Paying Your Water Bill Online with Southwest Water Company

Having steady access to clean water is important for our health, hygiene, and general well-being. For water to keep flowing, water utilities have to build, maintain, and run complicated infrastructure systems. As customers, our job is to pay the water bill so that these important services can keep going.

For over 50 years Southwest Water Company has delivered high-quality water to homes and businesses across several states. If Southwest Water Company is your local water provider read on to learn how to easily pay your bill online.

About Southwest Water Company

Southwest Water Company is a public utility that mainly deals with water, sewage, and the infrastructure for utilities. Some key facts:

  • They serve over 2 million customers across 7 states: California, Texas, Alabama, Louisiana, Mississippi, Arizona, and Oregon.

  • The company operates dozens of water and wastewater systems across hundreds of communities

  • They supply over 40 billion gallons of clean water per year.

  • Southwest Water utilizes local water sources as well as operates treatment facilities.

  • They employ water quality experts, system operators, maintenance crews, and customer service teams.

Southwest Water Company Online Bill Pay

To provide a convenient billing experience, Southwest Water Company offers an online bill pay system. Key features include:

  • Pay by credit/debit card or electronic check.

  • View current charges and balance.

  • Access up to 24 months of billing history.

  • Go paperless by opting into e-bills.

  • Set up one-time or recurring payments.

  • Pay multiple accounts from one login.

  • Receive bill reminders by text or email.

  • Mobile-friendly interface.

  • Available in English and Spanish.

Next, we’ll walk through how to use the Southwest Water Company online system to pay bills fast.

Getting Started with Online Bill Pay

Creating an Online Account

  1. Go to www.swwc.com and click “My Account”

  2. Choose “Sign Up” to create a new account.

  3. Enter your account number, email, and create a password.

  4. Accept the terms of use to complete registration.

Once your account is created, you can immediately start managing and paying bills online.

Making One-Time Payments

  1. Log into your Southwest Water Company account.

  2. Locate your account and click “Pay Now”.

  3. Select a payment amount and date.

  4. Enter payment details and submit.

One-time payments are great for those months you need to manually pay your bill. But for hassle-free bills, you can enroll in autopay.

Setting Up Automatic Payments

  1. In your account, go to “My Profile”.

  2. Choose “Add Automatic Payment Account”.

  3. Select your payment method: credit/debit card or bank account.

  4. Enter details for the payment account.

  5. Specify the date and amount for automatic payments.

  6. Review and submit the autopay enrollment form.

Your water bill will now be paid automatically each month. Just set it and forget it!

Other Helpful Features

The Southwest Water Company online bill pay system includes other useful features:

  • Paperless Billing – Go green by opting out of mailed paper bills.

  • Account Management – Update billing and payment details.

  • Bill History – View or download past bills.

  • Notifications – Get bill reminders by email and text message.

  • Customer Service – Live chat, email, or call for assistance.

  • Auto Bill Calculation – System totals your usage and additional charges each month.

  • Mobile Access – Pay bills on-the-go from your smartphone or tablet.

Benefits of Paying Online

Taking advantage of Southwest Water Company’s online bill payment system provides many benefits:

  • Convenience – Pay anytime, anywhere in just minutes.

  • Control – Manage bills and payments in one place.

  • Simplicity – Easy to use web and mobile interface.

  • Automatic – Set and forget bill payments.

  • Savings – Avoid late payment fees.

  • Security – Payment data protected by encryption.

  • Accessible – Use on desktop, tablet, and mobile devices.

  • Eco-Friendly – Go paperless and reduce waste.

Contacting Southwest Water Company

If any billing issues occur, Southwest Water Company’s customer service team is available to help:

Phone: 1-800-607-0700

Email: [email protected]

Website: www.swwc.com/customer-service

Contact them regarding bill clarification, payment arrangements, service disruptions, paperless billing, or any account management needs.

Paying your water bill quickly and easily is important. Southwest Water Company’s online bill pay system enables customers to take control of payments. Features like autopay, bill reminders, and mobile access simplify the process. Less bill payment friction means one less hassle each month. Sign up for Southwest Water Company online bill pay today if you want a smooth, convenient billing experience!

NEW! Pay with CASH at Your Local Store

  • Locate your nearest store payment location: visit the CheckFree Payment Locator website (click here) then enter your address to search.
  • Look for Suburban Water Systems name on the “Please Select Biller” drop-down list to verify the location will accept cash payments for your utility. To find the location nearest you that can accept cash payments, enter your ZIP code to get a list of available locations.
  • Don’t forget to bring a copy of your water bill with you to the payment location. The store will not be able to process your payment without it.
  • Please note that payments are CASH ONLY. There will not be any convenience fees.
  • Payments normally will be posted to your account the following business day.
  • If your water has been disconnected or is in danger of being disconnected, please contact Suburban Customer Service at the phone number listed on your bill to inform them about your payment. You will need the payment amount and your payment confirmation number.

Please send your payment along with the bottom portion of your bill to the following address:

Suburban Water Systems Payment Center P.O. Box 6105 Covina, CA 91722-5105

Call 626-543-2640 for San Jose Hills customers or 562-944-8219 for Whittier-La Mirada customers.

Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR) with no need for a live representative.

  • Check your account balance
  • Get last payment information
  • Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour.
  • Set up recurring payments

You can also pay in person at any of our district offices. Our payment windows accept checks, cash, money orders, and Visa or MasterCard debit or credit cards.

District Offices are closed on Fridays.

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts

Pay Online Via Check or Debit/Credit Card

Get the convenience of paying your bill online. Open 24/7, SouthWest Water’s online bill pay system is safe, secure and FREE. Payments typically post to customer accounts within 1 hour. No more stamps, paper checks or envelopes – pay online with the click of a mouse.

  • Pay with a Visa or MasterCard debit or credit card, or via check (most banks)
  • Set up recurring payments
  • See your last payment amount and date
  • See your total amount due and due date

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts, however you may pay online via check.

How to pay your water bill online

FAQ

Who bought the French Settlement Water Company?

water utility company of SouthWest Water Company.

How do I pay my water bill in California?

Pay by Phone To pay your Cal Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9824 (toll-free).

How do I pay my southwest water bill online?

ACCESS ACCOUNT AND PAY ONLINE Get the convenience of paying your bill online. Open 24/7, SouthWest Water’s online bill pay system is safe, secure and FREE. Payments typically post to customer accounts within 1 hour. No more stamps, paper checks or envelopes – pay online with the click of a mouse.

Where can I pay my suburban water systems Bill?

Locate your nearest store payment location: visit the CheckFree Payment Locator website (click here) then enter your address to search. Look for Suburban Water Systems name on the “Please Select Biller” drop-down list to verify the location will accept cash payments for your utility.

How do I pay my Texas water utilities bill online?

Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour. Read our Frequently Asked Questions and Terms of Use. Payments can be made using the envelope provided with your bill. Mail check with payment stub to:

How do I pay my utility bill?

Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour. In-Person payments are available for all of our utilities. Please call us immediately after payment, so we may speed up your service. Fidelity Express

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