How to Pay Your Sioux Falls Utilities Bill Online

Paying utility bills is an essential task for homeowners and renters alike Sioux Falls Utilities provides electric, water, and sewer services to residents of Sioux Falls They make paying your bill convenient by offering numerous options to pay online, by phone, by mail or in person.

In this article we’ll walk through the various ways Sioux Falls Utilities customers can pay their bill. We’ll look at recurring automatic payments, online payments payment by phone, in person payments, and more. Read on to learn about all your options for paying Sioux Falls utility bills.

Ways to Pay Your Sioux Falls Utilities Bill

Sioux Falls Utilities offers flexible payment methods to fit any schedule or preference. Here are all the ways you can pay your Sioux Falls electric, water, and sewer bill:

  • Recurring bank draft or credit card payments
  • One-time online payments
  • Pay by phone
  • Pay in person at Utility Billing Office
  • Pay by mail
  • Pay at drop box outside Utility Billing Office

Below we’ll explore each of these Sioux Falls Utilities payment options in more detail.

Set Up Recurring Automatic Payments

The easiest way to pay your bill every month is to enroll in automatic payments with Sioux Falls Utilities. This deducts your bill amount directly from your bank account or credit card each month.

To start automatic bill payment, complete the authorization form available on the Sioux Falls Utilities website. Submit it by mail, email, or in person to the Utility Billing office. Specify the account you want payments withdrawn from and the date each month you want the bill paid.

Once set up, you don’t have to do anything further. Your utility bill will be paid automatically each month on the date you selected. It’s an effortless way to avoid late fees.

Make One-Time Online Payments

If you don’t want automatic payments, Sioux Falls Utilities does allow online one-time payments through their self service portal. You can log in anytime and pay your specific bill amount.

To pay online, first set up an account on the OneMeter portal. Then you can log in each month, view your bill, and make a payment by credit card or bank account transfer. You’ll receive a confirmation email after the transaction is completed.

One-time online payments give you more control than auto-pay. But you do have to remember to pay each month before the due date.

Pay by Phone

In addition to online payments, Sioux Falls Utilities offers a phone payment system. Call 605-367-8131 anytime day or night to pay your bill over the phone.

When you call, have your account number and bill amount handy. Follow the voice prompts to enter your payment info and pay by credit card, debit card, or electronic check. Confirmation of the payment will be emailed to you.

Paying by phone is quick and easy without having to set up an online account. Just dial in anytime to make a payment.

Pay In Person

Sioux Falls Utilities allows walk-in bill payments at the Utility Billing Office located on the ground floor of City Hall. Payments can be made in person Monday thru Friday from 8am to 5pm.

The Utility Billing Office accepts cash, check, money order, and credit/debit card payments. You can also use the after hours drop box located outside the office entrance to leave check or money order payments.

Paying in person requires a trip downtown during business hours. But for some customers, an in-person payment is preferred over electronic options.

Pay by Mail

Utility bills include a return payment envelope you can use to mail in a check or money order. Just add a stamp and pop it in the mail before the due date.

Mailed payments must be received by the due date to avoid late fees. Allow 3-5 days for delivery before the deadline. As with the drop box, do not mail cash payments.

Avoid Late Fees

When paying your Sioux Falls Utilities bill, make sure to pay the full amount by the due date listed on your statement. Late payments incur a penalty, making your bill even more expensive.

Set up automatic payments to ensure your bill is paid on time every month. If making manual payments, schedule the payment to arrive by the due date. Pay on time to avoid unnecessary late fees on your utility bill.

Other Sioux Falls Utilities Account Services

In addition to flexible payment options, Sioux Falls Utilities also offers these convenient services for account management:

  • Online account access – Create an account on the self service portal to view bills and payment history, make one-time payments, set up auto-pay, and more.

  • Email or text alerts – Receive reminders about upcoming due dates, past due notices, changes to your account, and planned service interruptions.

  • Consumption tracking – View graphs in your online account showing your monthly and annual utility usage.

  • Billing history – Access up to two years of past bills and payments through your online account.

  • Paperless billing – Go paperless to receive bills electronically instead of through the mail.

Take advantage of these features to monitor usage, streamline notification preferences, and go green with paperless billing. Sign up for an online account to unlock the full account management experience.

How to Set Up an Online Sioux Falls Utilities Account

If you don’t already have an online account, signing up is quick and easy:

  1. Go to

  2. Click “New account” below the login fields

  3. Enter your Sioux Falls Utilities account number exactly as shown on your printed bills

  4. Create a username, password, and provide your email address

  5. Agree to the terms of use and click “Create Account”

You will then have instant access to your Sioux Falls Utilities account online. You can opt for paperless billing, check your balance, make one-time payments, set up auto-pay, review past bills, and more. Paying your Sioux Falls utility bill online is the most convenient way to stay on top of your account.

Paying Your Utilities Bill at Other Sioux Falls Locations

While Sioux Falls Utilities offers numerous online, phone, and mail options for paying your bill, you can also pay in person at a few other locations around the city:

  • Hy-Vee on W. 11th Street

  • Hy-Vee on S. Minnesota Ave.

  • Hy-Vee on E. 26th Street

  • Walmart on S. Louise Ave.

  • Walmart on W. 41st Street

These retailers accept bill payments for Sioux Falls Utilities. Payments can be made at customer service desks by credit/debit card or check during normal store hours. This provides another in-person payment option besides the Utility Billing Office.

Don’t Get Hit with Penalties – Pay on Time

To avoid extra fees and charges, be sure to pay your Sioux Falls Utilities bill in full by the due date each month. Setup automatic payments if you often forget monthly bills. Otherwise pay online, by phone, by mail, or in person well before the deadline.

Sioux Falls Utilities provides flexible options to pay your bill on your schedule. Take advantage of recurring automatic payments or the self service online portal to efficiently manage your utility account and always pay on time. Don’t let paying your electric, water, and sewer bill become a burden or cost you extra money due to late payments.

Sioux Falls Utilities Bill Pay

Ways to Pay Your Utility Bill


How much does water cost in Sioux Falls, SD?

Residential single-family
(inside city)
(outside city)
1 to 7 CCF
8 to 50 CCF
51 to 150 CCF
over 150 CCF

How do I pay my city of Sioux Falls utility bills online?

City of Sioux Falls utility bills can be paid online. One-time payments by Visa, Mastercard or Discover can be made by simply clicking on the one-time payment tile located at the top of this page. You can arrange for your payment to be deducted from your checking account automatically with Auto Pay.

Can I pay my utility bill online in North Sioux City?

The City of North Sioux City is now offering the FrontDesk experience, a modern and convenient way to access your utility account and pay your monthly utility bill online! You can enroll in autopay, get electronic bills, and manage your account 24/7 online. North Sioux City, SD Online Utility Payments New User?

How is usage calculated at Sioux Falls Utilities?

Usage is calculated in units of 100 cubic feet (CCF), which is equal to 748 gallons. Bills are generated monthly and are due 21 days after the bill date. Accounts will be assessed a late fee if payment is received after the due date. Sioux Falls Utilities offers a variety of payment options:

How do I get a billing statement from Sioux Falls Utilities?

Bill Delivery – Select Paper (monthly statement mailed to you) or Paperless (monthly statement e-mailed to you) If you had this preference set previously, please select the same delivery method during this registration. please contact the Sioux Falls Utilities billing office at 605-367-8131.

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