A Comprehensive Guide to Paying Your Trenton Water Works Bill

Having running water in your home or business is something most people take for granted. But in order to keep your water flowing you need to make sure to pay your Trenton Water Works bill on time each month. Trenton Water Works offers various payment options to conveniently pay your water/sewer bill online by phone, mail or in person.

In this guide I’ll outline the different methods for paying your Trenton Water Works bill and provide tips for staying on top of payments to avoid any service disruptions.

Signing Up for Online Account Access

Trenton Water Works’ online payment system is the best way to keep track of and pay your water bill. You can make payments, set up autopay, see your statements, and more 24 hours a day, seven days a week.

To enroll in online access:

  • Visit the online payments page on the Trenton Water Works website
  • Click on the “Pay Water Bill Online” button
  • Select the “New Users Click Here” link
  • Enter your 10 digit account number and security code shown on your bill
  • Create a username and password

Once registered, you can log into your account anytime to view your water usage and seamlessly pay your bill online.

Paying Your Water Bill Online

Paying online through the Trenton Water Works website is fast, easy and secure. Here are the steps for online payment:

  1. Log into your online account
  2. Select the “Make Payment” link
  3. Enter your payment amount – you can pay the total due or a custom amount
  4. Enter your credit card or bank account information
  5. Review the payment details and click Submit

Your online payments are typically processed within 1 business day. Just make sure to pay at least few days before your due date to ensure on-time payment.

Setting Up AutoPay

Forgetting bills is common. Avoid late fees and service disruptions by enrolling in convenient autopay through your Trenton Water Works online account.

To set up autopay:

  1. Log into your online account
  2. Click on AutoPay Program and select Enroll Now
  3. Choose whether to pay the full balance or a set amount each month
  4. Enter your credit card or bank account details
  5. Select a payment date at least a week before your due date
  6. Confirm your enrollment

Your water bill will now be paid automatically every month on the date you chose by autopay. This ensures you never miss a payment due date.

Paying Your Water Bill by Phone

If you prefer to speak with a representative, Trenton Water Works allows phone payments through their automated system or live agent.

To pay your water bill by phone:

  • Call (609) 989-3055
  • Select the payment option when prompted
  • Enter your 10 digit account number
  • Follow the steps to make your payment with a card
  • A live agent can also assist you if needed

If you don’t have access to your account online or would rather talk to a real person, you can pay your bill quickly and easily over the phone. Just note it can take 1-2 business days for phone payments to process.

Paying Your Bill by Mail

If you would rather not pay online or over the phone, mailing a physical check or money order is an option accepted by Trenton Water Works.

To pay your water bill by mail:

  • Write a check or money order payable to Trenton Water Works
  • Include your 10 digit account number on the payment
  • Mail at least 7 business days before your due date
  • Send to the payment address listed on your water bill

Just be diligent about mailing your payment early to ensure it’s received and processed on time.

Paying in Person

For the most convenience, you can pay your Trenton Water Works bill in person at their customer service office.

To make an in-person payment:

  • Visit the Trenton Water Works office at 333 Cortland St, Trenton, NJ 08638
  • Have your account number and payment ready
  • Make your payment via cash, check or money order
  • Get a receipt for your records

In-person bill payment skips mail and processing delays. Just be aware of office hours to pay on time.

Payment Methods Summary

Trenton Water Works offers various ways to pay your water/sewer bill:

  • Online through your account dashboard
  • By phone through the automated system or agent
  • Through the mail with check or money order
  • In person at the Trenton Water Works office

Choose the most convenient option each month that works for your schedule.

Avoiding Late Fees and Service Disruption

To avoid late fees and potential water service disruption, be diligent about paying your Trenton Water Works bill on time every month. Here are some tips:

  • Mark your due date on your calendar so it doesn’t sneak up on you
  • Schedule online payments to process 1 week before the due date
  • Set up autopay to pay automatically each month
  • Pay at least the minimum amount due to avoid late fees
  • Contact customer service immediately if you need payment assistance

Staying on top of your bill helps avoid expensive late fees and potential water service interruptions which can greatly disrupt your home or business.

Managing Your Water Account Online

Through your online account dashboard, you can do more than just pay your bill. Be sure to take advantage of other useful features:

  • Monitor your daily water usage
  • View, print and download statements
  • Set up email or text alerts for due dates, high usage, outages, etc.
  • Update your contact information if you move
  • Go paperless by enrolling in ebilling
  • Submit meter readings if needed

Actively managing your account ensures you have visibility into your water usage and billing details at all times.

Getting Billing Support

If you have any issues with your Trenton Water Works account, there are a few ways to get assistance:

  • Call customer service at (609) 989-3055
  • Visit the office at 333 Cortland St, Trenton, NJ 08638
  • Email questions to [email protected]

Contact them right away if you notice any unusual charges or experience service disruptions. Their customer support team can help resolve any billing issues.

Choosing the Best Payment Method

As a Trenton Water Works customer, you have flexible options to pay your water bill on time each month. Consider setting up autopay or calendar reminders so payments are never late. Pay online for fastest processing or visit the office in person. Just select a payment method that fits your unique needs and schedule.

Maintaining your water account responsibly ensures undisrupted service your home or business relies on. Take advantage of the convenient online account tools to monitor your usage and seamlessly pay bills. With various payment methods available, paying your Trenton Water Works bill is quick and hassle-free.

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FAQ

How often does Trenton water Works bill?

The City only bills water and sewer for properties located in the City of Trenton. This amount appears as part of the regular quarterly water bill.

How to pay a water bill in NJ?

Pay by Phone Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill.

How do I report a problem with Trenton water Works?

To report a water leak or a problem with your water service please call 609-989-3222. After Hour Emergencies, please call 609-989-3222.

What region is Trenton in?

The city is sometimes included as part of North Jersey and as the southernmost city of the Tri-State Region, while others consider it a part of South Jersey and thus, the northernmost city of the Delaware Valley. However, Mercer County constitutes its own metropolitan statistical area, the Trenton-Princeton MSA.

Can I pay my Trenton Water Works bills online?

TRENTON, NJ — Customers of Trenton Water Works (TWW) will now be able to pay their bills and manage their accounts online, utililty officials announced recently. “Our customers have been asking for additional ways to pay their bills, prompting us to prepare this new system in recent months.

Does Trenton bill for water & sewer?

This amount appears as part of the regular quarterly water bill. The City of Trenton does not bill for water and sewer for properties located in the suburban townships. These municipalities bill separately for sewer usage. In the City of Trenton all water and sewer charges are assessed against the property, rather than the individual customer.

How do I Manage my Trenton Water Works account online?

Our customers have been asking for additional flexibility in managing their accounts, prompting TWW to prepare this online system. Visit the Trenton Water Works website at www.trentonwaterworks.org and click on the “Pay Your Bill” link. You can establish an ongoing account by using your e-mail address and create

What is Trenton Water Works?

Trenton Water Works (TWW) is a public water system owned and operated by the City of Trenton. TWW draws raw surface water from the Delaware River to treat and provide drinking water to more than 200,000 people in Trenton, as well as portions of Ewing, Hamilton, Hopewell, and Lawrence. Questions?

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