How to Pay Your UNC Health Care Bill Quickly and Easily

Receiving medical care from any of the UNC Health Care hospitals and clinics leads to a medical bill that needs payment. UNC Health Care offers several convenient options to pay your bill online by phone by mail or in person. This comprehensive guide will explain the various methods to pay your UNC Health Care medical bills.

Online Account Access

The fastest way to get your UNC Health Care bill paid is through an online account. You can sign up for free access at their website to view bills make payments by credit/debit card or bank account set up recurring payments and more.

To register, you just need your medical record number and invoice number found on your billing statement. The online portal allows you 24/7 access from your computer or mobile device to manage payments. You can pay the full balance or partial amounts.

Pay Online Without an Account

If you don’t want to make an online account, UNC Health Care does let you pay as a guest with the “pay now” option. You will need the number of your medical record, the number of your bill, your account balance, and information on how to pay.

This allows you to pay your specific bill conveniently online without registration. However, your payment history will not be stored Creating an account is better for accessing all your bills and info in one place

Pay by Phone

You can pay your UNC Health Care bill online, or you can call 1-984-974-1995 and use the automated phone system. To make things easier for you, the automated system is open 24 hours a day, seven days a week.

You will need to enter your payment information and the number of your medical record and bill in order to pay by phone. Visa, MasterCard, American Express, Discover, and electronic checks can all be used to pay over the phone.

Just keep in mind that paying by phone typically incurs higher processing fees compared to electronic payments. But it can be more secure than mailing payments.

Pay by Mail

If you prefer to mail in a physical payment, first download and print your billing statement from your online account or wait for a mailed copy. Fill out the payment coupon at the bottom of the statement and return it in the envelope provided.

Be sure your medical record number is written on the check or money order. Send payments to:

UNC Health Care
PO Box 602877
Charlotte, NC 28260-2877

Just remember that mailed payments can take 7-10 days to arrive and process. Pay early to avoid late fees if paying by mail. Do not mail cash.

In-Person Payments

For quick same day processing, you can pay your UNC Health Care bill in person at one of their hospital admission offices. Visit the admission desk at:

• UNC Medical Center in Chapel Hill
• UNC REX Healthcare in Raleigh
• UNC Rockingham Health Care in Eden
• UNC Johnston Health in Smithfield
• UNC Chatham Hospital in Siler City

Bring your billing statement or know your medical record number. Acceptable in-person payment methods include cash, checks, money orders and credit/debit cards. Get your payment receipt right away.

Patient Billing Support

If you have any questions about your UNC Health Care bill, balances or payment options, contact their Patient Billing Support team:

• Phone: 1-984-974-1995
• Email: [email protected]

The knowledgeable billing staff can explain your charges, provide estimates, set up payment plans, take payments and more. Call them if you are unable to pay the full amount due.

Financial Assistance

UNC Health Care offers financial assistance programs for patients who qualify based on income, expenses and eligibility guidelines. These programs provide discounted or free care.

To find out if you qualify, contact their financial counselors at 1-984-974-5093. You can also apply online for financial assistance at their website. Submit the application as soon as possible to get enrolled.

AutoPay Recurring Payments

For hands-free bill payment, enroll in UNC Health Care’s AutoPay program. This automatically deducts the amount due each month from your bank account or credit/debit card.

No more remembering when to pay. AutoPay ensures your bill gets paid on time every time. Sign up on your online account to avoid late fees and free up time.

Paying your UNC Health Care bills quickly keeps your account in good standing. Use one of the convenient options above to pay online, by phone, mail or in person. Reach out for billing support or financial assistance if needed.