How to Pay Your Oklahoma Natural Gas Bill by Phone

Paying your monthly natural gas bill to Oklahoma Natural Gas is quick and easy by phone. As the major natural gas utility provider across Oklahoma, they offer several convenient phone payment options. In this comprehensive guide, we’ll outline the various ways to pay your bill by calling their toll-free phone number.

Payment by Phone Overview

Oklahoma Natural Gas offers a few different payment by phone methods

  • Interactive Voice Response System (IVR) – Call 800-664-5463 to access the automated system and pay your bill via touch-tone prompts.

  • Customer Service Rep – Speak to a live agent to process your payment from 8AM to 7PM CT Monday to Friday

  • Account Lookup – Call to receive your account balance or confirm if a payment was processed

  • Emergency Gas Leak – Report a potential gas leak by calling 911 and 800-664-5463.

So whether you prefer automated or personal service, paying by phone provides flexibility.

Pay by IVR

The quickest way to pay your bill by phone is through the user-friendly Interactive Voice Response (IVR) system. Here’s how it works:

  • Call 800-664-5463

  • Select “Pay by Phone” from the menu

  • Choose “Pay Bill”

  • Enter your 10-digit account number

  • Confirm account balance

  • Enter payment amount

  • Provide credit/debit card details

  • Receive payment confirmation number

The automated system securely processes your payment in just a few minutes. You can pay the full or partial balance owed.

Pay by Customer Service

For personalized assistance, you can speak with a customer service agent to process your payment from 8AM to 7PM CT Monday through Friday.

When connected, provide the agent with:

  • Your account information

  • Payment amount

  • Credit/debit card details

  • Mailing address for check payments

The agent will verify your details and complete the payment on your behalf. Don’t hesitate to ask any billing or account questions while you have them on the line.

Account Balance & History

In addition to making a payment, you can call to:

  • Check your account balance

  • Review payment history

  • Confirm if recent payment was processed

  • Update account or payment information

Having access to this account information by phone makes it easy to stay on top of your bill.

Payment Receipt & Confirmation

Whether you pay by IVR or an agent, you’ll receive a confirmation number at the end of the call. Be sure to document this number and save it with your receipt for records.

Payment receipts are mailed or can be viewed online in your account. Receipts include key details like:

  • Date, time, and amount paid

  • Account number

  • Payment reference number

  • Confirmation that payment was accepted

Secure Payment Processing

When paying by phone, Oklahoma Natural Gas utilizes secure payment processing procedures including:

  • Account verification – Identity is confirmed before processing payments.

  • SSL encryption – Payment information is encrypted and secured during transfer.

  • PCI compliance – Phone systems meet payment card industry compliance standards.

  • No card storage – Full credit/debit card numbers are not stored after payments.

With safety being a top priority, you can trust your information stays protected when paying over the phone.

Payment Options

In addition to paying by phone, Oklahoma Natural Gas offers flexible payment options like:

  • Online – Pay via their website 24/7 at

  • Mobile app – Download app to pay on your smartphone or tablet.

  • Automatic bank draft – Set up recurring monthly payments from your checking account.

  • Authorized payment locations – Visit in-person locales like Ace Cash Express, CVS, 7-Eleven and more.

  • Mail – Send check or money order payments to P.O. Box 401, Oklahoma City, OK 73101.

With so many choices, select the payment method that’s most convenient for your needs.

Avoid Late Fees

Paying your natural gas bill on time helps avoid extra fees. Oklahoma Natural Gas payment due dates are:

  • Residential accounts – At least 25 days after the billing date.

  • Commercial accounts – At least 15 days after the billing date.

A late fee of 1.5% is charged on any unpaid balance. Paying by the due date will prevent these added costs.

Customer Support

If you have any questions or need assistance paying your bill by phone, the Oklahoma Natural Gas customer support team is available to help at:

Don’t hesitate to reach out by phone or email for billing support, payment assistance, or account maintenance.

Convenient Payment by Phone

Paying your natural gas bill by calling Oklahoma Natural Gas offers convenience including:

  • Automatic IVR for quick touch-tone payments

  • Live agents to answer questions and process payments

  • Account access to check balance and history

  • Payment receipts sent by mail or accessible online

  • Multiple payment methods including phone, online, mail, and in-person

With efficiency, great customer service, and flexibility, Oklahoma Natural Gas makes paying by phone a breeze. Call today to take care of your bill or manage your account.

Oklahoma Natural Gas Bill Pay Phone Number

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How do I call natural gas in Oklahoma?

If you would like to give us a call, our current wait time is : Our customer service number is 800-664-5463.If you prefer, we can call you. FOR EMERGENCIES – If you smell gas or have a natural gas emergency, please leave the area immediately, then call 911 and 800-458-4251.

What is the average payment plan for Oklahoma natural gas?

Average Payment Plan: Make budgeting for your energy bills easy with our Average Payment Plan. This plan is based on a 12-month rolling average of your bills, which makes the amount you pay more predictable.

How much is the late fee for Oklahoma natural gas?

A late payment fee equal to one and one-half percent (1.5%) of the total amount due on each monthly bill will be added if the bill is not paid on or before the due date.

Why is my Oklahoma natural gas bill so high?

Outdated or inefficient home appliances Things you control can also cause your natural gas bill to go up. The more natural gas you use, obviously, the higher your bill. Now is a good time to consider replacing outdated and inefficient home appliances that use too much natural gas.

How do I pay my Oklahoma Natural gas bill?

Pay your Oklahoma Natural Gas bill by phone, check or by credit or debit card using our Interactive Voice Response System (IVR). Call 800-664-5463 and follow the prompts to pay through IVR or to speak with a customer service representative. Want to Pay Through Your Personal Bank’s Bill Pay Service?

How do I Find my Oklahoma Natural gas account number?

Your full 18 digit Oklahoma Natural Gas account number. Your account number can be found on your bill or by logging in to your online account. Our free mobile app provides you with the ability to pay your bill, view payment history and more, all from the convenience of your smartphone.

What is the phone number for Oklahoma Natural Gas?

A The phone number for Oklahoma Natural Gas is: 800-664-5463. Q Where is Oklahoma Natural Gas located? Q How is Oklahoma Natural Gas rated? A Oklahoma Natural Gas has a 2.7 Star Rating from 46 reviewers.

What is a customer fuel cost in Oklahoma?

Cost of Gas (referred to as Customer Fuel Cost in Oklahoma) includes the cost the company pays for natural gas, as well as related storage and transportation costs. The COG may also contain other charges approved by the appropriate regulatory authority. State statutes or regulations do not allow the company to mark up the cost of gas.

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