A Step-by-Step Guide to Paying Your Soos Creek Water and Sewer Bill Online

Living in the Soos Creek Water & Sewer District comes with the convenience of having your water and sewer services bundled together in one simple utility bill. But you don’t need to stress about remembering to pay that bill each month. Soos Creek offers easy-to-use online bill pay options to manage your payments with just a few clicks. This comprehensive guide will walk you through everything you need to know about paying your Soos Creek water and sewer bill online.

Overview of Soos Creek Billing

Soos Creek serves people in parts of Kent, Auburn, Black Diamond, and unincorporated King County with both water and sewer services. They issue combined monthly bills for simplified payment. Here’s what you need to know:

• Bills are issued monthly
• Due date is on the 25th of each month
• Late fee of 10% applies after due date
• Disconnection may occur for non-payment
• Deposits required for new service

New customers must contact Soos Creek to establish service and provide a deposit before getting started

Online Payment Portals

Soos Creek offers two ways to pay your bill digitally

One-Time Payments

This option allows you to make a quick one-time payment on your account without logging in. Just enter your account details, payment info, and submit.

Customer Dashboard

For robust account management, the Customer Dashboard allows you to:

• View statements
• Make one-time or recurring payments
• Enroll in autopay
• Go paperless
• Update account info
• See payment history

You’ll first need to create a login.

Making a One-Time Payment

To easily pay your current bill without registration, follow these steps:

1. Go to https://client.pointandpay.net/web/SoosCreek

2. Enter your 10-digit account number

3. Fill in your payment details and submit

4. Payment will be applied to your account

One-time payments accept Visa, Mastercard, Discover and e-Checks.

Registering for the Customer Dashboard

Follow these steps to register for an account on the Customer Dashboard:

1. Go to https://client.pointandpay.net/web/SoosCreek

2. Click “Sign Up” under the login fields

3. Enter your account number, email, and create a password

4. Accept the terms of use and submit registration

5. Confirmation email will be sent once registered

Now you can login anytime to access your full account tools!

Paying Your Bill via the Customer Dashboard

The Dashboard allows you convenient control over your account:

• Pay Bill – Make one-time payments by card or e-Check

• Payment History – View previous statements and payments

• Autopay – Set up recurring automatic payments

• Paperless Billing – Opt out of mailed paper statements

• Update Details – Edit mailing address, email, phone number

• Notifications – Get payment confirmations and due date reminders

Managing your utility bill payments is smooth and simple with the Dashboard.

Avoiding Late Fees and Disconnection

To avoid late fees and potential shut offs, pay your bill in full by the 25th of each month. Late fees of 10% apply after the due date. You can set up autopay or paperless billing reminders to help avoid missing payments.

Repeated late or non-payments can lead to water service disconnection, along with a $30 reconnection fee. Maintaining on-time payments is crucial to steer clear of penalties. Contact Soos Creek if you need payment assistance.

Getting Support from Soos Creek

If any questions come up about your bill, contact Soos Creek customer service:

• Email: [email protected]
• Phone: (253) 630-9900
• Office Hours: Mon-Thurs 10am-3pm, Fri 10am-12pm

Their team can help with billing details, establishing service, payments, and any account needs.

Benefits of Paying Online

Opting to pay your bill via Soos Creek’s online portals has many advantages:

• Avoid late fees by scheduling timely payments
• Review statements and payment history 24/7
• Go paperless to reduce clutter
• Set up hands-off autopay options
• Update account details conveniently
• Access billing anytime, anywhere
• Skip in-person trips to pay bills

Simplifying bill payment through digital access helps customers save time and hassle each month. Soos Creek provides user-friendly tools to empower customers to take control of their account management. Paying your water and sewer bill has never been easier.

Staying on top of utility payments is a must for households and businesses receiving services from Soos Creek. Pay your bill quickly and securely through their online payment portals. Use the one-time payment option for fast processing or create an account on the Customer Dashboard for enhanced features. Go paperless and streamline your bill management with just a click.