How and Where to Pay Your Atmos Energy Bill

Atmos Energy provides natural gas service to over 3 million customers across 8 states. If you are an Atmos customer it’s important to know your options to pay your gas bill conveniently and on time each month. This article will explain the various methods and locations available for paying your Atmos Energy bill.

Ways to Pay Your Atmos Bill

Atmos offers several payment options to suit different needs and preferences

Pay Online

The quickest and easiest way to pay is through Atmos’ online Account Center. You can view and pay your bill online 24/7.

  • Login to your account at
  • Under Billing & Payments, select “Make a Payment”.
  • Enter your bank account or card information to pay online.

One-time online payments can also be made without logging in by entering your Atmos account number and address.

Pay by Phone

Call Atmos at 1-888-286-6700 to pay your bill over the automated phone system, available 24 hours a day. You will need your account number and card or bank details.

Pay by Mail

Detach the payment stub from your paper bill and mail with a check or money order to:

Atmos Energy
PO Box 740353
Cincinnati, OH 45274-0353

Allow 7-10 days for mailed payments to process.

Automatic Payments

Sign up for auto bill pay to have payments automatically deducted from your bank account or credit card each month. This ensures your bill is paid on time without hassle. Enroll through your Atmos online account.

Pay in Person

Take your bill payment to an authorized payment center that accepts cash, checks, or credit/debit cards. Locate pay stations near you on the Atmos website.

Pay with Venmo, Apple Pay, etc.

Atmos offers the option to pay your gas bill through certain money transfer apps and digital wallets for convenience.

Pay at Atmos Local Offices

You can also pay your Atmos Energy bill in person at one of their local customer service offices. There are over 100 Atmos offices spread across their service territory in:

  • Texas
  • Louisiana
  • Mississippi
  • Oklahoma
  • Kansas
  • Colorado
  • Wyoming
  • Virginia

Visit the Atmos office locator page and enter your zip code to find the closest locations. Most offices are open Monday-Friday from 8:00am to 5:00pm.

When you go to an Atmos local office, you can pay by cash, check, money order or credit/debit card. Make sure to bring your printed bill to reference your account number.

Avoid Late Fees and Disconnection

Atmos Energy bills are due by the date printed on your statement, usually around the 5th of each month. Failure to pay on time will result in:

  • A 10% late payment penalty fee after 3 days.
  • Disconnection notice if still unpaid after 10 days.
  • Potential service interruption after 21 days past due.
  • A $40 reconnection fee if service is cut off.

Avoid these extra charges and hassles by paying your Atmos bill promptly using one of the payment options discussed. Reach out immediately if you expect to have trouble paying on time.

Atmos Bill Payment Assistance

If you are struggling financially and unable to pay your Atmos Energy bill, you may qualify for payment assistance or extensions:

  • Payment arrangements – Atmos will work with you on a payment plan to pay past due balances over time.

  • CARE Program – Provides bill discounts up to $150 in emergency gas bill assistance for low income seniors and families once per year.

  • SHARE Program – Helps Texans with past due Atmos bills through donations and aid from social service agencies.

Contact Atmos as soon as possible if you anticipate problems paying your bill on time. Be proactive and take advantage of available assistance to avoid service interruptions.

Other Atmos Bill and Account Tips

  • Provide updated contact information so you receive disconnection notices.

  • Enroll in budget billing to spread costs evenly throughout the year.

  • Check for gas leaks and inefficient appliances to avoid high usage.

  • Take steps to improve insulation and lower energy consumption.

  • Sign up for text or email alerts to monitor account balances.

  • Set up reminders for your bill due date each month.

  • Review billing disputes and requests carefully if contesting your Atmos charges.

Paying your gas bill on time takes some planning and organization. Atmos Energy provides their customers multiple ways to pay in person, online, by phone, or by mail. Reach out for assistance if you struggle so your gas service continues uninterrupted. Consistent access to natural gas is vital for every home and business.

Where To Pay Atmos Bill

Residents seeing much higher than usual Atmos energy bills


Can I pay my Atmos Energy bill with a credit card?

Residential customers can pay by Visa, MasterCard, or Discover with no extra fee when using online payment methods or by calling our Customer Support Center. Atmos Energy does not accept credit card payments for commercial accounts.

Does Atmos Energy have an app?

After you have enrolled, open the Mobile Wallet application on your smartphone to access your Atmos Energy pass. There you will find options to help manage your Atmos Energy account.

Is Atmos the only gas company in Texas?

Texas Natural Gas Providers Central and Western Texas, including Austin and El Paso. Atmos Energy and Texas Gas Service only provide natural gas services, while CenterPoint and CPS Energy are also electric companies.

How do I pay my Atmos Energy Bill online?

Enrol for the e-bill service where Atmos Energy will regularly send your energy bill to your email address. With the online Atmos energy payment system, you could either make a one-time payment or you could decide to enroll for the recurring energy payment option. Payment can be made using your personal computer, tablet or smartphone.

What payment methods does Atmos Energy accept?

Atmos Energy is open to payments from Visa, Discover, American Express or MasterCard. With a recurring payment, your registered bank account or debit/credit card is debited with a certain sum monthly. Note that if you choose the one-time payment option of the online Atmos energy payment today.

How do I Manage my Atmos Energy account?

There you will find options to help manage your Atmos Energy account. Tap the links on the back of your pass to make a payment, view the current invoice, login to Account Center, enroll in Auto Pay and much more. Will I receive any notifications?

How do I find information on my Atmos Energy Bill?

To better understand the information on your Atmos Energy bill, view the terms and definitions that are commonly used. Compare your current bill with a previous bill to better understand how the weather, billing days, and charges impact your bill. Login to your Account Center and select Billing and Usage to find the Bill Comparison tool.

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