.

To pay your utility bill by mail:

  • Fill out payment stub from your monthly statement

  • Write your account number on the check/money order

  • Make check payable to Sioux City Utilities

  • Mail to: Sioux City Utilities PO Box 1496 Sioux City, IA 51102-1496

Remember to mail at least 7-10 days before the due date to ensure on-time delivery.

Pay In Person

For personalized service, customers can pay utility bills in person at:

Sioux City Utilities
1010 Energy Plaza
Sioux City, IA 51101

Monday-Friday, 8AM-5PM

In-person payments are accepted in cash, check, money order, or credit/debit card.

Auto-Pay for Easy Set-and-Forget

For ultimate convenience, enroll in auto-pay to have your utility bill automatically drafted from your bank account each month.

To setup recurring auto-pay:

  • Login to your online account

  • Navigate to the Auto-Pay page

  • Select payment account

  • Choose date for monthly withdrawals

  • Submit your enrollment

Once enrolled, you’ll never have to manually pay your utility bill again!

Payment Assistance If Needed

Sioux City Utilities partners with local agencies to provide financial assistance to customers facing hardships. Programs are available for low-income residents, seniors, and disabled individuals. Contact the utility to learn more.

Don’t Get Scammed

Unfortunately, scammers sometimes pose as utility reps to try tricking customers into payments or releasing personal information. Sioux City Utilities will never demand immediate payment by prepaid cards. Be wary of suspicious calls and only use official payment options.

Quality Service with Payment Simplicity

Access to essential utilities requires responsible bill payment each month. With Sioux City Utilities’ convenient online, phone, mail, auto-pay, and in-person options, paying your bill is quick and easy. Choose the method that integrates smoothly into your regular routine.

Sioux City Utilities Bill Pay

Utility bills are due on the 15th of each month.

  • Account has been paid in full and there remains no balance.

  • $25 disconnect fee in each instance.

  • $25 reconnect fee

  • $75 after-hours reconnect fee.

How to use MyCivic App


What is the phone number for Sioux City utility bill payment?

If you have questions call the Customer Service Center at 712-279-6132, Option 1.

What is the phone number for the city of Sioux City?

The City of Sioux City Customer Service Center is open Monday through Friday 8:00 a.m. to 5:00 p.m. excluding holidays, call 712-279-6132 with questions. THANK YOU!

What do Sioux Falls utilities cover?

The City of Sioux Falls provides water, sewer, and limited electrical service to Sioux Falls residents. Utility Billing is a customer service-based department within the Public Works Water Division responsible for billing and collecting for City utility services.

How to set up water in Sioux Falls?

How do I start, transfer or end utility services? Contact the Utility Billing Office at 605-367-8131. For starting or transferring service, your account will be charged a nonrefundable new account fee. If you are renting the property, a deposit is required as well to establish service.

How do I get a utility service in Sioux City?

If you are buying a new home in Sioux City complete the ‘Start Utility Service Online’ form below. City Utility Services include water, sewer, solid waste collection (garbage, yard waste, recycle), and storm drain maintenance fee. Sections marked with a red asterisk are required to complete your request accurately.

How do I Pay my Sioux Falls utility bill?

Sioux Falls Utilities offers a variety of payment options: In Person: Customers may pay bills at the Sioux Falls Utilities Billing Office, 224 West 9th Street, ground floor, during regular business hours. There is a drop box located in the alley of the entry way to ground floor for after business hours. Please do not put cash in the drop box.

What is utility billing?

Utility Billing is a customer service-based department within the Public Works Water Division responsible for billing and collecting for City utility services. Our office is open Monday through Friday 8AM-5PM. We are located on the ground floor of City Hall at 224 W 9 th Street, Sioux Falls, SD 57104.

What services does the city of Sioux City provide?

Utilities provided by the City of Sioux City consist of water, sewer, solid waste, and storm drain maintenance fee. The information on this page will help you set up new service, pay current utilities online, and assist you with other available services.

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