Streamline Paying Your Town of Cary Utility Bill Online

Paying your utility bill to the Town of Cary just got a whole lot easier thanks to the online payment options now available. As a Cary resident, you can take advantage of the convenient online portal to view your account details and pay your water, sewer, garbage collection, and stormwater bills in just a few quick clicks. In this article, we’ll walk through the benefits of paying your Town of Cary utility bill online and provide a step-by-step guide to get started.

The Benefits of Paying Your Cary Utility Bill Online

There are several great reasons to pay your Town of Cary utility bills online:

• It’s quick and easy—paying online only takes a few minutes. You only need to log in, enter your payment information, and click “Submit.” It’s much faster than writing and mailing a check.

• Pay anytime, anywhere – The online portal is accessible 24/7, so you can pay your bill from the convenience of your home, office, or even on your smartphone

• Avoid late fees – When you pay online, the payment processes instantly, so you don’t have to worry about postal delays causing a late payment fee.

• View account history – Log in anytime to view your past bills and payment history to understand your usage and costs

• Schedule recurring payments – For ultimate convenience, you can setup automatic recurring payments so your bill gets paid on time every month.

• It’s secure – The online payment portal uses industry-standard encryption to keep your personal information safe.

• It’s good for the environment—paying online doesn’t use paper, so it saves resources like checks, envelopes, stamps, and mail.

• No more lost checks – Paying online provides payment confirmation and removes the uncertainty of checks getting lost in the mail.

With all these benefits, it’s easy to see why paying your Town of Cary utility bill online just makes sense. The simple process saves time and gives you ultimate convenience in managing your account.

Step-by-Step Guide to Paying Your Bill Online

Ready to start enjoying the convenience of paying your utility bill to the Town of Cary online? Here is a step-by-step walkthrough:

1. Visit the Online Payments Website

• Go to https://www.carync.gov/services-publications/make-a-payment in your web browser. This is the Town of Cary’s main online payments page.

2. Click on “Utility Bill Payment”

• Under the Make Payments Online section, click the blue “Utility Bill Payment” button. This will take you to the utility payment portal.

3. Login to Your Account

• If you already have an online account, enter your username and password and click “Login”. This will log you into your account dashboard.

• If you do not have an account, click “New users register here” and follow the instructions to setup your account.

4. Select Payment Amount

• Your current account balance and amount due will be displayed. You can pay the total amount due, or make a partial payment by entering a different amount.

5. Enter Payment Details

• Select your payment method – credit card or bank account. Enter your card number or bank account information.

• Enter your billing address for the card or bank account.

• Select whether you want to setup automatic recurring payments.

6. Review and Submit Payment

• Carefully review the payment details to ensure they are correct.

• Check the authorization box and click “Continue” to submit your payment.

7. Get Payment Confirmation

• The website will display a confirmation message that your payment was submitted successfully.

• You will also receive a confirmation email with payment details for your records.

And that’s it! By following these simple steps you can now pay your Town of Cary utility bill conveniently online. Signup today to start enjoying the benefits.

Frequently Asked Questions About Online Bill Pay

If you’re new to paying your Town of Cary utility bill online, you probably have some questions. Here we’ve compiled answers to some of the most commonly asked questions:

What utility accounts can I pay online?

You can use the online payment system to pay your Town of Cary water, sewer, garbage collection (residential customers only), and stormwater bills.

What credit cards do you accept?

We accept Visa, MasterCard, American Express and Discover credit and debit cards.

Is there a fee to pay online?

There are no fees for paying your bill online using an e-check from your bank account. If paying by credit or debit card, there is a third-party convenience fee of $1.50 for amounts under $100, or 2.45% for amounts over $100.

When will my payment be processed?

Online payments are processed instantly and will be applied to your account right away.

Can I still pay by mail or in person?

Yes, you can still mail your payment or drop it off at Town Hall if you prefer. However, online payments are processed faster.

Is the online payment site secure?

Absolutely. The portal uses industry-standard encryption and security measures to keep your account information safe. Payments are processed through a PCI-compliant provider.

If I have a question about my bill, who do I contact?

If you need to discuss your utility bill or account, contact Town of Cary Utility Customer Service at (919) 469-4090.

What if I made a mistake or changed my mind about the payment?

Online payments are processed instantly, so unfortunately payments can not be cancelled or reversed. However, you can log in to monitor payments and contact utility billing with any issues.

Paying your Town of Cary bill online is easy, fast, and secure. Sign up for an account on the payment portal today to have a convenient way to manage your utility bills. Contact Utility Customer Service if you have any other questions!