Hassle-Free Options for Paying Your Stanly County Utilities Bill

Having continuous access to essential utilities like water, sewer, and garbage services requires paying your bill on time each month. The Stanly County Utilities Department offers customers multiple convenient payment options to easily take care of their utility bills.

Stanly County Utilities provides water, sewer and garbage services to residents and businesses located throughout Stanly County, North Carolina. The department maintains over 500 miles of water lines and 10 water tank facilities across its distribution system. Staying on top of your monthly utility bill ensures uninterrupted delivery of these vital services.

Online Bill Pay

For quick and easy payments 24/7, Stanly County Utilities offers an online bill pay system through its eSuite portal

To pay your bill online

• Go to https://www2.stanlycountync.gov/eSuite.Utilities/

• Login using your account username and password

• Select the “Pay Bill” option

• Choose a payment method – credit/debit card or e-check

• Enter your card details or bank account information

• Submit payment

Online bill pay posts instantly to your account and provides confirmation that your payment was received. It’s the fastest way to pay from anywhere without the hassle of mailing payments.

Pay By Phone

For customers who prefer phone-based payments, Stanly County Utilities offers a pay-by-phone option.

To utilize the automated phone payment system:

• Call 1-877-377-4118

• Follow the prompts to enter your account number

• Select your payment method – credit/debit card or bank account

• Provide your card or account details

• Receive a confirmation number at the end

The automated phone system is available 24/7. A small convenience fee applies to use this method.

Pay By Mail

Customers can always use the old-fashioned option of mailing in a paper check or money order.

To pay your utility bill by mail:

• Fill out your payment stub from your monthly statement

• Write your account number on the check or money order

• Make payable to Stanly County Utilities

• Mail to: Stanly County Utilities 1000 N First St, Albemarle, NC 28001

Allow 7-10 business days for mailed payments to process. Pay attention to the due date to avoid late fees.

Pay In Person

For personalized service, you can pay your utility bill in person at the Stanly County Utilities office located at:

1000 N First St, Albemarle, NC 28001

Monday-Friday, 8AM-5PM

In-person payments are accepted in cash, check, or debit/credit card.

Auto-Pay for Automatic Convenience

Tired of remembering to pay bills every month? Sign up for auto-pay to have your utility bill automatically paid from your bank account each month.

To enroll in auto-pay:

• Login to the eSuite online portal

• Navigate to the Auto-Pay page

• Select your payment account

• Choose the date for monthly withdrawals

• Submit your enrollment

Once enrolled, your bill will be paid automatically each month. One less thing to remember!

Payment Assistance If Needed

If you are struggling financially and unable to pay your utility bill, Stanly County Utilities may be able to help. Payment assistance programs are available for qualifying individuals. Contact the office to learn more.

Quality Service with Payment Simplicity

Reliable utility services require regular payments. With Stanly County Utilities’ online, phone, mail, auto-pay and in-person options, paying your monthly bill is quick and hassle-free. Don’t let bill paying disrupt your water, sewer and sanitation services.