One of the biggest grocery store chains in the US is called Giant. You can get in touch with the customer service department [] by phone, email, regular mail, or social media if you need help with products or have complaints about in-store service. During regular business hours, you can also get in touch with the customer service team at your neighborhood shop.
Giant Regular Business Hours
- Weekdays: Most shops are open from 6 a.m. to midnight (EST) Monday through Friday. To find out the exact hours of operation, get in touch with your neighborhood store or customer service. The hours vary by location.
- Weekend hours: The majority of the stores are open from Saturday 6 a.m. to Sunday 6 p.m., Eastern Standard Time. To find out the exact hours of operation, get in touch with your neighborhood store or customer service. The store hours vary by location.
The stores will adjust hours or close on the holidays. For specific holiday hours, you must speak with the customer service team or your neighborhood store. The observed holidays include:
- New Year’s Day
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
Giant Special Event Hours
Several of the stores host special events. For assistance and information regarding the special event, you must get in touch with your neighborhood store or the customer service division.
Contacting Giant to Verify Business Hours
- Call 1-888-469-4426 to get in touch with the customer service team. During regular business hours, you can also get in touch with the customer service team at your neighborhood shop. The customer service department is open from 8 a.m. to midnight (EST) Monday through Friday.
- Email: You can use email to get in touch with the customer service team. You will need to use the customer feedback form [+]. Within seven (7) business days, the customer service department will respond to your inquiries.
- Mail: To contact customer service, write to the company’s corporate office at Giant Food Stores, LLC, a division of Ahold USA, at 1149 Harrisburg Pike, Carlisle, PA 17013. You can also contact the customer service department at your nearby store using the store locator tool []. Within 10 business days, the customer service department will respond to your inquiries.
- Social media: You can use social media to get in touch with the customer service team. On Facebook, Twitter, Pinterest, and YouTube, customers have the option to post general complaints, comments, and questions. Within 24 hours, the customer service department will respond to your inquiries.