How to Pay Your Utility Bill at

The City of Niles, Michigan offers a convenient online payment portal for residents and businesses to pay their monthly utility bills. wwwthecityofnilescom provides fast and easy bill payment access. This comprehensive guide covers creating an account, making one-time payments, setting up recurring auto-pay, and more bill pay features through the Niles utility website.

Getting Started at

To start using the online payment system:

  • Go to

  • Click on the “Pay Bill” link at the top of the homepage.

  • On the payment portal, click “Register” to create a new user account.

  • Enter your account number, email, phone and create a password

  • Agree to the terms and click “Register Account”.

Registration takes just a minute or two. You’ll then have access to the full range of bill pay options.

Making One-Time Payments

For quick, one-time payments without registration:

  • Click “Quick Pay” on the payment portal homepage.

  • Enter your account number, address zip code and debit/credit card information.

  • Specify payment amount and submit.

Easy and fast for paying your current bill or any outstanding balance right away.

Setting Up Automatic Payments

To establish recurring automatic payments:

  • Log into your account at

  • Under “My Profile”, choose “Auto Pay Accounts”.

  • Click “Add New Auto Pay Account” and enter your account details.

  • Pick frequency, date to withdraw and payment method.

  • Review and submit the auto pay setup.

Now your bill will be paid automatically each month!

Managing Your Online Account

When logged into your account you can:

  • View payment history and billing statements

  • Change auto pay settings or delete scheduled payments

  • Update your profile information

  • Set up paperless billing

  • Add additional accounts to manage

Your one-stop hub to manage utility bills and payments!

Payment Options and Fees

The Niles bill pay system accepts:

  • Credit/Debit Cards – Visa, Mastercard, Discover

  • eCheck – Free direct bank account withdrawals

  • Cash – Pay in-person at City Hall without fees

  • Check – Mail check to City of Niles utility billing

Avoid third-party processing fees by paying directly via eCheck or your bank account.

Getting Account Balance and Due Date

To check your current account balance or next bill due date:

  • Log into your account and view your statements.

  • Use the online chatbot and ask “What is my account balance?”

  • Call the Niles utility department at (269) 683-4700.

  • Email [email protected] and request balance info.

  • Stop by the utility department at City Hall in-person.

Keeping track of your balance helps avoid late fees. Set text/email reminders for bill due dates.

Changes to Account When Moving

If moving within the Niles utility service area:

  • Start new service several days before move-in date. Provide accurate address and account information.

  • Pay final bill for your old address promptly to close this account.

  • Update your account profile with new address for billing purposes.

  • Schedule a meter inspection if required at your new address.

Proper utility account management ensures continuous service when relocating locally.

Assistance Programs for Utility Bills

If struggling to pay your Niles utility bill, these programs may help:

  • Payment arrangements – Call to set up a payment plan if behind on bills.

  • LIHEAP assistance – Income based assistance program, provides bill credits.

  • Hardship extensions – Request additional time to pay past due balance.

  • State and local resources – Non-profit agencies may offer aid.

Contact the Niles utility department to check eligibility for bill assistance.

Notification of Utility Service Changes

The City of Niles will contact you:

  • By phone and email if your payment is late or declined.

  • By written notice 7 days before service disconnection for non-payment.

  • By phone if any emergency utility service disruptions are required.

  • Via email, text or mail when any account changes are made.

  • Through weekly email update emails – sign up on their website.

Stay informed on account status and any utility service notifications.

Paying your City of Niles bill online at is fast, easy and secure. Sign up for an account to simplify utility bill management or make one-time quick payments. Follow this guide to pay bills and manage your utility account online now!

Www Thecityofniles Com Bill Pay

Vehicle Window Sticker Renewal

The online portal is open for May 1 – June 30.

Pre-printed applications will be mailed to residents. Most renewals, spelling corrections and vehicle information changes can be completed on the portal. Renewals involving a price change cannot be made online.

If your pre-printed application does not show your birth date or if you are receiving the senior discount for the first time, you must show a valid drivers license, in person or send a copy via mail, to receive the senior rate. Call (847) 588-8000 for assistance.

For vehicle license purchase or renewal, click here: Vehicle/Pet License Online Purchase Website.

To learn more, visit the Finance Departments vehicle licensing information page.

For utility billing online payments and services, click on the following link: Utility Billing Portal

The Finance Department is unable to process credit card payments over $2,000 at this time. The Village hopes to resolve this in the coming months.

ACTION REQUIRED – Due to a Village software update on March 12, 2022, residents who use the online self-service portal will need to re-register their account. If you use the same e-mail address as your previous account, your account will retain its data. View “How to Re-Register Your Self-Service Account” and other How-To Guides below.

Online Utility Bill Pay

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