How To Pay Your Kaiser Permanente Bill Over The Phone

When you need to pay your Kaiser Permanente medical bill quickly and easily, paying by phone is a convenient option. By calling the Kaiser billing number and following the prompts, you can pay off your Kaiser bill in just a few minutes In this comprehensive guide, we’ll walk through the entire Kaiser Permanente phone payment process step-by-step

Overview of Paying Kaiser Bills by Phone

Kaiser makes it simple to take care of your medical bills by phone. Here’s a quick overview:

  • Call the Kaiser billing number: 1-800-790-4661
  • Select the “billing” prompt when asked
  • Provide your Kaiser account information
  • Enter payment details for the amount owed
  • Receive confirmation that your payment was processed

Payments made over the phone are typically posted to your account within 1 business day. As long as you call during regular business hours, you can resolve your outstanding Kaiser balance right away.

Below we’ll explore the phone payment process in more detail along with tips for a smooth payment experience.

Step-by-Step Guide to Paying Your Kaiser Bill by Phone

Follow these simple steps to pay your Kaiser Permanente bill by phone:

1. Call 1-800-790-4661

This is the main Kaiser billing and account services number. Call this number to speak with a Kaiser representative about paying your bill.

2. Press 1 for Billing

After dialing the number, you’ll be prompted to press 1 on your phone keypad to access the billing department.

3. Provide Your Kaiser Account Information

When connected to the billing department, the agent will ask you to verify your Kaiser membership. Have your medical record number ready to provide.

4. Select Payment Method and Amount

Tell the agent you wish to make a payment. Specify the amount you want to pay and your preferred payment method.

5. Enter Payment Details

Provide the required info based on your payment method – such as credit card number and expiration date.

6. Get Payment Confirmation

The agent will confirm that your payment was received and processed. Make note of the confirmation number.

And that’s it – you’ve successfully paid your Kaiser Permanente bill by phone!

Helpful Tips for Paying Kaiser Bills by Phone

To ensure a smooth phone payment experience, keep these tips in mind:

  • Call during normal business hours for faster service. Kaiser’s billing line is open Monday to Friday from 7am-7pm in most locations.

  • Have your Kaiser account info handy – including your medical record number and current balance.

  • Double check the payment amount before confirming. It can’t hurt to verify!

  • Save the confirmation number in case you need to reference it later.

  • Opt for recurring payments to automate future bill payments.

  • Contact Kaiser if your payment isn’t processed within 1-2 business days.

Payment Methods Accepted Over the Phone

When you call to pay your Kaiser bill, you can choose from several payment methods:

  • Credit/Debit Card – Visa, MasterCard, American Express, Discover

  • ACH Withdrawal – From checking or savings account

  • Wire Transfer – For large payments from your bank account

  • Money Order – Must be mailed with your account number

Credit cards and ACH payments are preferred for fast processing. Make sure you have the necessary account information on hand before you call.

Other Ways to Pay Your Kaiser Bill

Aside from phone payments, Kaiser also allows you to pay your medical bills through:

  • Online – Pay bills through your Kaiser account at

  • Mail – Send checks or money orders to Kaiser’s payment center

  • In person – Pay at a Kaiser facility in your area

  • Mobile app – Download the Kaiser app to pay on your device

Paying by phone is quick, easy, and secure. But you can choose the option that works best based on your needs.

Get Help from Kaiser for Any Payment Issues

If you have any trouble paying your Kaiser Permanente bill by phone, the billing department can help troubleshoot:

  • Assistance with payment processing errors or delays

  • Answers about account balances or charges

  • Advice on bill payment plan options

Don’t hesitate to call Kaiser billing and explain your issue. They’ll do their best to resolve it promptly so you can take care of your outstanding balance.

Paying off your Kaiser medical bills over the phone is a cinch. Just call the dedicated billing line, provide your account details, and make your payment. With this helpful guide, you’ll be prepared to pay your Kaiser Permanente bill quickly and hassle-free. Just remember to have your account information ready before you call.

Kaiser Permanente Bill Pay Phone

Other financial assistance resources

Kaiser Permanente’s Charitable Health Coverage program provides coverage and subsidies to qualified applicants that help pay for monthly premiums and most out-of-pocket medical costs at Kaiser Permanente facilities.

Kaiser Permanente Community Support Hub

Through government and community programs, you may be able to reduce your monthly expenses (such as food, housing, transportation, and more) and apply those savings toward your medical bills.

Kaiser Permanente Bill Payment –

Does Kaiser Permanente help pay medical bills?

Kaiser Permanente helps patients manage their medical bills through a variety of options and resources. They provide financial assistance to qualified patients having difficulty paying their bills through their Medical Financial Assistance (MFA) program. Complete an MFA application online to find out if you’re eligible.

How do I pay a medical bill online?

To pay a medical bill online with Kaiser Permanente, first select the region of the member for whom you’re making a payment. Then, make a one-time payment on behalf of a member. Learn about online bill pay options or explore financial aid and social health programs that can help you manage your medical and pharmacy bills.

How do I pay my premium bill online?

First, make sure you have your monthly premium bill and method of payment ready. On your phone or home computer, visit If you’re viewing your premium bill electronically, you can also click the payment link on your premium bill. When you register for a Premium Bill Pay account, you’ll take full advantage of our online features.

What is Kaiser Permanente charitable health coverage (CHC)?

Kaiser Permanente’s Charitable Health Coverage (CHC) program provides coverage and subsidies to qualified applicants that help pay for monthly premiums and most out-of-pocket medical costs at Kaiser Permanente facilities.

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