How to Pay Your Bossier City Water Bill Online, By Phone, or In Person

Anyone who lives or works in Bossier City needs to have running water at their home or business. However, getting easy access to water service means paying your monthly Bossier City water bill.

Customers can pay their water bills in a number of ways through the city: online, by phone, automatic bank draft, mail, or in person. This complete guide will explain the different ways to pay for your Bossier City water bill and give you advice on how to keep your account in good standing.

Follow these steps to pay your bill via the method that works best for you and your situation. Never miss a payment deadline or risk disruption to your water service again!

Pay Your Water Bill Online

The fastest and most convenient way to pay your Bossier City water bill is online through the secure customer portal at

To pay online first create an account on the portal with your account number, email, and contact information. Once registered you can

  • View your current water bill amount owed and due date
  • Check your water usage and payment history
  • Make one-time payments by credit/debit card or eCheck
  • Setup recurring auto-payments so your bill is paid automatically each month
  • Go paperless by enrolling in e-bills

Paying online is secure, fast, and lets you easily manage your water account. Be sure to record your login details for easy access each month.

Pay by Phone

Bossier City has an automated pay-by-phone service at 1-855-270-3592 if you’d rather pay your water bill that way.

Call the number and follow the prompts to enter your account number and make a payment by credit/debit card or checking account. Phone payments are quick and processed immediately.

Enroll in Auto-Draft Payments

For hands-off convenience, enroll in automatic monthly payments to have your water bill amount withdrawn from your bank account each month.

To enroll, complete the auto-draft authorization form available on the First Billing Services website. Submit it along with a voided check via mail or at City Hall.

On the due date each month your total water bill payment will be drafted directly from your bank account. Automated payments save time and prevent late fees.

Pay by Mail

To pay your water bill by mail, send a check or money order made payable to Bossier City Water along with your payment stub to:

Bossier City Water
PO Box 5310
Bossier City, LA 71171

Mail your payment at least 7-10 days before the due date listed to ensure it arrives on time. Otherwise, late fees may apply.

Pay In-Person

You can pay your Bossier City water bill in-person at either location:

City Hall Office

620 Benton Rd

Monday-Friday, 8:00am–5:00pm

Police Substation

2517 Old Minden Rd

Monday-Friday, 8:00am-5:00pm

Both locations accept cash, checks, money orders or credit/debit cards. Be sure to bring your paper bill or know your account number when paying in-person.

AVOID Late Fees

Bossier City water bills are due on the 26th of each month. A 10% late penalty is charged if not paid by the due date.

If unable to pay on time, call the Utility Billing Office immediately at 318-741-8603 to discuss a payment plan or assistance options. Work collaboratively with them to avoid disruption or penalties to your account.

Notify the City of Address Changes

If moving to a new Bossier City address, complete an address change form within 10 days to continue uninterrupted water service.

You can pick up a form at City Hall or download it on the First Billing Services website. Submit the completed form via mail, email, fax or in-person.

Get Account Support

Don’t hesitate to contact Bossier City Utility Billing if you have any questions or need assistance with your water account:

The friendly staff can explain your water charges, reset online account passwords, set up payment plans, update account information, and more.

Paying your Bossier City water bill on time each month is fast and easy when you use the available online, phone, mail, or in-person options. Automated payments make bill management even simpler. Use this guide to choose the most convenient payment method for you and handle your water account payments like a pro!

Bossier City Water Bill Pay

As of 3/22/22, you will be charged a processing fee for all electronic payments. The fee amount(s) will be listed on your payment screen and automatically added into your total amount being paid. Please note that this fee is charged by the payment processor and is remitted directly to them. No processing fees are charged or collected by the City of Bossier.

• Web payments: Log onto: for the online customer portal. You can register your account, or pay as a guest!

Credit/Debit and E-Check automated phone payment options: Call The City of Bossier Citys automated telephone line at 1-888-993-8823 to use the IVR (Integrated Voice Recognition System) and follow the prompts. • OR call 1-855-270-3592 to speak to a live agent to assist you in making payments. We accept Visa, MasterCard, and E-Check payments.

Text & Pay: A new and exciting feature available to you! Register your account via the online portal to sign up for Text & Pay.

Automatic Monthly Payments: Log in online or contact First Billing at 1-855-270-3592 to sign up for auto payments. You can select your payment method; pick your date, and the payment amount. Each month, you will receive emails confirming the payment was successful.

If you have been disconnected or it is a Wednesday and you are at risk for disconnection, you must call the office at 318-741-8757 opt. 1 between 8 a.m. to 5:00 p.m. Monday-Friday to make your payment. This will ensure that you are reconnected promptly or avoid risk for disconnection.

Forms & Applications Commercial Water Application Residential Water ApplicationAllow one business day to complete all service requests.

  • Customer Service Division

    Physical Address 620 Benton Road Bossier City, LA 71111 620 Benton Road Bossier City LA 71111 Directions Mailing Address P.O. Box 5337 Bossier City, LA 71111-5337 Phone: 318-741-8757 Fax: 318-741-8540

    After Hours Emergency Phone

    318-741-8466 Directory

How to pay your water bills in Bossier

What does Bossier City water billing do?

Bossier City Water Billing handles billing and payments for water services, offers multiple payment methods, online services, and customer support. Bossier City Water Billing, located at 620 Benton Road, Bossier City, Louisiana, is responsible for billing and collecting payments for water services within the city.

How do I pay my water bill at Bossier City Court?

The office also offers automatic payments through the Water Service Application and provides notifications and vacation watch services through the same application. For further inquiries, customers can contact the office at 318-741-8757. Online Payments: Available through Bossier City Court website

Does the city of Bossier charge a processing fee?

No processing fees are charged or collected by the City of Bossier. The City of Bossier City offers the following additional payment options to customers through First Billing Services. NOTE: Payments made after 5:00 p.m. are processed the next business day. for the online customer portal. You can register your account, or pay as a guest!

Can Bossier residents pay their water bills after a data breach?

Bossier city residents have to take an extra step in order to pay their water bills after a recent data breach. Mayor Lo Walker said city council discussed the data breach during their meeting Tuesday and they just want people to be aware.

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