Paying your natural gas bill by phone is a quick and convenient option offered by Kansas Gas Service. With multiple automated and live agent phone numbers available, residential and business customers can easily make payments or get account help over the phone.
This comprehensive guide covers everything you need to know about paying your Kansas Gas Service bill by phone including
- Available phone numbers for bill payment
- Step-by-step instructions for automated and agent payments
- Payment methods accepted
- Tips for a smooth phone payment process
- Answers to frequently asked questions
Kansas Gas Service Bill Payment Phone Numbers
Kansas Gas Service offers several dedicated phone numbers for customers to pay bills, set up service, check account balances, and more.
Main Customer Service
800-794-4780
This automated number allows self-service bill payments 24/7 You can also speak to a live agent 7am-7pm CT Monday-Friday
Emergency Gas Leak Reporting
888-482-4950
To report a possible natural gas leak or emergency, call 911 and this Kansas Gas emergency number.
Pay By Phone Shortcode
800-PAY-GASK
Dial this automated pay-by-phone shortcode to make quick bill payments without navigating menus.
How to Pay Your Bill by Phone
Paying your Kansas Gas Service bill by phone only takes a few minutes. Here are the steps:
1. Call 800-794-4780
Dial the main customer service number. Listen to the available options.
2. Press 1 for Account Balance & Payment
Press 1 to check your balance and make a payment. Enter your 10-digit account number.
3. Select Payment Method
Choose option 1 for credit/debit card or option 2 for check payment.
4. Enter Payment Details
For card payments, enter your card number, expiration date, and billing zip code. For check payments, your routing and account number.
5. Confirm Payment Details
Verify your payment amount and account number before authorizing the payment.
6. Get Your Confirmation Number
Save the 6-digit confirmation number for your records and payment receipt.
And that’s it! The full phone payment process takes less than 5 minutes.
Speaking to a Live Agent
For account help or payment assistance, press 0 at any time during the call to speak with a knowledgeable Kansas Gas Service agent. Agents are available 7am-7pm CT, Monday to Friday.
Payment Methods Accepted
The following payment options are accepted over the phone:
- Credit cards – Visa, Mastercard, Discover, American Express
- Debit cards – Debit cards with a Visa or Mastercard logo
- Checking account – Enter your routing and account numbers
- Money order – Some restrictions apply
Kansas Gas does not accept cash payments over the phone.
Tips for Paying Your Bill by Phone
To ensure quick, smooth bill payment by phone, keep these tips in mind:
- Have your account number ready to speed up payment processing.
- Double check your card details before entering them.
- Note your confirmation number as proof of payment.
- Call during off-peak hours to reduce hold times for agents.
- Set up automatic monthly payments to skip calls entirely.
Phone Payment FAQs
Here are answers to common questions about paying bills by phone:
Is there a fee to pay by phone?
No, Kansas Gas Service does not charge a fee for automated or agent phone payments.
When will my phone payment be applied?
Phone payments are processed instantly and posted to your account right away.
Can I set up automatic payments by phone?
Yes, call 800-794-4780 and press 0 to have an agent assist you in setting up recurring monthly autopay.
What if I lost my confirmation number?
Contact Kansas Gas Service and an agent can provide your confirmation number again for your records.
What are the phone payment hours?
You can use the automated system to pay your bill 24 hours a day, 7 days a week. Live agents are available 7am-7pm CT, Monday-Friday.
Paying your natural gas bill by phone is quick, easy, and secure. Kansas Gas Service offers multiple agent and automated phone numbers to accept payments 24/7.
Kansas Gas Service Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 83% phone 17% email
- The best phone number to call Kansas Gas Service is 8007944780. 96% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
- People call Kansas Gas Service mainly because of staff, account, payments and charges.
- More commonly used way of contact is by phone. Source Distribution 83% phone 17% email
- The best phone number to call Kansas Gas Service is 8007944780. 96% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
- People call Kansas Gas Service mainly because of staff, account, payments and charges.
- The best email to contact Kansas Gas Service is [email protected]. 96% of customers use this email address to address their issues and concerns.
Request for Information Question:
- 1Y ago “I would like to know how much I owe”
- 1Y ago “Question..does kansas gas have meter readers in wellington ks”
- 1Y ago “Speak to representative”
- 2Y ago “Terminate Services”
- 3Y ago “Moving. Cancel service”