Paying your electric bill is a necessary task that we all have to do regularly. For Sumner Cowley Electric Cooperative members, paying your bill online through SmartHub is the easiest and most convenient way to stay on top of your payments. In this article, we’ll walk through everything you need to know about paying your Sumner Cowley electric bill online.
What is SmartHub?
SmartHub is the online account management system offered by Sumner Cowley Electric Cooperative. Through the SmartHub website or mobile app, members can:
- View billing history and current charges
- Make payments
- Monitor energy usage
- Report outages
- And more!
SmartHub allows you to handle nearly all aspects of your electric account completely online, 24/7. It’s a fast, easy way to pay your bill that doesn’t require mailing in checks or visiting the Sumner Cowley office in person.
How to Sign Up for SmartHub
Using SmartHub starts with creating an online account. Here’s how to get started:
On the SmartHub Website
- Go to www.sucocoop.com/smarthub
- Click “New User? Sign up to access our Self Service site”
- Enter your Sumner Cowley account number, last name, and email address
- Create a password and follow the steps to finish setting up your account
Once registered, you can log in any time at www.sucocoop.com/smarthub to access your account.
On the SmartHub Mobile App
- Download the SmartHub app from the App Store or Google Play Store
- Open the app and click “New User Registration”
- Enter your Sumner Cowley account number, last name, and email address
- Create a password and follow the steps to finish setting up your account
The app lets you manage your account from anywhere using your mobile device
Paying Your Bill Through SmartHub
Paying through SmartHub only takes a minute. Here are the steps:
On the Website
- Log in to SmartHub
- Click “Billing & Payments”
- Select “Pay Now” for the account you want to pay
- Enter the payment amount and submit
Your payment will be processed instantly.
In the Mobile App
- Open the SmartHub app and log in
- Tap “Pay My Bill”
- Review the total amount due
- Tap “Pay Now” to pay the full balance or “Pay Partial Amount” to pay less
- Enter the payment amount and submit
The mobile app offers the flexibility to pay your bill from anywhere
Payment Options with SmartHub
With SmartHub, you have multiple ways to pay your Sumner Cowley electric bill:
- Credit/debit card – Visa, Mastercard, American Express, Discover
- Bank account – Checking or savings account
- AutoPay – Set up recurring payments from a stored payment method
The first time you make a payment, you can securely save your payment information to use for future bills. SmartHub stores all payment information using bank-level encryption for security.
Other SmartHub Features
In addition to paying your bill, SmartHub offers many other useful features:
- Paperless billing – Opt in to receive bills electronically instead of by mail
- Usage monitoring – View daily/monthly electric usage to spot trends
- Outage reporting – Quickly notify Sumner Cowley if your power goes out
- Account management – Update personal and contact information for your account
- Payment history – View 12 months of billing and payment transactions
- News alerts – Receive notifications on billing dates, outages, and other important updates
Benefits of Paying Online
Paying your Sumner Cowley electric bill through SmartHub offers many benefits
- It’s fast – Payments post to your account instantly
- It’s easy – Make payments in minutes online or through the mobile app
- It’s secure – SmartHub uses bank-level security to keep your information safe
- It’s convenient – Pay anytime, anywhere with no need to mail checks or visit an office
- It’s flexible – Choose how much to pay each month and which method to pay with
SmartHub puts bill payment control in your hands. Plus, it allows you to monitor usage, report issues, and manage payments all from one convenient digital platform.
When is My Bill Due?
Sumner Cowley electric bills are due on the 10th of each month. However, you have until the end of the month to pay before your account is considered past due.
With SmartHub, it’s easy to remember when your bill is due thanks to customizable email and text alerts. You can receive notifications when your new bill is ready, when a payment is posted, and when your due date is approaching.
Staying on top of due dates helps avoid late fees. Setting payment reminders through SmartHub is an easy way to remember when to pay each month.
What Happens If I Miss The Due Date?
If your Sumner Cowley electric bill is not paid by the due date, a late fee will be applied to your account. Late fees are 1.5% of the unpaid balance.
We understand that occasionally forgetting a due date can happen. If you miss paying your bill on time, simply log in to SmartHub as soon as possible to make the late payment. This will minimize any late fees incurred.
Going forward, be sure to take advantage of SmartHub’s billing alerts so you never miss another due date. Getting reminders by text, email, or within the app makes it easy to pay your bill on time every month.
Can I Still Mail In Payments?
While we highly recommend paying through SmartHub for convenience, you can still submit payments by mail if you prefer.
To mail in an electric bill payment, send your check or money order along with your payment coupon to:
Sumner-Cowley Electric Cooperative
PO Box 220
Wellington, KS 67152
Please allow 5-7 business days for mailed payments to reach our office and post to your account.
SmartHub offers much faster payment processing. Payments made through the website or mobile app post instantly, letting you avoid late fees.
Get Started with SmartHub Bill Pay Today!
SmartHub puts you in control of your account. Monitor your usage, view payment history, set up autopay, receive billing alerts, and more. And when it’s time to pay each month, you can pay your bill instantly online from anywhere.
Visit www.sucocoop.com/smarthub to create your SmartHub account and start enjoying simplified bill payment today.
MANAGE YOUR ACCOUNT LIKE NEVER BEFORE!
On the go and in control. Now you can manage your account like never before!
SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.
Reporting a service issue is a snap with the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few clicks. You can also contact us for customer service requests or with any questions you may have. You can now contact us at any time from anywhere.
SmartHub Getting Started Guide
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Locate your new account number (instructions below) and get registered!
Manage your account on the go from anywhere at any time!
This is your opportunity to give features like paperless billing and Auto Pay a try!
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What does Sumner-Cowley electric do?
Make payments, view bills and manage your account. Sumner-Cowley Electric is a member-owned, member-focused electric distribution cooperative that strives to exceed our members’ expectations by providing safe, reliable, cost-effective electric power, superior customer service and innovative energy solutions.
How do I pay my Sumner Cowley Electricity Cooperative Bill?
Common questions, curated and answered by doxo, about paying Sumner Cowley Electricity Cooperative bills. What ways can I pay my Sumner Cowley Electricity Cooperative bill? You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account.
What is Sumner Cowley Electric Cooperative doxo?
Also Known as: sucocoop.com, Sumner-Cowley Electric Cooperative Inc. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of Sumner Cowley Electricity Cooperative.