Simplifying Bill Payment with National Fuel in Erie, PA

Paying your gas bill in Erie, PA just got a whole lot easier thanks to National Fuel’s new online bill pay portal As a leading natural gas provider in the region, National Fuel is committed to providing exceptional customer service The launch of their user-friendly bill pay website marks an exciting step forward in that mission.

As an Erie resident and National Fuel customer myself, I was eager to check out the improved online payment experience. In this blog post I’ll walk you through how to use the new National Fuel bill pay portal and highlight some of its convenient features. Whether you prefer making one-time payments or setting up recurring auto-pay, this portal has you covered. Read on to learn how you can simplify paying your National Fuel gas bill each month!

Getting Started with the Portal

To get started with the National Fuel bill pay portal, simply visit their website and click on “Make a Payment” at the top of the page. This will direct you to the login screen for the payment portal.

If you already have an online account with National Fuel, you can sign in with your username and password. This will connect your account to the new payment portal. If you haven’t created an online account before, don’t worry – you can easily register as a new user directly through the payment portal.

The registration process only takes a few minutes. You’ll need to provide some basic information like your name, address, account number, and email. This will verify your National Fuel account and allow you to create a password for online access.

Once you log in or complete registration, you’ll arrive at the main dashboard for the payment portal. This screen displays your current account balance and payment due date. It also has clearly labeled buttons for making a payment, viewing your bill, checking your payment history, and updating your account settings.

Payment Options

You can pay your gas bill in a number of different ways through the National Fuel bill pay portal:

One-Time Payment

You can easily make a one-time payment on your account by selecting “Make Payment” and entering your payment details. The portal accepts major credit cards, debit cards, and electronic checks. You’ll receive a confirmation email after the payment processes.


For hassle-free bill payment, you can enroll in auto-pay. This automatically charges your card on file each month for the amount due. To set up recurring payments, just select auto-pay when making your first payment. Through your account, you can change the date or stop auto-pay at any time.

Pay by Phone

If you prefer paying by phone, you can call the National Fuel payment line at 855-437-1168. This automated system is available 24/7 and links directly to your online account. Just have your account number handy when you call.

In-Person Payment

You can also make a payment in-person at an authorized CheckFreePay location in Erie. Bring your bill or invoice and cash, check, or money order. Payments post to your account on the same day.

Budget Billing

For consistent bill amounts year-round, check if you qualify for National Fuel’s budget billing program. This averages payments over 12 months based on your usage history. You still pay the full annual cost, just divided evenly.

Key Features

Beyond flexible payment options, the National Fuel portal includes other great features:

  • Paperless billing – Reduce clutter by going paperless. You’ll receive email notifications when new bills are ready to view.

  • Account management – Update your contact information, change due dates, and enroll in alerts through the portal.

  • Usage tracking – View graphical charts of your monthly and annual natural gas usage.

  • Bill review – Access PDF copies of your current and past billing statements.

  • Payment history – Check your payment amounts and confirmation numbers. You can also export payment data.

  • Budget planning – See how your current bill compares to the monthly budget amount if enrolled in budget billing.

  • Mobile access – Use the portal on your smartphone or tablet for payments on-the-go.

Customer Service Options

If you ever have questions or issues using the online bill pay portal, National Fuel offers stellar customer service through multiple channels:

  • 24/7 customer line – Call 1-800-365-3234 for immediate assistance any time of day.

  • Online chat – Chat live with a customer service rep during business hours when logged into your account.

  • Email and web form – Reach the customer support team by email or web contact form.

  • FAQ resource – Find answers to common questions in the FAQ knowledge base.

The portal also has helpful tooltips and messaging if you get stuck while using it. But National Fuel reps are always standing by if you need account support.

Is it Safe and Secure?

I know paying bills online often raises security concerns. Rest assured National Fuel utilizes strong encryption and other protections to keep your account and payment information safe.

Some of the key security features include:

  • Secure https protocol for data transmission

  • Tokenization technology for storing payment credentials

  • Automated monitoring to detect fraudulent activity

  • Rigorous validation checks for changes to account settings

  • Restricted account access with unique usernames and passwords

National Fuel will never call or email asking for your personal details. Beware of phishing scams impersonating utility companies. Only enter information directly through the official payment portal website.

Sign Up and Start Saving

As a National Fuel customer in Erie, the new online bill pay portal makes managing your account more straightforward than ever. Sign up today to:

  • Pay your bill in a few clicks

  • Avoid late fees with auto-pay

  • Monitor your daily usage

  • Receive paperless billing

  • Update your account settings anytime

The intuitive portal provides a seamless payment experience. Now you can spend less time worrying about your gas bill and more time focused on the things that matter. Pay the easy way with National Fuel.

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National Fuel’s bill pay portal is now handled through Invoice Cloud. The portal features an improved customer experience and multiple payment options.

If you need further assistance with your National Fuel Online Account, please visit our Contact Us page.

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Where can you pay a national fuel bill?

National Fuel’s bill pay portal is handled through Invoice Cloud. The portal features an improved customer experience and multiple payment options. Want to learn more? Visit the Bill Pay Portal information page.

Does National Fuel have auto pay?

Never forget to pay your bill again. Our AutoPay plan automatically deducts your monthly gas bill payment from your checking or savings account on the bill due date. Your gas bill is paid on time and without having to worry about writing a check, buying a stamp or mailing a payment.

Does National Fuel charge late fees?

The amount owed due to a late payment. The date shown on the customer’s bill, after which any late payment charge subject amount is eligible for application of a 1.5% late payment charge.

Who provides natural gas in Buffalo, NY?

Just Energy strives to be a great electricity and natural gas provider to homeowners in Buffalo, New York. And we have a 20-year track record of doing just that for over a million happy customers. At Just Energy, we work for you. That’s why you can always expect the best customer service and rates.

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